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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Novanet Cloud Contact Center logo
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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Dial800 logo
Call Center Software

4.8 6 user ratings

View Details
Featured

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Consio logo
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Overview

Description Novanet Cloud Contact Center is listed among the most powerful and advanced call centre software available in the market. This software is designed using the WebRTC technology. WebRTC Agent App facilitates easy integration of real-time customer conversation into the browser directly. This ensures close integration of a feature-rich telephony client with the user browser. This software can also provide reliable cloud-based CRM solution. Users can add call hashtags to their interaction for tracking it easily later. C3 provides 360-degree call center operation view, 100% call recording, WebRTC, SIP & PSTN endpoints etc. It features click-2-call facility, SelfCare Center, DTLS, SRTP encryption. Read more Connect more with analytics-powered communications. Dial800 offers responsive business solutions including on-demand data, analytics, and tracking for calls and texts and new cloud-based VoIP phone systems Read more Consio is an AI-powered phone platform built for Shopify merchants that automates inbound and outbound customer conversations. It uses AI voice agents to handle customer support, recover abandoned carts, run sales campaigns, send SMS, and provide real-time revenue attribution—helping ecommerce businesses improve customer experience while increasing sales and operational efficiency. Read more
Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Starts at $50.00.
  • Free Trial Available
SW Score & Breakdown

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    91%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    60%

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    82%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    65%

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    80%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    60%

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • Not available
  • 24/7 (Live rep)
  • Business Hours
  • Online

Reviews & Ratings

User Rating
Not Available
4.8/5 6 user ratings
Not Available
Rating Distribution
Not Available
  • Excellent

    83.3%
  • Very Good

    16.7%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
Not Available
  Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Starts at $50.00.
  • Free Trial Available
Pricing Plans
Monthly Plans Annual Plans

Novanet Cloud Contact Center Custom

Basic $50.00 $50.00 per month

Power $225.00 $225.00 per year

Enterprise $500.00 $500.00 per month

Basic VoIP Phone System $200.00 $200.00 per month

Power VoIP Phone System $425.00 $425.00 per month

Enterprise VoIP phone system $650.00 $650.00 per year

 
View Detailed Pricing
View Detailed Pricing
Not Available

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Screenshots & Videos

Screenshots Click-2-Call Screenshot
+ 3 More
Building Routing
+ 4 More
24/7 coverage, zero missed calls
+ 1 More

Vendor information

Company Details Located in: New York, USA Founded in: 1996

Not available

Contact Details

+1 646 810 7000

http://www.novanet.net/c3

Not available

https://www.dial800.com/

Not available

http://consio.ai/

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