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Overview

Description MessageBird is an omnichannel cloud communication software that helps enterprises to get connected with their global customers via multiple channels such as Voice, WhatsApp, Live Chat, and more. The platform enables business owners to provide seamless customer support across different messaging channels. Further, users can also depend on the particular to create advanced communication processes that ensure higher customer engagement rates along with faster interactions, without writing any kind of codes. MessageBird lets organizations provide programmatic communications on a large scale. They can buy and use phone numbers, verify users, and manage contacts via REST APIs. Moreover, service providers can leverage the platform to access various communication channel that their customers love to use or are comfortable with. Detailed reports let users track their business growth and make real-time decisions as well. They get to identify the most active channel, monitor ticket wise handling times besides measuring SLA related performances. Read more SendHub software is an all-in-one tool to manage all your SMS in minutes. A Email style Inbox to manage and track all you SMS messages and calls. Group your contacts and target specific demographics with unique keyword for your customers. Track your company usage patterns visually, or export data through reports. Small, Medium and Large companies make use of the software. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $50.0. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $5.95. Offers Custom plan.
SW Score & Breakdown

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
3.8/5 108 user ratings
4.5/5 34 user ratings
Ratings Distribution
  • Excellent

    54%
  • Very Good

    19.5%
  • Average

    2.4%
  • Poor

    3.1%
  • Terrible

    20.9%
  • Excellent

    67.3%
  • Very Good

    24.5%
  • Average

    2%
  • Poor

    0%
  • Terrible

    6.1%
Review Summary

MessageBird garners praise for its ease of use, reliability, and customer support. Users commend its intuitive interface, straightforward setup process, and the wide range of communication channels it offers. The platform's stability and uptime are consistently lauded, with users highlighting its dependability for critical business communications. Moreover, MessageBird's customer support team is frequently praised for its responsiveness, helpfulness, and willingness to go the extra mile. These positive sentiments are reflected in high user satisfaction ratings across multiple review platforms.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Starts at $50.0. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $5.95. Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

General Custom

SMS Custom

Voice Custom

Essentials (WhatsApp) $50.00 $50.00 per month

Pro (WhatsApp) $150.00 $150.00 per month

Enterprise (WhatsApp) Custom

Lite $5.95 $5.95 per month

Lite Plus $34.95 $34.95 per month

Starter $49.95 $49.95 per month

Basic $94.95 $94.95 per month

Pro $197.00 $197.00 per month

Custom Custom

 
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Alternatives

 

Screenshots & Videos

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Vendor information

Company Details Located in: Amsterdam, The Netherlands Located in: Pleasanton, California
Contact Details

Not available

https://www.messagebird.com/

+1 844-990-4400

https://www.sendhub.com/

Social Media Handles

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