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| Description | Freshsuccess is Intelligent Client Success software that helps you reduce churn, expand your customer base, and deepen your customer connections. It identifies new advocates or expansion prospects while also proactively addressing customer risk. For your Customer Success team, you can also standardize procedures, automate tasks, and define best practices. Freshsuccess allows you to capture user behaviour within your product and sync customer information from other business applications, as well as compute account health based on customer behaviour, support ticket patterns, NPS answers, and more. To keep your work on track, you can give an owner, a priority, and a due date with this software. Important information won't be buried in emails or spreadsheets if you include comments and attachments. It tracks customer health and uses data to intervene and interact with the appropriate customers at the right time to help your customer and your team achieve their goals. The software assists executives in identifying actionable customer patterns. It provides essential account trends that are critical to business performance, such as product uptake, support effectiveness, and financial health, to customer support leaders. Read more | ProsperStack is the drop-in cancellation flow that prevents churn, automatically. Use targeted offers to save customers and capture feedback to make informed product, pricing, and remarketing decisions. Turn the cancellation flow into a powerful churn-prevention tool. Present special offers tailored to the reason a customer is leaving. Analyze results and customize at any time to learn what's most effective. According to a McKinsey report, re-engaging past customers is up to 10 times less expensive than acquiring new ones. Read more |
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Estate $79.00 $79.00 per user / month Forest $129.00 $129.00 per user / month |
Grow $200.00 $200.00 per month Prosper $750.00 $750.00 per month Enterprise Custom |
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Freshdesk Customer Success
4.6 Based on 12 Ratings 
ClientSuccess
4.6 Based on 210 Ratings Freshdesk Customer Success (Formely Freshsuccess) Vs ClientSuccess
Freshsales
4.7 Based on 1621 Ratings |
Freshdesk Customer Success
4.6 Based on 12 Ratings |
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| Company Details | Located in: San Mateo, California Founded in: 2020 | Located in: Minneapolis, Minnesota |
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+1 650 513 0514 https://www.freshworks.com/customer-success-software/ |
Not available https://prosperstack.com/ |
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