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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Sales.AI is a sales software that uses artificial intelligence to engage and assist with customers digitally for giving them a real-time personal experience. The software provides the sales team with the best tools onboard, and hence increases the customers satisfaction as well as reduce onboarding time. This helps immensely in improving sales. Sales.AI enables its users to make maximum utilisation of time by ensuring the availability of agents for customers. The software assists users at the time of incorporating customers and solving their queries during POS. Moreover, the sales team provides assistance to customers if anything still remains unanswered. Users can create and use shortcut messages for the commonly used replies in order to save time and provide prompt answers to increase customer engagement. The application provides contextual form assistance at any step where there is a problem and the AI-powered chatbots resolve any query raised. Agents help customers by co-browsing with them to provide instant support. Read more | Liveperson is a live chat software built with a conversation cloud to facilitate easy and effective branded consumer conversations. With LivePerson, users can create their own activated discussion bots that collaborate with human experts to respond to consumer intentions on a scale. Using Liveperson, companies can get involved with consumers and handle conversations using a personalized conversation manager. In addition, it provides a conversation analysis that can be used by customers to monitor their KPI marketing performance, sales, and customer service in real-time. The intention manager offered by LivePerson makes it possible to understand the intentions of consumers of companies in real-time. They can even optimize operations and assess the impact of involving cloud investment with LivePerson. Users can also create automated conversation streams with a conversation manufacturer and soften all processes with a complete and intuitive Point and Click interface. It further enables agent scheduling, agent database management, video chat, and visitor targeting. LivePerson provides online support to its users and follows a quotation-based pricing strategy that can be discussed via its official website. Read more |
Pricing Options |
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SW Score & Breakdown |
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards |
Not Available
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# 17 Highly Rated |
Total Features |
7 Features
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9 Features
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Common Features for All |
Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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User Sentiments |
Not Available
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Great Customer Support, Easy to Use Interface, Extensive Integrations, Helpful Analytics and Reporting Inconsistent Technology Performance, Limited Customization Options, Outdated User Interface, Unclear API Documentation |
Review Summary |
Not Available
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Users appreciate LivePerson's user-friendly interface, ease of setup, and effective customer engagement tools. They also commend the platform's analytics and reporting capabilities for providing valuable insights into customer interactions. However, some users have expressed concerns regarding the cost of the platform and have reported occasional technical glitches. Additionally, a few reviewers have mentioned that the platform's customization options could be improved to allow for more tailored experiences. Overall, LivePerson is generally well-received by users, with many highlighting its strengths in enhancing customer engagement and providing comprehensive analytics. |
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Sales.AI Custom |
LivePerson Custom |
View Detailed Pricing
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View Detailed Pricing
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LiveChatAI
5 Based on 6 Ratings
Tiledesk
4.8 Based on 13 Ratings
MegaCHAT
5 Based on 2 Ratings |
LiveAgent
4.7 Based on 2506 Ratings |
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Screenshots | Not Available |
+ 1 More
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Videos |
+ 2 More
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Company Details |
Not available |
Located in: New York, New York Founded in: 1995 |
Contact Details |
Not available https://allincall.in/ |
Not available https://www.liveperson.com/ |
Social Media Handles |
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