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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Opsgenie is an on-call and alert management software. The tool is integrated with more than 200 monitoring tools such as ChatOps, collaboration tools, and ITSM. It enables users to centralize alerts and notifies the right people at the right time. Users can use Opsgenie to get a notification on multiple notification channels. It can fit into any workflow; users can customize on-call schedules and create routing rules to handle alerts based on their source. Users will gain insights into improvement and success areas in their on-call and alerting process using dynamic reporting and analytics. Users can correlate deployments and commit to incidents from the Opsgenie platform. Users can either use the standalone offering of the Opsgenie platform, which integrates into any dev or IT stack. It is also included in Jira Service Management’s cloud plans delivering complete ITSM with end-to-end incident management. It offers functionality and works on secure cloud infrastructure, which ensures the safety and seamless connectivity. Read more | Jeli is an innovative platform that provides organization with powerful and actionable insights into their incident management process. With Jeli, professionals can quickly understand and respond to systemic incidents, allowing them to build a more resilient infrastructure and team. The platform aggregates incident data across tools and people in the organization to generate recommended improvements. Jeli's sophisticated programming and data evaluation empowers organizations to stay ahead of system incidents. Professionals can leverage Jeli to gain critical visibility and insights into incidents, and analyze related trends for insights into prevention. This innovative technology naturally increases reliability and efficiency, and contributes to a stronger company culture by reinforcing accountability. Read more |
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SW Score & Breakdown |
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
6 Features
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11 Features
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Common Features for All |
Audit Trail
Auto-Assign (Incidents)
CAPA
Disaster Recovery
Enriched Notifications
Incident Prioritization
Incident Reporting
Real-time Dashboard
Root-cause Diagnosis
Safety Management
Ticket Management
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Audit Trail
Auto-Assign (Incidents)
CAPA
Disaster Recovery
Enriched Notifications
Incident Prioritization
Incident Reporting
Real-time Dashboard
Root-cause Diagnosis
Safety Management
Ticket Management
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Ratings Distribution |
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Review Summary |
Overall, OpsGenie is highly praised for its user-friendly interface, customization options, and efficient incident management capabilities. It stands out for its ability to integrate with various tools and services, making it a versatile solution for a wide range of businesses. Users appreciate its flexibility, reliability, and the ability to streamline communication and collaboration during critical incidents. However, some reviewers have expressed concerns about the pricing and occasional glitches in the system. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Free Free Essentials $9.00 $11.00 per user / month Standard $19.00 $23.00 per user / month Enterprise $29.00 $35.00 per user / month |
Free Free Starter $3,000.00 $3,000.00 per year Enterprise Custom |
View Detailed Pricing
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View Detailed Pricing
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Incident IQ
4.7 Based on 85 Ratings |
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Screenshots |
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Videos |
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Company Details | Located in: Austin, Texas | Located in: San Francisco, California Founded in: 2019 |
Contact Details |
+15126403000 https://www.atlassian.com/software/opsgenie |
Not available https://www.jeli.io/ |
Social Media Handles |
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