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Overview

Description Plivo is an industry-leading communication platform that aims at engaging customers from all across the world through its innovative cloud based technology. From APIs to solutions, Plivo's cloud communications platform helps companies streamline and customize their customer conversations according to their requirements. Plivo offers a platform for SMS APIs and allows the users to send and receive text messages using a programming language. You can converse in any language, including Arabic, Japanese, and Chinese, as well as emojis and symbols, thanks to built-in GSM and Unicode character set support by Plivo. You can get real-time delivery notifications for communications sent throughout the world and keep track of your accounts' delivery rates and performance. Users can additionally send and receive photos, movies, and audio snippets. It additionally works as a Voice API Platform and allows the users to speak dynamic text in 28 accents across several languages. With Amazon Polly, you can choose from a variety of SSML voices too. You can build comprehensive contact centre capabilities or integrate multi party calls and audio conferencing into your apps too with Plivo. Read more ConnectyCube is a call and chat tools for developer application platforms such as iOS, Android, and Web. It helps brands implement features like real-time chat, video calls, push notification service, user authorization, file storage, etc. to any application without the need for server-side implementation. The software brings iOS, Android, Web, NativeScript, Cordova, and React Native SDKs ready to use, thus providing developers the ability to build text and video chat modules from the client’s side. The developed applications can either be cloud-hosted or in the form of on-premise software. Besides 1-1 text and video chat services, one can even build chatbots so that the customers or website visitors can find helpful information even before engaging with a chat executive. Furthermore, ConnectyCube ensures that all sensitive user data like stored files, chat messages, recorded video calls, contact information, etc remain secure. For this, it uses end-to-end encryption for the messages and attachments sent in a chat. In addition to this, website owners can also create cookie statements and show users what data is being collected by the website. This helps businesses to be GDPR compliant, and HIPAA compliant all the time. Read more
Pricing Options
  • Free Trial Not Available
  • Plivo Offers Custom plan.
  • Free Trial Available
  • Starts at $39.0. Offers Free-forever plan.
SW Score & Breakdown

Technical Details

Organization Types Supported
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.5/5 793 user ratings
4.5/5 2 user ratings
Ratings Distribution
  • Excellent

    70.1%
  • Very Good

    22.3%
  • Average

    2.5%
  • Poor

    0.6%
  • Terrible

    4.4%
  • Excellent

    50%
  • Very Good

    50%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
Review Summary

Users find Plivo's customer support to be responsive, helpful, and knowledgeable. Many reviewers mention that onboarding is smooth and easy, and that the platform is user-friendly and intuitive. The pricing is generally considered fair and transparent, with a variety of plans to choose from. Additionally, Plivo is praised for its reliability and uptime, with minimal reported issues. However, some users have expressed concerns about the complexity of some features and the occasional occurrence of technical glitches. Overall, Plivo receives positive feedback for its customer support, user-friendliness, pricing, and reliability, while areas for improvement include simplifying complex features and addressing technical issues.

Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Plivo Offers Custom plan.
  • Free Trial Available
  • Starts at $39.0. Offers Free-forever plan.
Pricing Plans
Monthly Plans Annual Plans

Pay as you go NA

Custom Custom

FREE Free

HOBBY $39.00 $39.00 per month

PRO $199.00 $199.00 per month

ENTERPRISE $600.00 $600.00 per month

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots Plivo Demo - Plivo+Helper+Libraries.png
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Videos Video Thumbnail
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Not Available

Vendor information

Company Details Located in: California, United States Located in: Australia
Contact Details

Not available

https://www.plivo.com/

+883510001246663

https://connectycube.com/

Social Media Handles

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