Home/Compare/ServiceTitan vs Service Fusion
Updated on: February 26, 2020

ServiceTitan vs Service Fusion

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ServiceTitan
(119 Ratings)
87%
Service Fusion
(10 Ratings)
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ServiceTitan
(119 Ratings)
87%
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Service Fusion
(10 Ratings)
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Overview

Summary

ServiceTitan is a solution that aims to improve the way residential HVAC, plumbing, electrical, and other home services organizations run their business. Its sales capabilities enable you to boost your customer conversion rates through its visual sales experiences. This also extends to tracking how your staff in your offer convert calls they take into appointments. This enables you to book more opportunities. With ServiceTitan, you can track and report on the success of your marketing campaign, which can ultimately help you improve your sales process and generate more leads. ServiceTitan centralizes customer information –– including things like service history, inventory, and equipment –– into one place so staff can get an overview of each customer when they call. It also allows you to track all the activity, including emails and text messages, that relates to each sales prospect. You can also keep a track of how your business is performing in real time. ..read more

Service Fusion helps small to mid-sized field service companies to be more competitive with better customer, estimate and job management tools, automated voice and text notifications, easier scheduling and billing as well as mobile field worker and customer apps. ..read more

Features

Analytics (Workforce)

Attendance Management

Billing and Invoicing

Claims Management

Compliance Management

Digital Signature

Document Management

Inventory Management

Job Scheduling

Offline Reporting

Real-time Job Tracking

Reporting

Route Optimization

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Glendale, California / (855) 899-0970

Suite, Texas

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

ServiceTitan
Custom

Features

  • Reporting
  • Dispatch
  • Customer Service
  • Sales
  • Marketing
  • Payments
  • Payroll
  • Equipment
  • Agreements
  • Accounting
  • Inventory
View Price Page
Starter
$99 /Month

Features

  • Customer Management: Unlimited
  • Estimates & Jobs: Unlimited
  • Scheduling & Dispatching: Unlimited
  • QuickBooks Integration: Unlimited
  • Invoicing: Unlimited
  • Payment Processing: Unlimited
  • Project Management: Unlimited
  • Reporting: Unlimited
  • Text Messaging Alerts: Unlimited
  • Job Photo Uploads: $50/mo
  • Inventory Management: $50/mo
  • Job Costing: $50/mo
  • Custom Documents: $40/mo
  • Customer Web Portal: $50/mo
  • Customer-Facing Mobile App: $65/mo + $689 setup
  • Call Tracking & Routing: $25/user/mo
  • GPS Fleet Tracking: $20/unit/mo + $49/unit setup

Plus
$199 /Month

Features

  • Include Starter plan, plus
  • Job Photo Uploads: Unlimited
  • Inventory Management: Unlimited
  • Job Costing: Unlimited
  • Integrated Voice & Text: Unlimited
PRO
$349 /Month

Features

  • Include Plus plan, plus
  • Custom Documents: Unlimited
  • Open API Integration: Unlimited
  • Custom Documents: Unlimited
  • Customer Web Portal: Unlimited
  • Customer-Facing Mobile App: Unlimited
View Price Page

SCREENSHOTS

View 1 screenshot(s)

INTEGRATIONS

  • ReviewBuzz
  • Quickbooks
  • Quickbooks