Outreach vs Ebsta Inbox in September 2026

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Outreach

Sales Engagement Software

1.5 56 user ratings

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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Ebsta Inbox

Sales Engagement Software

4.7 196 user ratings

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Overview

Description	Outreach is one of the leading sales engagement apps. It delivers insights and performance resulting in client satisfaction and acceleration of revenue. Outreach boosts the productivity of sales teams by prioritizing and automating all customer touchpoints throughout the sales process, empowering them to book more meetings, drive more pipeline and exceed revenue growth. Outreach provides an integrated view of all prospect-related information by placing actionable data intelligence at the fingertips of sales representatives. Every year, thousands of customers rely on Outreach to improve collaboration between sales and marketing and transform the sales process. A unique feature of Outreach is the email and call sequencing where the dashboard shows sequences that help sales reps to monitor and understand their campaign status whether they are using cold calling or email as a technique. The coaching analytics feature of outreach is another interesting feature that allows sales managers to review the performance of their sales reps and determine whose performance is the best from top to bottom. Some of its other features include Salesforce integration, data management, lead scoring and many more. Read more	Ebsta Inbox as an email tracking and meeting scheduling tool helps companies optimize the effectiveness and productivity levels of their sales team, based on real-time analytics and intelligent automation facilities. An advanced email tracking feature within the same assures seamless updates whenever a particular email or any attached link gets opened up or clicked by an individual client. Moreover, Ebsta Inbox supports 50+ integrations, across multiple business platforms including Xing, Indeed, LinkedIn, Zoominfo and more. Users can also depend on the particular to write and save emails in the drafts and schedule them to be send at a specific time or day. Not just emails, the software also turns out to be of great help with an integrated meeting scheduler that assures real-time collaboration facilities with Gmail and Outlook to keep users’ calendars up to date. Other exclusive facilities include real-time access to Salesforce templates and detailed results highlighting open and reply rates of the forwarded emails. Read more
Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Not Available Starts at $30.0.
SW Score & Breakdown	95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 70% Momentum 63% Popularity 67%	81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 87% Reviews 60% Momentum 62% Popularity 62%
SaaSworthy Awards	# 3 Highly Rated # 8 Fastest Growing	Not Available

Features

Total Features	13 Features	8 Features
Common Features for All	CRM Integration Automatically sends and receives the relevant information to the CRM Software that helps in time management Call List Management Maintains a systematic order of all the important phone numbers of clients. Call Monitoring Allows you listen to all inbound and outbound calls. Call Recording Facility to record calls with a set of conditions and compliance Content Management Helps you to create and customize your contents to make user and SEO friendly Email Automation Automates the emailing process by sending out targeted messages to clients based on time and specific actions. Email/Call Sequencing Arranges email and call lists into different segments or sequences that maintain data in a systematic manner. Inbox Integration Integrates with your email inbox and assembles all the sales activities into one unified place. Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. Performance Analytics (Sales) Sales managers can track and monitor the performance of sales teams to eliminate errors or enhance performance. Sales Activity Automation Allows sales executives to set up and send follow up messages to the customers automatically. Team Management Ensures all the members of the sales teams satisfy clients by upgrading activities and answering questions in real-time. Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization + 10 More - Show Less	CRM Integration Automatically sends and receives the relevant information to the CRM Software that helps in time management Call List Management Maintains a systematic order of all the important phone numbers of clients. Call Monitoring Allows you listen to all inbound and outbound calls. Call Recording Facility to record calls with a set of conditions and compliance Content Management Helps you to create and customize your contents to make user and SEO friendly Email Automation Automates the emailing process by sending out targeted messages to clients based on time and specific actions. Email/Call Sequencing Arranges email and call lists into different segments or sequences that maintain data in a systematic manner. Inbox Integration Integrates with your email inbox and assembles all the sales activities into one unified place. Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. Performance Analytics (Sales) Sales managers can track and monitor the performance of sales teams to eliminate errors or enhance performance. Sales Activity Automation Allows sales executives to set up and send follow up messages to the customers automatically. Team Management Ensures all the members of the sales teams satisfy clients by upgrading activities and answering questions in real-time. Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization + 5 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Installed - Windows Installed - Mac	SaaS/Web/Cloud Installed - Windows Installed - Mac
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	1.5/5 56 user ratings	4.7/5 196 user ratings
Rating Distribution	Excellent 7.1% Very Good 5.4% Average 0% Poor 0% Terrible 87.5%	Excellent 80.6% Very Good 14.3% Average 3.6% Poor 1% Terrible 0.5%
User Sentiments	Email Sequencing Functionality, Extensive Integrations, Robust Reporting & Analytics, User-Friendly Interface Inconsistent Salesforce Integration, Occasional Software Bugs & Glitches, Limited Customization Options, Confusing Task Management	Seamless Salesforce Integration, Email Tracking, Easy to Use, Improved Data Quality Occasional Software Bugs, Limited Customization Options, Lack of Mobile Version, Occasional Syncing Issues
Review Summary	Users applaud Outreach for its user-friendly interface, ease of use, and robust features that enhance sales engagement and productivity. It effectively streamlines outreach processes, automates tasks, and provides valuable insights into customer interactions. Outreach's reporting and analytics capabilities are also praised for their comprehensiveness and customization options. Additionally, the platform's seamless integration with other business tools and its exceptional customer support contribute to its popularity among users.	Ebstä Inbox is generally well-received by users, particularly for its seamless integration with Gmail and Salesforce, making it a valuable tool for sales and marketing teams. Users appreciate the ease of use, the time-saving features like email tracking and automatic logging of correspondence, and the ability to access Salesforce information directly within Gmail. Some users, however, have noted occasional glitches, including disconnections, synchronization issues, and token failures. While these problems are typically resolved quickly, they contribute to a slightly negative sentiment in a small portion of the reviews.
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Pricing

Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Not Available Starts at $30.0.
Pricing Plans Monthly Plans Annual Plans	Outreach Custom	Inbox - Gmail and Outlook $30.00 $30.00 per month
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