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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Slack logo
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Slack is a communications and workflow solution designed for teams. Using Slack, you can set up channels, which can be around any theme, project, client or department. You can invite people to join these channels, or make them private, and people can leave whenever they want. With Slack’s search functionality, you can quickly skip to past communications. You can also star conversations to add them to your favorites, and allow you to quickly access them again in the future. Slack threads allow people to carry on the conversation in a separate place, rather than cluttering up the channel with their responses. With Slack, you can share PDFs, images, videos, and gifs, and you can mention one individual or multiple people within channels to get their attention. You can also direct message people when you want to have 1-2-1 conversations, and quickly add more people to that conversation if you need more opinions. Read more Instant messaging, phone and video calls, voice messaging, desktop sharing, conferencing, and presence are all available through Cisco Jabber. Reduce delays by using real-time presence information and instant messaging.On your Windows desktop, you can check the availability of contacts both inside and outside your company. You may use Cisco Jabber for Android to look up people in your company directory, send instant messages, and make voice or video conversations.It has a vast list of features such as - displays the status of other Cisco Jabber contacts' availability, or to show your own availability. You can make and receive calls from your desktop or laptop from anywhere. Multiple Jabber users can communicate and chat in a secure manner using their group chat feature. jabber users can also display their desktops to other jabber contacts. One of its most beneficial features is their seamless file management - Other Jabber contacts can receive files/attachments. Take a screenshot and send it to another Jabber contact. MS Outlook Integration - You can call a number from your Outlook address book using the "Click to Call" feature. Read more
Pricing Options
  • Free Trial Available
  • Starts at $4.38. Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    87%
  • Momentum
    82%
  • Popularity
    90%

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    84%
  • Reviews
    60%
  • Momentum
    65%
  • Popularity
    66%

Features

Total Features
20 Features
8 Features
Common Features for All
    @Mentions Receive instant alerts for tagged mentions and direct messages.
    AI Summary AI-Powered Native Summarization
    Channels and Spaces Public or private spaces for team communication
    Cloud Storage Provides an online storage space to store data
    Cross-Platform Access Available on web, desktop, and mobile platforms.
    Direct Message Private messaging directly between users.
    Discussion Threads Helps in ensuring collaboration and exchange of views pertaining to a specific topic through comment posts
    Emojis and Reactions Built-in visual reactions
    External User Access Controlled access for people outside the workspace or organization
    File Sharing A simple way to share files instantaneously with the team
    Group Chat Direct chat between more than two users
    Message Catch Up Helps to view your latest unread messages across board instantly with ease
    Message History and Archiving Long-term retention of conversation data.
    Message Scheduling Set future delivery times for messages
    Message Search Search past conversations using keywords.
    Multi-language Support Available in multiple languages to support global customers
    Presence Indicators Online, offline, away, or busy—status options that keep you connected and in control.
    Screen Sharing Enables remote participants to see your desktop that allows better collaboration
    Security and Encryption Protect your communications with powerful encryption, ensuring security both end-to-end and during transit.
    Video Calling Video calls to allow better discussion and exchange of ideas
  • + 17 More - Show Less
    • @Mentions Receive instant alerts for tagged mentions and direct messages.
      AI Summary AI-Powered Native Summarization
      Channels and Spaces Public or private spaces for team communication
      Cloud Storage Provides an online storage space to store data
      Cross-Platform Access Available on web, desktop, and mobile platforms.
      Direct Message Private messaging directly between users.
      Discussion Threads Helps in ensuring collaboration and exchange of views pertaining to a specific topic through comment posts
      Emojis and Reactions Built-in visual reactions
      External User Access Controlled access for people outside the workspace or organization
      File Sharing A simple way to share files instantaneously with the team
      Group Chat Direct chat between more than two users
      Message Catch Up Helps to view your latest unread messages across board instantly with ease
      Message History and Archiving Long-term retention of conversation data.
      Message Scheduling Set future delivery times for messages
      Message Search Search past conversations using keywords.
      Multi-language Support Available in multiple languages to support global customers
      Presence Indicators Online, offline, away, or busy—status options that keep you connected and in control.
      Screen Sharing Enables remote participants to see your desktop that allows better collaboration
      Security and Encryption Protect your communications with powerful encryption, ensuring security both end-to-end and during transit.
      Video Calling Video calls to allow better discussion and exchange of ideas
  • + 5 More - Show Less
  • Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    3.7/5 338 user ratings
    4.1/5 642 user ratings
    Rating Distribution
    • Excellent

      47.3%
    • Very Good

      21%
    • Average

      5.9%
    • Poor

      3.8%
    • Terrible

      21.9%
    • Excellent

      31%
    • Very Good

      49.8%
    • Average

      15.1%
    • Poor

      1.7%
    • Terrible

      2.3%
    User Sentiments

      Real-time Messaging, Extensive Integrations, User Friendly Interface, Organized Channels

      Storage Limitations, Notification Overload, Search Functionality Limitations, Occasional Performance Issues

      Not Available
    Review Summary

    Slack is a popular business communication and collaboration tool praised by users for its user-friendly interface, robust feature set, and seamless integrations with other tools. Reviewers appreciate its ability to streamline communication, improve team collaboration, and enhance productivity. The platform's search functionality, file sharing capabilities, and real-time messaging features receive particular acclaim. Additionally, Slack's mobile app is lauded for its convenience and ease of use. However, some reviewers express concerns regarding its pricing and occasional technical glitches. Overall, Slack is a highly regarded tool that effectively facilitates team communication and collaboration.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $4.38. Offers Free-forever and Custom plan.
    • Free Trial Not Available
    • Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Free Free

    Pro $4.38 $4.38 per user / month

    Business+ $9.00 $9.00 per user / month

    Enterprise+ Custom

    Cisco Jabber Custom

     
    View Detailed Pricing
    View Detailed Pricing

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    Screenshots & Videos

    Screenshots screenshots
    + 6 More
    Chat
    + 1 More
    Videos Video Thumbnail Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: San Francisco, California Located in: San Jose, California
    Contact Details

    Not available

    https://slack.com/

    1-800-553-6387

    https://www.cisco.com/c/en/us/products/unified-communications/jabber/index.html

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