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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
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Description | Pure Chat is a scalable live chat software that can grow as your business grows. The Pure Chat editor allows you to customize your chat widget the way you want to. The software saves all your chat history, which helps your agents while following up with a particular visitor or customer. Create canned responses so that your agents don’t have to type the same replies again and again. With Pure Chat, you can have unlimited operators and unlimited chats. Its features include Visitor Information & Location Details, FIle Transfer, Chat Alerts, Pre-Chat Infor Form and a lot more. Read more | Provide Support allows its users to add live chat on their websites and provide instant support to their customers. Users can set up live chat in three steps. It provides a downloadable operator console and a mobile app with a set of audio and visual alerts for any incoming requests. It's possible to view all customer information on one screen, look them up on a map and proactively engage new website visitors. Users can customize the live chat window color to match their website design and add their company greeting message and operator photos. Its chat forms have the functionality to let users collect only the data they need from their users. Live chat can integrate with popular platforms such as WordPress, Magento, Joomla, Shopify, and other leading Content Management Systems (CMS). Provide Support live chat software is available for Mac OS, Windows, Linux, iOS and Android, as well as through a web interface. Read more |
Pricing Options |
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SW Score & Breakdown |
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 9 Highly Rated # 15 Most Popular | # 7 Highly Rated # 12 Most Popular |
Total Features |
7 Features
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8 Features
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Common Features for All |
Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Visitor Targeting
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Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Visitor Targeting
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Ratings Distribution |
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Review Summary |
Pure Chat's user-friendliness and ease of setup are widely praised, with many reviewers highlighting its intuitive interface and straightforward onboarding process. Its live chat functionality is considered reliable and efficient, enabling businesses to engage with customers promptly and effectively. Additionally, Pure Chat's reporting and analytics features are often commended for providing valuable insights into customer interactions and overall performance. However, some users have expressed concerns regarding occasional technical issues, limited customization options, and the need for more advanced features. |
Not Available
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Growth $39.00 $49.00 per user / month Pro $79.00 $99.00 per user / month |
Small Business $8.25 $15.00 per month Free Free Corporate $16.50 $30.00 per month Enterprise $33.00 $60.00 per month |
View Detailed Pricing
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View Detailed Pricing
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LiveAgent
4.7 Based on 2506 Ratings |
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Screenshots |
+ 5 More
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Videos |
+ 1 More
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Company Details | Located in: Scottsdale, Arizona | Located in: New York, New York Founded in: 2003 |
Contact Details |
Not available https://www.purechat.com/ |
+1 888-777-9930 https://www.providesupport.com/ |
Social Media Handles |
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