88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more monday sales CRM by monday.com
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Freshsales
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Description | Apptivo Help Desk software can be run on several platforms like Mac, Window, iOS, Android etc. The software is available as cloud-based one and also in SaaS form. Help desk features included are automated routing, SLA or Contract management, knowledge base management and also ticket management. The tool further includes data level access restrictions and email templates. You can create custom views and edit fields, share sections across apps due to the software being highly customizable. Apptivo Help Desk software facilitates resolving tickets faster and on a consistent basis.You can also set strategies to auto-convert customer emails to tickets to ensure no tickets are missed. Read more | noCRM.io is a lead management tool that provides managers visibility over the sales pipeline and drives efficiency among sales reps. It eliminates the need for time-consuming training sessions to onboard your team as is required in traditional CRM systems. Manage leads efficiently and gain a 360° view of your sales pipeline. Add the series of steps you need to take your leads through to close deals. With built-in prospecting lists, salespeople can tap into their pool of unqualified prospects and generate more hot leads for their sales pipeline. Read more | Maximize their sales potential with monday sales CRM by monday.com, an innovative sales platform where customization meets efficiency no coding required. Ideal for the dynamic sales professional aiming to transcend traditional CRM boundaries, this tool empowers them to convert ideas and meetings into immediate, actionable tasks, propelling deal advancement with exceptional speed. Harness the power of AI-driven smart email templates that assure impactful correspondence, ensuring them strike the perfect tone with every client interaction. With monday sales CRM's intuitive design, them can effortlessly personalize their CRM experience to suit their unique workflow. The platform’s versatility allows for full customization; edit deal stages, introduce unlimited columns, and manage multiple pipelines simultaneously, tailoring the experience entirely to their business needs. The ability to adapt quickly and efficiently in the ever-evolving sales landscape is paramount, and monday sales CRM places that capability squarely in their hands. Whether you’re a solo entrepreneur or part of a bustling sales team, they’ll find that each feature within monday sales CRM is designed to streamline their process and make their job easier. Step into a world of organized, personalized, and smarter sales management with monday sales CRM. Take charge of their sales strategy and witness their productivity soar as every lead and deal is managed with precision and agility. It's more than just a CRM; it's their partner in sales success. Read more | Freshsales, also known as Freshworks CRM, is a cloud-based customer relationship management (CRM) tool that can help businesses grow their revenue through context-driven sales. This highly-rated CRM can help businesses close deals faster, improve seller effectiveness, reduce IT complexity, streamline the sales process, generate new opportunities, and much more. Some of the top features of Freshsales include sales lead tracking, sales management, event tracking, one-click phone, personalized bulk emails, email prioritization, AI-powered chatbots, customizable web forms, page visit tracking, visitor intent tracking, activity timeline, predictive contact scoring, deal insights, third-party integrations, dynamic forecasting, 360° customer view, automated sales campaigns, etc. Read more |
Pricing Options |
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SW Score & Breakdown |
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 19 Highly Rated # 20 Highly Rated |
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# 3 Highly Rated # 3 Highly Rated |
Total Features |
25 Features
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4 Features
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20 Features
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27 Features
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Common Features for All |
Call Logging
Collaboration Tools
Contact Management
Customer Segmentation
Customer Support
Dedicated Phone Line Integration
Document Management
Lead Management
Lead Scoring
List Management
Marketing Automation
Opportunity Management
Order Management
Product Catalog
Project Management
Quotes (Proposals)
Real-time Data Sync
Referral Tracking
Reporting (Analytics)
Sales Force Automation
Territory Management
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Call Logging
Collaboration Tools
Contact Management
Customer Segmentation
Customer Support
Dedicated Phone Line Integration
Document Management
Lead Management
Lead Scoring
List Management
Marketing Automation
Opportunity Management
Order Management
Product Catalog
Project Management
Quotes (Proposals)
Real-time Data Sync
Referral Tracking
Reporting (Analytics)
Sales Force Automation
Territory Management
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Call Logging
Collaboration Tools
Contact Management
Customer Segmentation
