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Description | Plivo is an industry-leading communication platform that aims at engaging customers from all across the world through its innovative cloud based technology. From APIs to solutions, Plivo's cloud communications platform helps companies streamline and customize their customer conversations according to their requirements. Plivo offers a platform for SMS APIs and allows the users to send and receive text messages using a programming language. You can converse in any language, including Arabic, Japanese, and Chinese, as well as emojis and symbols, thanks to built-in GSM and Unicode character set support by Plivo. You can get real-time delivery notifications for communications sent throughout the world and keep track of your accounts' delivery rates and performance. Users can additionally send and receive photos, movies, and audio snippets. It additionally works as a Voice API Platform and allows the users to speak dynamic text in 28 accents across several languages. With Amazon Polly, you can choose from a variety of SSML voices too. You can build comprehensive contact centre capabilities or integrate multi party calls and audio conferencing into your apps too with Plivo. Read more | Spring Edge software is a platform used to communicate to automate business workflows. The software offers messaging and voice communications using multiple channels powered by Instant Alerts. Manage your accounts and view SMS sent reports, track Campaign Metrics via Dashboard. Small, Medium and Large companies make use of the software. Read more |
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Users find Plivo's customer support to be responsive, helpful, and knowledgeable. Many reviewers mention that onboarding is smooth and easy, and that the platform is user-friendly and intuitive. The pricing is generally considered fair and transparent, with a variety of plans to choose from. Additionally, Plivo is praised for its reliability and uptime, with minimal reported issues. However, some users have expressed concerns about the complexity of some features and the occasional occurrence of technical glitches. Overall, Plivo receives positive feedback for its customer support, user-friendliness, pricing, and reliability, while areas for improvement include simplifying complex features and addressing technical issues. |
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4.9 Based on 10 Ratings |
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4.9 Based on 10 Ratings
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4.7 Based on 10 Ratings
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5 Based on 1 Ratings
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4.6 Based on 5 Ratings
SmartCOMM
4.6 Based on 5 Ratings |
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Company Details | Located in: California, United States | Located in: Bangalore, India |
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Not available https://www.plivo.com/ |
+91 80-50014114 https://www.springedge.com/ |
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