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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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CRM Software

4.7 9,802 user ratings

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Overview

Description Salesforce is a futuristic Customer Relationship Management Software bringing companies and their customers together. The integrated software helps departments like commerce, marketing, sales and service to get a unified view of each client. Moreover, companies can also leverage on the particular to deliver amazing shopping experiences to individual buyers, automate time-consuming jobs, assure quick resolution to queries raised from the customers front and strategise personalised marketing schemes. The solution serves organisations scattered across industries like retail, automotive, higher education, public sector, media, communication, hospitality and transportation, nonprofit and more. With Salesforce, organisations get the advantage of joining the 150,000+ like-minded companies where they can find a massive community of experts ready to help in their company’s growth, besides offering an estimate of their Return on Investment (ROI). Lastly, AI technology equipped chatbot (Einstein) within the software helps companies reassess past interactions with individual clients and better understand raised queries. Read more Fenergo is one of the leading client lifecycle management platform, offering frictionless compliance, digital efficiency, and exceptional client journeys. The platform, with its cutting-edge Client Lifecycle Management technology, offers seamless financial services to individual clients. Professionals from commercial, retail, and other business backgrounds can optimize Fenergo to offer a variety of services to their end-users. That includes metrics like Fast digital account opening, improved client-centric experience, frictionless self-service channels, etc. Moreover, organizations belonging to the corporate and banking sectors can leverage the software to streamline digital client onboarding, perpetual KYC Reviews, 360-degree Client View along with a Data Master facility. Asset managers can use Fenergo, to offer a competitive advantage, enhanced visibility and brand protection. Lastly, the software empowers investors with ID&V and eSignature services, digital self-service networks, besides eliminating manual efforts and ensuring compliance across KYC, AML, Data Privacy and Tax services. Read more
Pricing Options
  • Free Trial Available
  • Starts at $25.0. Offers Free-forever plan.
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    100%
  • Momentum
    60%
  • Popularity
    88%
SaaSworthy Awards # 20 Highly Rated # 7 Most Popular
Not Available

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.7/5 9,802 user ratings
Not Available
Rating Distribution
  • Excellent

    84.6%
  • Very Good

    8.5%
  • Average

    2%
  • Poor

    4.8%
  • Terrible

    0.2%
Not Available
User Sentiments

    Extensive Customization Options, Robust Reporting Capabilities, Comprehensive Feature Set, Extensive Integrations

    Steep Learning Curve, Slow Performance, Outdated User Interface, Complicated Reporting Tool

    Not Available
Review Summary

Salesforce Sales Cloud is lauded for its extensive customization options and seamless integration with various apps, enabling businesses to build tailored solutions. Users appreciate its user-friendly interface, robust reporting capabilities, and the ability to track customer journeys comprehensively. However, some users find the platform complex, especially for beginners, and point out the high cost of additional licenses and features.

Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $25.0. Offers Free-forever plan.
  • Free Trial Not Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Starter Suite $25.00 $25.00 per user / month

Pro Suite $100.00 $100.00 per user / month

Salesforce Foundations Free

Fenergo Custom

 
View Detailed Pricing
View Detailed Pricing

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Screenshots & Videos

Screenshots Salesforce Adoption Dashboards
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Videos Video Thumbnail
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Vendor information

Company Details Located in: San Francisco, California Founded in: 1996 Located in: Dublin, Ireland
Contact Details

+1 800-667-6389

https://www.salesforce.com/crm/

+353 1 901 3600

https://www.fenergo.com/

Social Media Handles

FTC Disclosure

SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

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