SolarWinds RMM vs Atera in September 2026

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70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SolarWinds RMM

Remote Monitoring and Management ...

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96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Atera

Remote Monitoring and Management ...

4.7 1,539 user ratings

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Featured

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

NinjaOne (NinjaRMM)

Remote Monitoring and Management ...

4.8 2,133 user ratings

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Featured

74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SuperOps RMM

Remote Monitoring and Management ...

4.6 200 user ratings

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Overview

Description

SolarWinds RMM is a remote management software, which assist in monitoring network operational tasks through the use of probes and monitors.The software facilitates proper network infrastructure management and control.It offers excellent IT security, manages antivirus and ensures complete web protection.You can monitor network performance on a near real-time basis across several devices and platforms. SolarWinds RMM provides support for multiple types of devices, like virtual machines, network devices, workstations, servers, Internet of Things (IoT) and mobile devices.With the help of this software, you can also enjoy hybrid cloud backup and fast recovery. It helps avoiding IT issues. Read more

Atera is a remote monitoring and management software that provides complete visibility and control over hundreds of networks to MSPs and IT professionals in real-time. The software enables users to offer instant and exceptional IT support to their valuable customers across the globe. One of the main features of Atera is that it sends real-time notifications to users about the potential problems that may happen so that users can prepare themselves in advance. In addition, businesses can also depend on the same to receive real-time status on system resources, networking and IP monitoring, logged in customers, SQL Server, Active Directory and many other essential elements. Further, the IT automation services provided by the software also come in handy to manage a variety of administrative and maintenance tasks that can be applied to workstations and servers in no time. Atera comes with an automated Patch Management system that can be applied to individual devices and groups as per convenience. Finally, the remote maintenance capabilities offered by Atera helps out companies with their service manager, command prompt and task manager facilities. Read more

NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne platform increases productivity while reducing risk and IT costs. Organizations use NinjaOne, including its wide range of IT and security integrations, for use cases such as endpoint management, patch management, mobile device management, software deployment, remote access, endpoint backup, and more. Read more

SuperOps RMM is the perfect monitoring tool for IT environments, empowering professionals to stay in-the-know and take control of their client’s assets. With the automatic scanning feature provided by the discovery agent, users can easily monitor inventory across clients. This includes tracking custom fields to ensure all asset details, history, files, documents, and associated tickets are up-to-date. Designed to facilitate collaboration and automation, SuperOps RMM allows users to create customized tasks with real-time alerts and notifications on incidents. With spammable workflows, users can save time while still ensuring their clients’ assets are secure and up-to-date. Whether its a small or medium-scale business, SuperOps RMM is the perfect fit for monitoring IT environment and helping to ensure optimal results. Enjoy the convenience of easy tracking and collaboration, as well as the peace-of-mind that comes with real-time alerts and secure asset management. Make the most of IT environment with SuperOps RMM. Read more

Pricing Options

Free Trial Available
Offers Custom plan.

Free Trial Available
Starts at $99.0. Offers Custom plan.

Free Trial Available
Offers Custom plan.

Free Trial Not Available
Starts at $79.0.

