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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ServiceTitan logo
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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ServiceM8 logo
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Jobber logo
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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

FieldPulse logo
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Overview

Description ServiceTitan is a solution that aims to improve the way residential HVAC, plumbing, electrical, and other home services organizations run their business. Its sales capabilities enable you to boost your customer conversion rates through its visual sales experiences. This also extends to tracking how your staff in your offer convert calls they take into appointments. This enables you to book more opportunities. With ServiceTitan, you can track and report on the success of your marketing campaign, which can ultimately help you improve your sales process and generate more leads. ServiceTitan centralizes customer information –– including things like service history, inventory, and equipment –– into one place so staff can get an overview of each customer when they call. It also allows you to track all the activity, including emails and text messages, that relates to each sales prospect. You can also keep a track of how your business is performing in real time. Read more Service M8 is a smart job management software for services and trades that is ideal for freelancers, individuals, small and medium sized businesses. With the foundation of ServiceM8, businesses can create professional invoices within moments and clear their payments faster than before. With their management system, the owners can abridge and rationalize their business undertakings, take control over the working scenario and act smarter since the first call with any client. In addition, they can make the completion of their jobs more efficient and get done with invoicing and payments within zero aggravation. With the features of built-in checklists, the owners stay updated throughout the day. The enterprises can easily hire the right person for the right job with the right qualifications at the right time. With their schedule and bookings attribute, the clients can access the schedule of their jobs anywhere and receive set automatic alarms regarding their upcoming bookings. On an average basis, using ServiceM8, the corporations can complete 30% more work in the first three months than they did in the past. They charge no hidden fees and provide all their services at just 9 dollars/month. Along with it, they also offer a 14-day free trial. Read more Jobber is a smart and effective business management tool that helps businesses organize all operations. Be it taking client appointments, staff task allocation, raising invoices to customers or collecting payments - Jobber is designed to capture the overall business lifecycle effectively. Jobber has been created, keeping in mind the needs of small home service providers who seek end-to-end operations under one platform. Jobber gives business an ease of accessibility with all tasks accessible remotely. The inbuilt CRM of this tool manages all tasks concerning clients at core, such as scheduling appointments, raising invoices, and sending communications and reminders for appointments or payments. Its standard and customizable screens help manage customers effectively, leaving a good impression. This tool's analytics system consists of more than 20 standard report templates that help businesses monitor and track their performance. Jobbers can be installed and used for across industries like Cleaning, Plumbing, Laundry, Salon, Landscaping, Pest control, and many more. Read more FieldPulse is the first truly customizable field service management (FSM) software built for growing teams. From scheduling and invoicing to CRM, job tracking, and AI‑driven automation, FieldPulse helps field service businesses run smoothly and grow confidently. With a team that listens and software that adapts to the way you work, FieldPulse makes it easy to stay organized and deliver world-class service. Built to support a wide range of industries, FieldPulse serves HVAC-R, electrical, plumbing, garage door, locksmith, property management, appliance repair, commercial equipment, fire and security, contractors, septic, and A/V installation businesses. Whether you're managing recurring jobs, dispatching techs, or tracking leads and revenue, FieldPulse brings everything into one platform to help you save time, streamline operations, and exceed customer expectations. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $9.00.
  • Free Trial Available
  • Starts at $25.0. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $0.00.
SW Score & Breakdown

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    76%
  • Momentum
    67%
  • Popularity
    86%

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    92%
  • Reviews
    81%
  • Momentum
    73%
  • Popularity
    90%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    90%
  • Momentum
    64%
  • Popularity
    91%

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    82%
  • Momentum
    63%
  • Popularity
    88%
SaaSworthy Awards # 3 Most Worthy # 5 Most Popular # 6 Fastest Growing # 4 Most Popular # 2 Most Worthy # 2 Fastest Growing # 1 Most Worthy # 7 Fastest Growing

Features

Total Features
13 Features
10 Features
13 Features
12 Features
Common Features for All
    Analytics (Workforce) Helps you track and analyse the performance of the workforce
    Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime
    Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
    Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients.
    Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed
    Digital Signature A facility to capture digital signature in a secure format
    Document Management Ability to store and manage various information and documents in electronic format.
    Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
    Job Scheduling Helps in allocating jobs to the right person at the right time
    Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet
    Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
    Reporting Sends instant status reports about the task with customer feedback
    Route Optimization Determines the cost efficient route to perform the order
  • + 10 More - Show Less
    • Analytics (Workforce) Helps you track and analyse the performance of the workforce
      Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime
      Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
      Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients.
      Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed
      Digital Signature A facility to capture digital signature in a secure format
      Document Management Ability to store and manage various information and documents in electronic format.
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Job Scheduling Helps in allocating jobs to the right person at the right time
      Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet
      Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
      Reporting Sends instant status reports about the task with customer feedback
      Route Optimization Determines the cost efficient route to perform the order
  • + 7 More - Show Less
    • Analytics (Workforce) Helps you track and analyse the performance of the workforce
      Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime
      Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
      Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients.
      Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed
      Digital Signature A facility to capture digital signature in a secure format
      Document Management Ability to store and manage various information and documents in electronic format.
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Job Scheduling Helps in allocating jobs to the right person at the right time
      Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet
      Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
      Reporting Sends instant status reports about the task with customer feedback
      Route Optimization Determines the cost efficient route to perform the order
  • + 10 More - Show Less
    • Analytics (Workforce) Helps you track and analyse the performance of the workforce
      Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime
      Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
      Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients.
      Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed
      Digital Signature A facility to capture digital signature in a secure format
      Document Management Ability to store and manage various information and documents in electronic format.
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Job Scheduling Helps in allocating jobs to the right person at the right time
      Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet
      Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
      Reporting Sends instant status reports about the task with customer feedback
      Route Optimization Determines the cost efficient route to perform the order
  • + 9 More - Show Less
  • Technical Details

