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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Sprout Social is an all-in-one social media management platform that enables businesses to unlock the full potential of social media. The software not just helps in marketing strategy but also in various area of the business. It streamlines and scales social engagement to increase visibility, improve responsiveness and boost efficiency. Sprout Social also simplifies and strengthens social media publishing by scheduling content and posts it at the right time to gain more engagement. A notable feature of Sprout Social includes strategic decision-making, which uses social media analytics that saves time and speeds up the data collection process. It also analyses audience responses and generates strategies accordingly. Sprout Social helps the user to spend less time on manual tasks and more on connecting with their audiences. There are agents available on this platform that offer tailor-made solutions to scale business. The software is appropriate for enterprises, agencies, advocacy, small businesses and customer care agencies. Read more Brand24 is an online management system that helps brands in protecting their reputation on the web. Using brand24, the companies can respond to the positive comments from their brand ambassadors & assist the unsatisfied customers before their crisis gets out in the public eye. They provide the clients an advanced sentiment detection kit to pierce out the positive, negative and unbiased reviews. In addition, the owners will get instant alerts whenever someone would post a negative comment about their kind and connect with the person before it’s too late. The Corporations can track online reviews on every social media platforms, news sites, on message boards, in blogs, reviewing apps and much more. They can also study as many people respond to the mentions made for your brand. The users can also track various hashtags using the important hashtag metrics provided and find influencers to promote their brand on a different platform. Brand 24 provides a demo version for testing of its features and they also provide their excellent features to the masses with packs starting at 49 dollars to 299 dollars a month. Read more
Pricing Options
  • Free Trial Available
  • Starts at $199.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $49.0.
SW Score & Breakdown

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    85%
  • Momentum
    71%
  • Popularity
    89%

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    89%
  • Momentum
    75%
  • Popularity
    85%
SaaSworthy Awards # 7 Highly Rated # 14 Most Popular # 3 Fastest Growing # 4 Most Popular

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • NA

Reviews & Ratings

User Rating
1.8/5 93 user ratings
4.5/5 502 user ratings
Rating Distribution
  • Excellent

    15.1%
  • Very Good

    5.4%
  • Average

    0%
  • Poor

    5.4%
  • Terrible

    74.2%
  • Excellent

    61.2%
  • Very Good

    29.5%
  • Average

    5.6%
  • Poor

    0.4%
  • Terrible

    3.4%
User Sentiments

    Robust Reporting, Ease of Scheduling, User Friendly Interface, Extensive Integrations

    Inconsistent Instagram Integration, Limited LinkedIn Functionality, Occasional Post Failures, High Cost Per Additional User

    Real-Time Monitoring, User-Friendly Interface, Excellent Customer Support, Comprehensive Analytics and Reporting

    Inaccurate Sentiment Analysis, Limited Keyword Search, Limited Historical Data, Mobile Platform Inefficiency

Review Summary

Reviews of Sprout Social highlight its user-friendly interface, robust scheduling tools, and comprehensive analytics as key strengths. Users appreciate the platform's intuitive design, which makes it easy to navigate and manage social media accounts. The scheduling features are praised for their flexibility and the ability to plan and publish content in advance. Additionally, the detailed analytics and reporting capabilities provide valuable insights into social media performance. However, some users mention occasional glitches and limitations in customization as areas for improvement. Overall, Sprout Social receives positive feedback for its user-friendly interface, scheduling tools, and analytics, making it a popular choice for businesses seeking a comprehensive social media management solution.

Overall, users praise Brand24 for its user-friendly interface, comprehensive monitoring features, customizable alerts, and accurate sentiment analysis. They appreciate the ability to track brand mentions across multiple platforms, analyze customer sentiment, and respond to customer feedback in a timely manner. Additionally, users commend Brand24's customer support team for their responsiveness and helpfulness. Some users suggest improvements in the reporting functionality and the inclusion of more advanced features like competitor analysis.

  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $199.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $49.0.
Pricing Plans
Monthly Plans Annual Plans

Standard $199.00 $249.00 per user / month

Professional $299.00 $399.00 per user / month

Advanced $399.00 $499.00 per user / month

Enterprise Custom

Personal Plus $49.00 $49.00 per month

Professional Premium $99.00 $99.00 per month

Professional Max $199.00 $199.00 per month

 
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View Detailed Pricing

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Screenshots & Videos

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Vendor information

Company Details Located in: Chicago, IL Founded in: 2010 Located in: Florida, United States
Contact Details

+1 866-878-3231

https://sproutsocial.com/

+1 (718) 618-4483

https://brand24.com/

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