Rocketbots vs Social Intents Comparison

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Rocketbots

Live Chat Software

4.8 28 user ratings

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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Social Intents

Live Chat Software

4.4

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Overview

Description

Rocketbots allows you to communicate with customers in their channel of choice from one centralized platform using either your customer service agents or the platform’s AI-powered chatbot. After you connect the messaging apps you use to talk to customers, you and the Rocketbots chatbot can start and reply to conversations, no matter which app or platform the customer is using.The chatbot learns from each conversation so that the replies it gives become smarter as it goes along. Rocketbots also allows you to better manage your contacts as all conversations are stored in one place so you can build up a better profile of each person. Rocketbots enables you to choose whether to assign conversations to customer service agents when your customers require human interaction, or to automate answers with the chatbot when the question is more straightforward, or if it’s a frequently asked question. Read more

Social Intents allows users to live chat to their website visitors in real-time in Microsoft Teams, Slack or any web-based chat console, provide brilliant customer service and sell more from the chat tool itself. Users can utilize powerful popups and full-screen overlays to increase conversions and eventually reduce visitor abandonment. Utilizing the conversion popup feature, users can build subscribers by creating their email list and generating the leads through their email template. Users can also automatically add emails to Constant Contact, MailChimp, and Campaign Monitor. Social Intents displays a custom call to action to the user when a visitor is about to bounce from their site. They can gather useful website feedback with simple surveys. Users can boost social sharing on their website by asking visitors for shares when they leave. The tool allows users to offer incentives to visitors when they are about to leave the site. They can also increase conversions with a question that the visitors can’t refuse. With the use of social sharing popovers, users can also build their Facebook, Twitter, and LinkedIn engagement. Read more

Pricing Options

Free Trial Not Available
Starts at $19.0. Offers Free-forever and Custom plan.

Free Trial Available
Starts at $19.0. Offers Custom plan.

SW Score & Breakdown

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

93%
Reviews

64%
Momentum

65%
Popularity

75%

Features

Total Features	6 Features	7 Features
Common Features for All	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 3 More - Show Less	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 4 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	Online	Online

Reviews & Ratings

User Rating	4.8/5 28 user ratings	4.4/5
Ratings Distribution	Excellent 93.1% Very Good 0% Average 3.4% Poor 0% Terrible 3.4%	Excellent 57.1% Very Good 28.6% Average 14.3% Poor 0% Terrible 0%
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Pricing

Pricing Options	Free Trial Not Available Starts at $19.0. Offers Free-forever and Custom plan.	Free Trial Available Starts at $19.0. Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Starter Free Pro $19.00 $19.00 per month Business $99.00 $99.00 per month Enterprise Custom	Basic $19.00 $25.00 per month Premium $39.00 $52.00 per month Ultimate $79.00 $105.00 per month Enterprise Custom
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Alternatives

	JivoChat 4.2 Based on 146 Ratings Rocketbots Vs JivoChat Crisp 4.5 Based on 149 Ratings Rocketbots Vs Crisp Intercom 4.5 Based on 4448 Ratings Rocketbots Vs Intercom tawk.to 4.4 Based on 372 Ratings Rocketbots Vs tawk.to LiveChat 4.6 Based on 2594 Ratings Rocketbots Vs LiveChat	LiveChat 4.6 Based on 2594 Ratings Social Intents Vs LiveChat ChatFlow247 5 Based on 1 Ratings Social Intents Vs ChatFlow247 LinkedChat 4.5 Based on 56 Ratings Social Intents Vs LinkedChat LiveEngage 3.9 Based on 435 Ratings Social Intents Vs LiveEngage MyLiveChat 3.5 Based on 15 Ratings Social Intents Vs MyLiveChat
	View All Rocketbots Alternatives	View All Social Intents Alternatives