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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Lightspeed eCom logo
Ecommerce Software

4.1 300 user ratings

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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

commercetools logo
Ecommerce Software

4.9 10 user ratings

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Overview

Description Lightspeed is an ecommerce platform that helps independent companies bring towns and communities to life. They're more than a high-tech cash register. Customers may use it to easily construct, manage, and expand their retail, restaurant, or eCommerce business, as well as provide a world-class customer experience. Lightspeed eCom provides end-to-end inventory, customer management, sales, and analytics solutions across all channels, including in-store and online. It uses a ticket system to simplify returns and exchanges, as well as allowing customers to save their favourite things to a wishlist for later purchase. You can quickly import merchandise from your physical stores into your eCom shop with a single click, giving customers real-time updates on stock levels. You can also sell stock from all of your locations online and have Lightspeed notify you when you need to transfer stock to meet online orders. It allows you to make large modifications to your product data quickly and easily using spreadsheet imports and exports. Furthermore, it allows your customers to book your services online. Your webstore makes it simple for them to schedule appointments. It has automatic confirmation and reminder emails. Read more Using Commercetools Modern Commerce Solution, create a highly functional, visually appealing consumer experience that is on brand. We empower the way you operate with game-changing features and capabilities, unlike legacy providers, so you can focus on providing the best client experience possible. Commercetools is the top platform for next-generation B2C and B2B commerce around the world. Commercetools invented a headless, API-first, multi-tenant SaaS commerce platform that is cloud-native and employs flexible microservices to free the market from old suites. Customers can provide the greatest commerce experiences across every touchpoint on a wide scale using current development building blocks in a genuine cloud platform supplied by commercetools.Commercetools is headquartered in Germany and has offices around the United States, Europe, and Asia Pacific. Since 2010, DAX and Fortune 500 firms have used commercetools software in a variety of industries, from retail to manufacturing, and from telecoms to fashion. Commercetools software has been used by Fortune 500 organizations across industries, from retail to manufacturing, and from telecoms to fashion, since its launch in 2006. Read more
Pricing Options
  • Free Trial Available
  • Starts at $69.0.
  • Free Trial Available
  • commercetools Offers Custom plan.
SW Score & Breakdown

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    94%
  • Reviews
    75%
  • Momentum
    60%
  • Popularity
    72%

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    72%
  • Reviews
    71%
  • Momentum
    60%
  • Popularity
    67%
SaaSworthy Awards # 8 Most Popular
Not Available

Features

Total Features
11 Features
4 Features
Common Features for All
    Catalog Management Helps managing and monitoring business product or service catalog
    Channel Management It is the process that assists businesses to develop various marketing strategies and techniques in order to reach out to the potential customer base as much as possible.
    Customer Accounts Facilitates maintaining and monitoring accounts of customers and records critical data concerning them
    Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences
    Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
    Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company
    Multi-store Management Provides technological help in electronically manage multiple stores using just a single platform
    Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way
    Promotions Management Supports and assists in handling several promotional or marketing activities of a company online
    Returns Management Helps with the supply chain management including returns, gatekeeping, reverse logistics, etc.
    SEO Management Allows to optimize the website to support easy indexing by search engines
    Shopping Cart Helps to select a product or service displayed on the website, order it and eventually helps with the purchasing process
  • + 8 More - Show Less
    • Catalog Management Helps managing and monitoring business product or service catalog
      Channel Management It is the process that assists businesses to develop various marketing strategies and techniques in order to reach out to the potential customer base as much as possible.
      Customer Accounts Facilitates maintaining and monitoring accounts of customers and records critical data concerning them
      Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company
      Multi-store Management Provides technological help in electronically manage multiple stores using just a single platform
      Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way
      Promotions Management Supports and assists in handling several promotional or marketing activities of a company online
      Returns Management Helps with the supply chain management including returns, gatekeeping, reverse logistics, etc.
      SEO Management Allows to optimize the website to support easy indexing by search engines
      Shopping Cart Helps to select a product or service displayed on the website, order it and eventually helps with the purchasing process
  • + 1 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • Online
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.1/5 300 user ratings
    4.9/5 10 user ratings
    Rating Distribution
    • Excellent

      68.3%
    • Very Good

      9%
    • Average

      1%
    • Poor

      4.7%
    • Terrible

      17%
    • Excellent

      90%
    • Very Good

      10%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
    Review Summary

    Overall, users praise Lightspeed's ease of use, comprehensive features, and strong customer support. They appreciate the intuitive interface, customizable features, and integration options. Many users find Lightspeed reliable and efficient, enabling them to manage their businesses effectively. However, some users have concerns about the cost and occasional technical issues. Additionally, some users suggest improvements to reporting and analytics capabilities. Overall, users generally have a positive experience with Lightspeed, highlighting its user-friendly design, feature-rich platform, and supportive customer service.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $69.0.
    • Free Trial Available
    • commercetools Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Basic $69.00 $79.00 per month

    Starter $99.00 $119.00 per month

    Standard $119.00 $139.00 per month

    Advanced $169.00 $189.00 per month

    Pro $229.00 $259.00 per month

    commercetools plans Custom

     
    View Detailed Pricing
    View Detailed Pricing

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    Screenshots & Videos

    Screenshots Reporting Analytics Not Available
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    Vendor information

    Company Details Located in: Montreal, Canada Founded in: 2005 Located in: Berlin, Germany
    Contact Details

    +1 866-932-1801

    https://www.lightspeedhq.com/ecommerce/

    Not available

    https://commercetools.com/commerce-platform

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