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Mendix

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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Salesforce logo
CRM Software

4.1 7,808 user ratings

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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Microsoft Power Apps logo
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Overview

Description Salesforce is a futuristic Customer Relationship Management Software bringing companies and their customers together. The integrated software helps departments like commerce, marketing, sales and service to get a unified view of each client. Moreover, companies can also leverage on the particular to deliver amazing shopping experiences to individual buyers, automate time-consuming jobs, assure quick resolution to queries raised from the customers front and strategise personalised marketing schemes. The solution serves organisations scattered across industries like retail, automotive, higher education, public sector, media, communication, hospitality and transportation, nonprofit and more. With Salesforce, organisations get the advantage of joining the 150,000+ like-minded companies where they can find a massive community of experts ready to help in their company’s growth, besides offering an estimate of their Return on Investment (ROI). Lastly, AI technology equipped chatbot (Einstein) within the software helps companies reassess past interactions with individual clients and better understand raised queries. Read more Empower your team to start building and launching apps right away using prebuilt templates, drag-and-drop simplicity, and quick deployment then roll out continuous improvements as needed. Give everyone the power to build the apps they need with advanced functionality previously only available to professional developers including pre-built AI components. Provide professional developers the tools to seamlessly extend app capabilities with Azure Functions and custom connectors to proprietary or on-premises systems. Read more
Pricing Options
  • Free Trial Available
  • Starts at $25.0. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $20.0.
SW Score & Breakdown

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    90%
  • Momentum
    68%
  • Popularity
    89%

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    77%
  • Momentum
    69%
  • Popularity
    78%
SaaSworthy Awards # 20 Highly Rated # 7 Most Popular # 10 Fastest Growing # 10 Fastest Growing

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.1/5 7,808 user ratings
4.4/5 177 user ratings
Rating Distribution
  • Excellent

    41.2%
  • Very Good

    40.2%
  • Average

    10.4%
  • Poor

    2.4%
  • Terrible

    5.7%
  • Excellent

    57.1%
  • Very Good

    32.8%
  • Average

    5.6%
  • Poor

    3.4%
  • Terrible

    1.1%
User Sentiments

    Extensive Customization Options, Robust Reporting Capabilities, Comprehensive Feature Set, Extensive Integrations

    Steep Learning Curve, Slow Performance, Outdated User Interface, Complicated Reporting Tool

    Not Available
Review Summary

Salesforce Sales Cloud is lauded for its extensive customization options and seamless integration with various apps, enabling businesses to build tailored solutions. Users appreciate its user-friendly interface, robust reporting capabilities, and the ability to track customer journeys comprehensively. However, some users find the platform complex, especially for beginners, and point out the high cost of additional licenses and features.

Users praise Microsoft Power Apps for its ease of use, low-code/no-code approach, and seamless integration with Microsoft's ecosystem. It is widely appreciated for its drag-and-drop interface, pre-built templates, and ability to automate tedious tasks. However, some users highlight limitations like licensing costs, performance issues when handling large datasets, and difficulties with complex app customization. The platform also faces criticism for its sometimes clunky UI and limited accessibility for external users.

Pros & Cons
  • Unified view of each client for departments like commerce, marketing, sales and service
  • Amazing shopping experiences to individual buyers
  • Quick resolution to queries raised from the customers front
  • Personalised marketing schemes
  • Massive community of experts ready to help in their company’s growth
  • Occasional technical glitches
  • Steep learning curve
  • Pricing concerns
Not Available
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $25.0. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $20.0.
Pricing Plans
Monthly Plans Annual Plans

Starter Suite $25.00 $25.00 per user / month

Pro Suite $100.00 $100.00 per user / month

Salesforce Foundations Free

Power Apps Premium $20.00 $20.00 per user / month

 
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View Detailed Pricing

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Screenshots & Videos

Screenshots Salesforce Adoption Dashboards
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Vendor information

Company Details Located in: San Francisco, California Founded in: 1996 Located in: Redmond, Washington
Contact Details

+1 800-667-6389

https://www.salesforce.com/crm/

Not available

https://powerapps.microsoft.com/en-us/

Social Media Handles

FAQs

What are the key features of Salesforce?

Salesforce is a comprehensive CRM software that offers features like lead generation, opportunity tracking, customer service, and marketing automation.

What are the key features of Microsoft Power Apps?

Microsoft Power Apps is a low-code development platform that allows users to build and launch apps quickly and easily, with prebuilt templates, drag-and-drop simplicity, and quick deployment.

What are the alternatives to Salesforce?

Some of the top alternatives to Salesforce include Zoho CRM, Microsoft Dynamics 365 for Sales, Zoho CRM Plus, HubSpot CRM, and Hubspot Marketing Hub.

What are the alternatives to Microsoft Power Apps?

Some of the top alternatives to Microsoft Power Apps include Mendix, The m-Power Development Platform, Oracle Application Express, Netcall Liberty Create, and Simplifier.

Which product is better for large-scale CRM?

Salesforce is a better choice for large-scale CRM, as it offers a wide range of features and integrations specifically designed for large organizations.

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