SW Score & Breakdown

70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

60%
Reviews

60%
Momentum

60%
Popularity

60%

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%
Reviews

76%
Momentum

67%
Popularity

64%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%
Reviews

77%
Momentum

60%
Popularity

70%

74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

60%
Reviews

72%
Momentum

60%
Popularity

63%

Features

Total Features	0 Features	17 Features	17 Features	0 Features
Common Features for All	Access Control Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role Alerts (Notifications) Triggers an instant notification via Voice, SMS, Email, RSS Feeds, or Push Notifications in case of an event or outage. Compliance Tracking Helps in tracking and monitoring and auditing all the regulatory compliance requirements Device Discovery Automatic detection and inventory of devices on the network, creating a centralized view of the IT environment. IT Asset Management Helps to automate the full IT lifecycle of software and hardware assets on a single platform Mobile Device Management (MDM) Integration with mobile device management platforms for monitoring and managing smartphones and tablets. Multi-tenant Architecture Support for managing multiple customer environments from a single dashboard, often used by managed service providers (MSPs). Patch Management Automates the process of detection, download, and deployment of software updates and security patches across multiple devices. Remote Management Remote access and control of servers, workstations, and endpoints for troubleshooting, software deployment, and configuration management. Remote Monitoring Helps in real-time monitoring of system performance metrics, network health, and software or application performance. Remote Scripting Helps to execute scripts or commands on remote devices to perform tasks, configurations, or troubleshooting. Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Security Management Helps in managing antivirus, anti-malware management, firewall monitoring, intrusion detection, and enforcement of security policies. Self Service Portal Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions Single Sign-On (SSO) Permits one set of login credentials to access multiple applications Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved Workflow Automation Automatically execute mundane and repetitive processes or workflow so that employees can focus on productive work	Access Control Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role Alerts (Notifications) Triggers an instant notification via Voice, SMS, Email, RSS Feeds, or Push Notifications in case of an event or outage. Compliance Tracking Helps in tracking and monitoring and auditing all the regulatory compliance requirements Device Discovery Automatic detection and inventory of devices on the network, creating a centralized view of the IT environment. IT Asset Management Helps to automate the full IT lifecycle of software and hardware assets on a single platform Mobile Device Management (MDM) Integration with mobile device management platforms for monitoring and managing smartphones and tablets. Multi-tenant Architecture Support for managing multiple customer environments from a single dashboard, often used by managed service providers (MSPs). Patch Management Automates the process of detection, download, and deployment of software updates and security patches across multiple devices. Remote Management Remote access and control of servers, workstations, and endpoints for troubleshooting, software deployment, and configuration management. Remote Monitoring Helps in real-time monitoring of system performance metrics, network health, and software or application performance. Remote Scripting Helps to execute scripts or commands on remote devices to perform tasks, configurations, or troubleshooting. Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Security Management Helps in managing antivirus, anti-malware management, firewall monitoring, intrusion detection, and enforcement of security policies. Self Service Portal Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions Single Sign-On (SSO) Permits one set of login credentials to access multiple applications Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved Workflow Automation Automatically execute mundane and repetitive processes or workflow so that employees can focus on productive work + 14 More - Show Less	Access Control Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role Alerts (Notifications) Triggers an instant notification via Voice, SMS, Email, RSS Feeds, or Push Notifications in case of an event or outage. Compliance Tracking Helps in tracking and monitoring and auditing all the regulatory compliance requirements Device Discovery Automatic detection and inventory of devices on the network, creating a centralized view of the IT environment. IT Asset Management Helps to automate the full IT lifecycle of software and hardware assets on a single platform Mobile Device Management (MDM) Integration with mobile device management platforms for monitoring and managing smartphones and tablets. Multi-tenant Architecture Support for managing multiple customer environments from a single dashboard, often used by managed service providers (MSPs). Patch Management Automates the process of detection, download, and deployment of software updates and security patches across multiple devices. Remote Management Remote access and control of servers, workstations, and endpoints for troubleshooting, software deployment, and configuration management. Remote Monitoring Helps in real-time monitoring of system performance metrics, network health, and software or application performance. Remote Scripting Helps to execute scripts or commands on remote devices to perform tasks, configurations, or troubleshooting. Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Security Management Helps in managing antivirus, anti-malware management, firewall monitoring, intrusion detection, and enforcement of security policies. Self Service Portal Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions Single Sign-On (SSO) Permits one set of login credentials to access multiple applications Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved Workflow Automation Automatically execute mundane and repetitive processes or workflow so that employees can focus on productive work + 14 More - Show Less	Access Control Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role Alerts (Notifications) Triggers an instant notification via Voice, SMS, Email, RSS Feeds, or Push Notifications in case of an event or outage. Compliance Tracking Helps in tracking and monitoring and auditing all the regulatory compliance requirements Device Discovery Automatic detection and inventory of devices on the network, creating a centralized view of the IT environment. IT Asset Management Helps to automate the full IT lifecycle of software and hardware assets on a single platform Mobile Device Management (MDM) Integration with mobile device management platforms for monitoring and managing smartphones and tablets. Multi-tenant Architecture Support for managing multiple customer environments from a single dashboard, often used by managed service providers (MSPs). Patch Management Automates the process of detection, download, and deployment of software updates and security patches across multiple devices. Remote Management Remote access and control of servers, workstations, and endpoints for troubleshooting, software deployment, and configuration management. Remote Monitoring Helps in real-time monitoring of system performance metrics, network health, and software or application performance. Remote Scripting Helps to execute scripts or commands on remote devices to perform tasks, configurations, or troubleshooting. Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Security Management Helps in managing antivirus, anti-malware management, firewall monitoring, intrusion detection, and enforcement of security policies. Self Service Portal Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions Single Sign-On (SSO) Permits one set of login credentials to access multiple applications Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved Workflow Automation Automatically execute mundane and repetitive processes or workflow so that employees can focus on productive work