Customer Support
Dedicated Phone Line Integration
Document Management
Lead Management
Lead Scoring
List Management
Marketing Automation
Opportunity Management
Order Management
Product Catalog
Project Management
Quotes (Proposals)
Real-time Data Sync
Referral Tracking
Reporting (Analytics)
Sales Force Automation
Territory Management
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Call Logging
Collaboration Tools
Contact Management
Customer Segmentation
Customer Support
Dedicated Phone Line Integration
Document Management
Lead Management
Lead Scoring
List Management
Marketing Automation
Opportunity Management
Order Management
Product Catalog
Project Management
Quotes (Proposals)
Real-time Data Sync
Referral Tracking
Reporting (Analytics)
Sales Force Automation
Territory Management
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Unique Features |
AI Assistant
Advanced Automation
Customization
IoT Integration
Omnichannel Customer Engagement
Predictive Analytics
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AI Assistant
Advanced Automation
Customization
IoT Integration
Omnichannel Customer Engagement
Predictive Analytics
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AI Assistant
Advanced Automation
Customization
IoT Integration
Omnichannel Customer Engagement
Predictive Analytics
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AI Assistant
Advanced Automation
Customization
IoT Integration
Omnichannel Customer Engagement
Predictive Analytics
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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User Sentiments |
Excellent Customer Support, Highly Customizable, Extensive Integrations, Comprehensive Feature Set Slow Performance, Unintuitive User Interface, Limited Email Functionality, Inconsistent Email Integrations |
Ease of Use, Lead Management, Sales Process Focus, Customizable Pipeline Limited Reporting Functionality, Mobile App Usability, Complex Lead Entry for Multiple Contacts, Limited Third-Party Integrations |
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User-Friendly Interface, Comprehensive CRM Features, Excellent Customer Support, Effective Sales & Marketing Automation Limited Third-Party Integrations, Occasional Software Bugs & Glitches, Mobile App Functionality, Confusing Pricing Structure |
Review Summary |
Apptivo users generally agree that the platform offers a comprehensive suite of business applications that enable seamless integration and customization. Many users appreciate the flexibility and scalability of the platform, allowing them to adapt it to their specific business needs. The reporting and analytics capabilities are often praised for providing valuable insights into business performance. However, some users have expressed concerns about the complexity of the platform and the occasional occurrence of technical glitches. Additionally, the pricing structure can be perceived as relatively high compared to some competitors. |
Overall, users praise the simplicity, ease of use, and intuitive interface of the product, describing it as a great alternative to traditional CRM systems. Many appreciate its straightforward approach to customer relationship management, emphasizing its effectiveness for small businesses and those seeking a no-fuss solution. While some users mention occasional glitches and a lack of advanced features, most agree that the product's user-friendliness and focus on core CRM functions make it a solid choice for those seeking a hassle-free CRM experience. |
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Users appreciate Freshsales' ease of use, customizable features, and comprehensive functionality. It streamlines sales processes, improves team collaboration, and boosts productivity. Users also praise its intuitive interface, user-friendly design, and excellent customer support. However, some users have reported occasional glitches and limited reporting capabilities. Additionally, pricing concerns have been raised, particularly for larger teams or those requiring advanced features. Freshsales is generally well-received for its user-friendliness, customization options, and positive impact on sales performance. |
Read All User Reviews | Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Lite $15.00 $20.00 per user / month Premium $25.00 $30.00 per user / month Ultimate $40.00 $50.00 per user / month Enterprise Custom |
Starter Edition $8.50 $10.00 per user / month Expert Edition $14.50 $17.00 per user / month |
Basic CRM $12.00 $15.00 per user / month Standard CRM $17.00 $20.00 per user / month Pro CRM $28.00 $33.00 per user / month Enterprise CRM Custom |
Free Free Growth Others Pro Others Enterprise Others |
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Screenshots |
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Videos |
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Company Details | Located in: Fremont, California Founded in: 2009 | Located in: Paris, France Founded in: 2013 | Located in: Tel Aviv, Israel | Located in: San Mateo, California |
Contact Details |
+1 855-345-2777 https://www.apptivo.com/solutions/help-desk/ |
Not available https://youdontneedacrm.com/ |
Not available https://monday.com/crm |
+1 650-513-0514 https://www.freshworks.com/crm/sales/ |
Social Media Handles |
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