Cisco Webex Teams vs Cisco Jabber Comparison

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Cisco Webex Teams

Collaboration Software

4.6 65 user ratings

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Cisco Jabber

Business Instant Messaging Software

4.1 624 user ratings

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Overview

Description	Webex Teams help speed up projects, build better relationships, and solve clients' business challenges whether they are on the go, at a desk or in a meeting room. It has several team collaboration tools such as Chat platform, online meet, whiteboard, scheduler, and file allotment. These help users keep moving forward and connect with other tools to make work-life simple for them. Starting a meeting can be quickly done, users can join from anywhere, and can switch devices smoothly if need be. The platform also provides a secure group messaging feature that lets users get the critical work done without checking their emails. All the messages are saved in the same space, which helps users keep track of the conversation even when they are not online. It also allows users to share files and screens as and when needed. Webex Teams also enables users to sketch on a whiteboard on their phones or other devices for quicker communication. Communication is fully encrypted and users can manage their encryption keys to have total control over what is shared. Read more	Instant messaging, phone and video calls, voice messaging, desktop sharing, conferencing, and presence are all available through Cisco Jabber. Reduce delays by using real-time presence information and instant messaging.On your Windows desktop, you can check the availability of contacts both inside and outside your company. You may use Cisco Jabber for Android to look up people in your company directory, send instant messages, and make voice or video conversations.It has a vast list of features such as - displays the status of other Cisco Jabber contacts' availability, or to show your own availability. You can make and receive calls from your desktop or laptop from anywhere. Multiple Jabber users can communicate and chat in a secure manner using their group chat feature. jabber users can also display their desktops to other jabber contacts. One of its most beneficial features is their seamless file management - Other Jabber contacts can receive files/attachments. Take a screenshot and send it to another Jabber contact. MS Outlook Integration - You can call a number from your Outlook address book using the "Click to Call" feature. Read more
Pricing Options	Free Trial Not Available Starts at $22.5. Offers Free-forever and Custom plan.	Free Trial Not Available Cisco Jabber Offers Custom plan.
SW Score & Breakdown	89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 94% Reviews 82% Momentum 64% Popularity 66%
SaaSworthy Awards	# 20 Fastest Growing # 19 Most Popular	Not Available

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.6/5 65 user ratings	4.1/5 624 user ratings
Ratings Distribution	Excellent 66.7% Very Good 24.8% Average 7.1% Poor 0.6% Terrible 0.9%	Excellent 31.1% Very Good 49.8% Average 14.9% Poor 1.8% Terrible 2.4%
Review Summary	Overall, users find the product to be user-friendly and easy to navigate. It is praised for its collaboration features, such as video conferencing, file sharing, and instant messaging, which facilitate effective teamwork and communication. Additionally, the integration with other applications and tools is seen as a major advantage. However, some users have reported occasional technical glitches and stability issues that can hinder productivity. Furthermore, the pricing structure is considered to be on the higher end, which might be a deterrent for some organizations.	Not Available
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Pricing

Pricing Options	Free Trial Not Available Starts at $22.5. Offers Free-forever and Custom plan.	Free Trial Not Available Cisco Jabber Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Free Free Suite Meet + Call Plan $22.50 $25.00 per month Enterprise Plan Custom	Cisco Jabber Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

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	View All Cisco Webex Teams Alternatives	View All Cisco Jabber Alternatives