    Organization Types Supported
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • NA
    • Available
    • NA
    • Available

    Reviews & Ratings

    User Rating
    3.9/5 356 user ratings
    4.6/5 124 user ratings
    4.6/5 573 user ratings
    Not Available
    Rating Distribution
    • Excellent

      62.1%
    • Very Good

      11.5%
    • Average

      2.8%
    • Poor

      2%
    • Terrible

      21.6%
    • Excellent

      66.1%
    • Very Good

      27.4%
    • Average

      3.2%
    • Poor

      1.6%
    • Terrible

      1.6%
    • Excellent

      73.5%
    • Very Good

      18.8%
    • Average

      4.4%
    • Poor

      2.1%
    • Terrible

      1.2%
    Not Available
    User Sentiments

      User Friendly Interface, Comprehensive Reporting Features, Extensive Integrations, Excellent Customer Communication

      Mobile App Functionality Issues, Frequent Software Updates & Bugs, Complex Onboarding Process, Inconsistent Customer Support

      Not Available

      User Friendly Interface, Excellent Customer Support, Automated Features, Efficient Scheduling System

      Mobile App Functionality, Limited Reporting Features, Occasional System Glitches, Lack of Bulk Invoicing

      Not Available
    Review Summary

    ServiceTitan is lauded for its user-friendly design, robust features, and mobile capabilities. Many users highlight improved efficiency, increased revenue, and enhanced customer satisfaction after adopting the software. ServiceTitan's strengths include its ability to streamline scheduling and dispatching, manage customer relationships, and provide detailed reporting and analytics. However, some users have reported issues with its pricing, occasional system glitches, and limited customization options. Overall, ServiceTitan receives positive feedback for its user-friendly interface, feature-rich platform, and positive impact on business performance.

    Not Available

    Jobber's user reviews highlight its user-friendly interface, mobile app, and efficient scheduling features. Many users appreciate its ease of use, even for those new to field service management software. The mobile app is praised for its convenience and functionality, allowing users to manage their business on the go. Jobber's scheduling capabilities are also well-received, with users commending its flexibility and ability to streamline their workflow. However, some users have expressed concerns about the software's reporting capabilities and the occasional occurrence of glitches and bugs. Additionally, a few users have mentioned that the pricing may not be suitable for smaller businesses.

    FieldPulse is a popular platform among field service professionals, with users consistently praising its ease of use, comprehensive features, and stellar customer support. The software streamlines scheduling, invoicing, and communication, allowing businesses to operate more efficiently and go paperless. Additionally, FieldPulse offers robust integration options, particularly with accounting software like QuickBooks, making it a one-stop shop for managing field service operations. While some users note minor drawbacks like a limited range of integrations and occasional hiccups with the system, the majority find FieldPulse to be a valuable tool that greatly enhances their business operations.

      Read All User Reviews Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Offers Custom plan.
    • Free Trial Available
    • Starts at $9.00.
    • Free Trial Available
    • Starts at $25.0. Offers Custom plan.
    • Free Trial Not Available
    • Starts at $0.00.
    Pricing Plans
    Monthly Plans Annual Plans

    Starter Custom

    Essentials Custom

    The Works Custom

    Lite $9.00 $9.00 per month

    Starter $29.00 $29.00 per month

    Growing $79.00 $79.00 per month

    Premium $149.00 $149.00 per month

    Premium Plus $349.00 $349.00 per month

    Core (For Individuals) $25.00 $30.00 per user / month

    Connect (For Individuals) $75.00 $90.00 per user / month

    Grow (For Individuals) $126.00 $150.00 per user / month

    Connect (For Teams) $109.00 $127.00 per month

    Grow (For Teams) $210.00 $262.00 per month

    Plus (For Teams) $378.00 $450.00 per month

    Custom Custom

    FieldPulse Pricing NA

     
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    Screenshots & Videos

    Screenshots Dispatching
    + 7 More
    Learning Roadmap
    + 4 More
    Not Available Web and Mobile App
    + 4 More
    Videos Video Thumbnail
    + 2 More
    Video Thumbnail
    + 2 More
    Video Thumbnail
    + 1 More
    Video Thumbnail
    + 2 More

    Vendor information

    Company Details Located in: Glendale, California Founded in: 2012 Located in: Northern Territory, Australia Located in: Alberta, Canada - T5J 3N9 Founded in: 2011 Located in: Dallas, Texas Founded in: 2015
    Contact Details

    +1-(855) 899-0970

    https://www.servicetitan.com/

    Not available

    https://www.servicem8.com/

    +1 888-721-1115

    https://getjobber.com/

    817-635-2218

    https://www.fieldpulse.com/

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