Google Analytics |
71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![[24]7 Customer Journey Analytics logo](http://images.saasworthy.com/tr:w-128,h-0,c-at_max,e-sharpen-1/customerjourneyanalytics_9494_logo_1666674933_6luco.png){kind=logo}
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Customer Journey Analytics software is available 24 hours a day, 7 days a week to assist businesses to decipher complex customer journeys and figure out where things go wrong and how they can improve. For BI tools, the increasing complexity of interactions over time and across an ever-increasing number of channels creates too much noise. With a simplified root cause analysis and interactive visualisations, you can swiftly activate change. [24]7 Customer Service Analysts can graphically slice, dice, point, and click to learn how to promote digital adoption, what drives repeat calls, and more with Journey Analytics. A suite of tools lets you manage human and bot interactions across digital and voice channels. You can modernise voice calls with [24]7 Active Share by empowering agents to provide graphically rich digital content directly to customers. You can determine the core reason for client drop-offs and take fast action to remedy the problem using [24]7 Journey Analytics. [24]7.ai On a single platform, Engagement Cloud allows you to swiftly design, manage, and deploy the leading conversational AI apps. Customer service is also transformed by [24]7.ai, which empowers self-service automation and allows customers to get what they want faster. Read more | Metice is an advanced web analytics and monitoring platform, designed to protect your privacy while providing you access to geographic information, session replays, and heatmaps on your website. It enables you to learn more about your visitors by looking at their geographic information, such as place, device, and city. With Metice, you can allow up to five websites, each of which will be watched 24*7 for visits. You can replay the precise actions that your visitors took on your website as a video from your dashboard. You receive access to the ability to playback, examine heatmaps, and get support from an experienced staff all in one place with Metic. You get access to heatmaps in which you can observe where users have clicked a lot and determine whether or not your site has issues. Metice’s unique teams feature enables you to send an email invitation to other members of your team to see the data you've gathered for specified websites. Additionally, Metice can be installed on Weebly, Wix, and other code-friendly CMS platforms. Read more |
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| SW Score & Breakdown |
71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| Total Features |
2 Features
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7 Features
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| Common Features for All |
Conversion Tracking
Event Tracking
Goal Tracking
Heatmaps
Multiple Site Management
Report Generation
Time on site Tracking
User Interaction Tracking
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Conversion Tracking
Event Tracking
Goal Tracking
Heatmaps
Multiple Site Management
Report Generation
Time on site Tracking
User Interaction Tracking
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Pricing Plans
Monthly Plans
Annual Plans
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[24]7 Customer Journey Analytics Custom |
Free Free Pro $14.99 $14.99 per month Agency $34.99 $34.99 per month |
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View Detailed Pricing
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View Detailed Pricing
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Call Journey
4.7 Based on 3 Ratings 
Adobe Analytics
4.3 Based on 1242 Ratings 
Intelliad
5 Based on 1 Ratings |
Aqvil Analytics
4.5 Based on 2 Ratings |
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| Screenshots |
+ 5 More
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Not Available |
| Videos |
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Not Available |
| Company Details | Located in: San Jose, California | Located in: Tønsberg, Norway |
| Contact Details |
+1 650 385 2247 https://www.247.ai/products/customer-journey-analytics |
Not available https://metice.co/home/ |
| Social Media Handles |
Not available |
Not available |
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