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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
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Description | Qonvo is a live chat tool that allows businesses to have a conversation with every site visitor. It leverages the power of conversations to persuade and engage users in a meaningful way. The best part is that the Qonvo automated assistants can provide 24/7 support without a manual person handling it. Simply setup automation rules and teach the tool relevant skills to let users find what they want. Businesses can customise the chat window using their own branding and converse with users through text, images, structured cards, and embed files. Multiple team members can easily chat with a customer without sounding abrupt. This is made easier through the service desk which allows support executives to chat with customers in an user-friendly interface. Qonvo also supports conversations on mobile apps, making it easier for businesses to deploy it everywhere for their users expect chat support. Read more | LiveHelpNow is an appropriate customer service management software that helps companies provide adequate support to individual customers through chat, SMS, support ticket and FAQs. The software enables seamless communications between brands and their end-users across multiple mediums as per choice. Moreover, with LiveHelpNow, users can even get the received emails converted into support tickets on the go. It opens additional ways of communication through favourite social media channels, without much of a hassle. LiveHelpNow is an ideal software for call centres. It allows teams to create and manage unlimited workflows, chat portals and related content unique to different brands and individual products. Further, AI-based chatbots made available within the same are capable of handling frequently asked questions besides providing adequate solutions to common issues in real-time. LiveHelpNow also supports targeted engagements, facilitating seamless interaction between online visitors and the agent, leaving a strong impact on the minds of the former. Users can also create and launch pre-chat and post-chat surveys to gain a clear understanding of present business proceedings. Read more |
Pricing Options |
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SW Score & Breakdown |
74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards |
Not Available
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# 13 Highly Rated # 15 Fastest Growing |
Total Features |
3 Features
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9 Features
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Common Features for All |
Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Ratings Distribution |
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Review Summary |
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Users praise LiveHelpNow for its ease of use, comprehensive features, and excellent customer support. They appreciate the intuitive interface, customizable chatbots, and robust reporting capabilities. The ticketing system and knowledge base integration are also highly regarded. However, some users have experienced occasional technical issues and limited customization options. Additionally, a few reviewers have expressed concerns about the pricing structure and the lack of certain advanced features. Overall, LiveHelpNow is a popular choice for businesses seeking a reliable and user-friendly live chat and help desk solution. |
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Starter Free Unlimited $79.00 $79.00 per month Enterprise Custom |
Chat and SMS $21.00 $21.00 per month FAQ / Self-Service $21.00 $21.00 per month Support Ticket $21.00 $21.00 per month Call Management $9.00 $9.00 per month |
View Detailed Pricing
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View Detailed Pricing
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4.4 Based on 27 Ratings
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4.6 Based on 265 Ratings |
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Screenshots |
+ 1 More
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Not Available |
Videos | Not Available |
+ 3 More
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Company Details | Located in: Washington, DC 20003 | Located in: Willow Grove, Pennsylvania |
Contact Details |
+1 (202) 445-3937 https://www.qonvo.com/ |
+1 877-548-3001 https://www.livehelpnow.net/ |
Social Media Handles |
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