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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ServiceTitan logo
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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description ServiceTitan is a solution that aims to improve the way residential HVAC, plumbing, electrical, and other home services organizations run their business. Its sales capabilities enable you to boost your customer conversion rates through its visual sales experiences. This also extends to tracking how your staff in your offer convert calls they take into appointments. This enables you to book more opportunities. With ServiceTitan, you can track and report on the success of your marketing campaign, which can ultimately help you improve your sales process and generate more leads. ServiceTitan centralizes customer information –– including things like service history, inventory, and equipment –– into one place so staff can get an overview of each customer when they call. It also allows you to track all the activity, including emails and text messages, that relates to each sales prospect. You can also keep a track of how your business is performing in real time. Read more Service Fusion is an all-in-one field service management software, ideally suited to small and medium sized field service management companies. It enables the users to get a hold over the competitors in the market by providing estimating and job managing tools, enabling easier billing and scheduling processes, and automating text and voice notifications. With Service Fusion, you can generate and manage invoices and bills, enable digital signatures, and handle job scheduling. It provides smart tools and features for real time job tracking, and reporting along with providing detailed analytics of the workforce. It further enables management of documents, inventory and attendance. The software enables streamlining of your entire workflow by migration of customer records into digitized formats. With Service Fusion, users get a centralized system to operate and manage all of their tasks all while gaining full visibility across various business operations. The cherry on top is that you can use the software from anywhere in the world. The software offers a free demo version to try and test its features before making the purchase along with a variety of premium plans to fit every type of requirement. Read more
Pricing Options
  • Free Trial Not Available
  • ServiceTitan Offers Custom plan.
  • Free Trial Not Available
  • Starts at $125.00.
SW Score & Breakdown

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    97%
  • Momentum
    63%
  • Popularity
    92%

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    92%
  • Reviews
    85%
  • Momentum
    71%
  • Popularity
    84%
SaaSworthy Awards # 3 Most Worthy # 5 Most Popular # 8 Most Searched

Features

Total Features
10 Features
9 Features
Common Features for All
    Analytics (Workforce) Helps you track and analyse the performance of the workforce
    Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime
    Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
    Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients.
    Digital Signature A facility to capture digital signature in a secure format
    Document Management Ability to store and manage various information and documents in electronic format.
    Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
    Job Scheduling Helps in allocating jobs to the right person at the right time
    Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet
    Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
    Reporting Sends instant status reports about the task with customer feedback
    Route Optimization Determines the cost efficient route to perform the order
  • + 7 More - Show Less
    • Analytics (Workforce) Helps you track and analyse the performance of the workforce
      Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime
      Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
      Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients.
      Digital Signature A facility to capture digital signature in a secure format
      Document Management Ability to store and manage various information and documents in electronic format.
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Job Scheduling Helps in allocating jobs to the right person at the right time
      Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet
      Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
      Reporting Sends instant status reports about the task with customer feedback
      Route Optimization Determines the cost efficient route to perform the order
  • + 6 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • NA
    • Available

    Reviews & Ratings

    User Rating
    4.5/5 469 user ratings
    4.4/5 123 user ratings
    Ratings Distribution
    • Excellent

      70.5%
    • Very Good

      19.6%
    • Average

      2.5%
    • Poor

      1.7%
    • Terrible

      5.8%
    • Excellent

      61.8%
    • Very Good

      26.1%
    • Average

      5.3%
    • Poor

      3.4%
    • Terrible

      3.4%
    Review Summary

    ServiceTitan is lauded for its user-friendly design, robust features, and mobile capabilities. Many users highlight improved efficiency, increased revenue, and enhanced customer satisfaction after adopting the software. ServiceTitan's strengths include its ability to streamline scheduling and dispatching, manage customer relationships, and provide detailed reporting and analytics. However, some users have reported issues with its pricing, occasional system glitches, and limited customization options. Overall, ServiceTitan receives positive feedback for its user-friendly interface, feature-rich platform, and positive impact on business performance.

    Users applaud Service Fusion's user-friendly interface, ease of customization, and comprehensive features that cater to various business needs. Its robust scheduling and dispatching capabilities streamline operations, while its reporting and analytics provide valuable insights for data-driven decision-making. However, some users mention occasional glitches and a learning curve, particularly for complex tasks. Overall, Service Fusion is praised for its adaptability, efficiency-boosting features, and positive impact on business productivity.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • ServiceTitan Offers Custom plan.
    • Free Trial Not Available
    • Starts at $125.00.
    Pricing Plans
    Monthly Plans Annual Plans

    Starter Custom

    Essentials Custom

    The Works Custom

    Starter $125.00 $125.00 per month

    Plus $186.00 $186.00 per month

    PRO $339.00 $339.00 per month

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Not Available GPS Fleet Tracking
    Videos Video Thumbnail
    + 2 More
    Video Thumbnail
    + 2 More

    Vendor information

    Company Details Located in: Glendale, California Located in: Suite, Texas
    Contact Details

    (855) 899-0970

    https://www.servicetitan.com/

    Not available

    https://www.servicefusion.com/

    Social Media Handles

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