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| Description | Plivo is an industry-leading communication platform that aims at engaging customers from all across the world through its innovative cloud based technology. From APIs to solutions, Plivo's cloud communications platform helps companies streamline and customize their customer conversations according to their requirements. Plivo offers a platform for SMS APIs and allows the users to send and receive text messages using a programming language. You can converse in any language, including Arabic, Japanese, and Chinese, as well as emojis and symbols, thanks to built-in GSM and Unicode character set support by Plivo. You can get real-time delivery notifications for communications sent throughout the world and keep track of your accounts' delivery rates and performance. Users can additionally send and receive photos, movies, and audio snippets. It additionally works as a Voice API Platform and allows the users to speak dynamic text in 28 accents across several languages. With Amazon Polly, you can choose from a variety of SSML voices too. You can build comprehensive contact centre capabilities or integrate multi party calls and audio conferencing into your apps too with Plivo. Read more | MQTTCHAT is an advanced chat solution that helps companies quickly add a chat feature to their website and apps, accordingly. The particular provides secure one to one messaging chat services, helping companies to keep the interaction ongoing with their customers. It allows both the communicating parties (agents and clients) to upload, preview and send photos to each other. They can capture photos from their webcam, instantly or even record audio/video content and send those to one another. With MQTTCHAT, users can see the typing indicators, online status and read receipt of one another, enabling through engagement. The chat interface of this particular comes with Facebook-like templates, where agents can open multiple, small chat tabs to communicate with more than one customer at a time, without switching to different windows. Companies can even send messages to their customers even when the latter is not connected with the business website. Moreover, MQTTCHAT also includes a custom dashboard that allows users to follow all types of business-centric statistics in real-time. Read more |
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Users find Plivo's customer support to be responsive, helpful, and knowledgeable. Many reviewers mention that onboarding is smooth and easy, and that the platform is user-friendly and intuitive. The pricing is generally considered fair and transparent, with a variety of plans to choose from. Additionally, Plivo is praised for its reliability and uptime, with minimal reported issues. However, some users have expressed concerns about the complexity of some features and the occasional occurrence of technical glitches. Overall, Plivo receives positive feedback for its customer support, user-friendliness, pricing, and reliability, while areas for improvement include simplifying complex features and addressing technical issues. |
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Pay as you go NA Custom Custom |
Lite $5.00 $5.00 per month Start Up $9.00 $9.00 per month Growth $16.00 $16.00 per month |
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| Company Details | Located in: California, United States |
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Not available https://www.plivo.com/ |
Not available https://mqttchat.telifoun.com/ |
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