Technical Details

Organization Types Supported	Individuals Large Enterprises Medium Business Small Business	Individuals Large Enterprises Medium Business Small Business	Individuals Large Enterprises Medium Business Small Business	Individuals Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	NA	Available	Available	Available

Reviews & Ratings

User Rating	Not Available	4.7/5 1,539 user ratings	4.8/5 2,133 user ratings	4.6/5 200 user ratings
Rating Distribution	Not Available	Excellent 76.2% Very Good 18.5% Average 3.3% Poor 0.9% Terrible 1.1%	Excellent 84.2% Very Good 14.3% Average 0.5% Poor 0% Terrible 0.9%	Excellent 69.5% Very Good 23.5% Average 3% Poor 1% Terrible 3%
User Sentiments	Comprehensive Remote Monitoring Capabilities, Robust Automation Features, User-Friendly Interface, Excellent Customer Support Occasional Patch Management Issues, Slow User Interface, Dated User Interface, Limited Third-Party Application Integration	Affordable Pricing, Ease of Use, Comprehensive Feature Set, Extensive Integrations Slow Remote Connection Initialization, Limited Mobile App Functionality, Inconsistent User Interface, Weak Reporting	Ease of Use, Fast and Reliable Remote Access, Comprehensive Patch Management, Excellent Customer Support Limited Third-Party Software Patching Support, Limited MacOS Support, Inadequate Reporting Functionality, Occasional Software Bugs	Not Available
Review Summary	Users applaud SolarWinds RMM for its comprehensive monitoring capabilities, praising its customizable dashboards, extensive alerts and reporting features, and the ability to monitor a wide range of devices and systems. Reviewers appreciate its seamless integration with other SolarWinds products, enabling centralized management. However, some users express concerns about occasional performance issues, a steep learning curve, and the need for continuous monitoring to ensure optimal performance. Overall, many reviewers find SolarWinds RMM a powerful and versatile RMM solution with robust features, but its complexity may require dedicated resources and expertise to fully utilize its potential.	Overall, users appreciate Atera's comprehensive features, user-friendly interface, and strong customer support. Many reviewers highlight its effectiveness in streamlining IT tasks, improving technician productivity, and providing remote access capabilities. The remote monitoring and management features are particularly praised for enabling efficient issue identification and resolution. However, some users mention occasional bugs or performance issues that require improvement. Additionally, a few reviewers suggest enhancements to the reporting capabilities and mobile app functionality.	The general consensus among reviewers is that NinjaRMM is a comprehensive and powerful RMM tool that offers a wide range of features to help MSPs streamline their operations. It is praised for its user-friendly interface, customizable dashboards, and robust reporting capabilities. However, some users have expressed concerns about the occasional occurrence of bugs and glitches, as well as the need for improved documentation and customer support. Overall, NinjaRMM is a solid choice for MSPs seeking a feature-rich and reliable RMM solution, though there is room for improvement in terms of stability and support.	Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Offers Custom plan.	Free Trial Available Starts at $99.0. Offers Custom plan.	Free Trial Available Offers Custom plan.	Free Trial Not Available Starts at $79.0.
Pricing Plans Monthly Plans Annual Plans	SolarWinds Remote Monitoring and Management Custom	Pro (MSP) $99.00 $119.00 per user / month Growth (MSP) $129.00 $149.00 per user / month Power (MSP) $169.00 $199.00 per user / month Super Power (MSP) Custom Professional (IT Department) $149.00 $169.00 per user / month Expert (IT Department) $169.00 $199.00 per user / month Master (IT Department) $199.00 $239.00 per user / month Enterprise (IT Department) Custom	NinjaOne Custom	Standard $79.00 $89.00 per user / month Pro $99.00 $119.00 per user / month Super $129.00 $149.00 per user / month
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