Salesforce B2C Commerce Pricing, Reviews and Features (April 2024)

About Salesforce B2C Commerce

Salesforce B2C Commerce is a popular customer relationship management (CRM) platform. It unites the basic and fundamental pillars of a business, some of them being marketing, IT and service teams from anywhere with a specialised platform that connects all Salesforce products together. Customer 360 enables clients to focus on what the customers exactly require, while it simultaneously keeps the focus of the employees on developing and stabilising the business. Digital marketing with relevant empathy is one of the most important aspects for strengthening a company’s ground in the industry. Salesforce B2C Commerce focuses especially on sales and its experts are dedicated to letting their clients implement strategies for improving the same with smart selling. It also enables the rapid launching of personalised e-commerce businesses based on the common interests of individual customers. Thus, Salesforce B2C Commerce is not just a software providing unparalleled CRM services, but a bustling community of over 5 million innovators, community shapers and disrupters who by the company, have been categorised as Trailblazers. TrailHead, a learning hub offers free and innovative courses to empower the workforce with essential skills alike.

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Pricing

Free Trial Not Available
Salesforce B2C Commerce Offers Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%
Reviews

71%
Momentum

63%
Popularity

64%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

24/7 (Live rep)

Salesforce B2C Commerce Features

Show Feature Explanation

Show Missing Features

Ecommerce Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%

Shopping Cart

Helps to select a product or service displayed on the website, order it and eventually helps with the purchasing process

Promotions Management

Supports and assists in handling several promotional or marketing activities of a company online

Product Configurator

Helps to configure or to design products almost exactly the way a specific customer wishes it to be

Order Management

Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way

Multi-store Management

Provides technological help in electronically manage multiple stores using just a single platform

Loyalty Program

Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company

Customer Accounts

Facilitates maintaining and monitoring accounts of customers and records critical data concerning them

Catalog Management

Helps managing and monitoring business product or service catalog

Email Marketing

Helps to do email marketing and customizes emails to make a good impression to audiences

Returns Management

Helps with the supply chain management including returns, gatekeeping, reverse logistics, etc.

Inventory Management

Helps in recording inventory to optimize and fulfill the requirement.

Channel Management

It is the process that assists businesses to develop various marketing strategies and techniques in order to reach out to the potential customer base as much as possible.

SEO Management

Allows to optimize the website to support easy indexing by search engines

Salesforce B2C Commerce Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Starter Custom

Features

Site: 1 site
Price Book: 2 price books
On-Demand Sandbox: 750K Credits
Powerful Commerce Platform
Mobile Commerce
Full-Featured Reference Application That Includes Cart and Checkout
Certified Integrations
Merchandising and Marketing Tools
Native Targeting and A/B Testing
Product, Pricing, and Catalog Management
Campaigns and Content Management
Site Search and Guided Navigation
Search Engine Optimization
Global Scalability, Security, and Performance
Multisite Management and Localization
Internationalization
AI-Powered Experiences
AI-Powered Business Tools

Growth Custom

Features

Site: 5 site
Price Book: 10 price books
On-Demand Sandbox: 1.2M Credits
Includes features of Starter plan

Plus Custom

Features

Site: Unlimited
Price Book: Unlimited
On-Demand Sandbox: 2.0M Credits
Includes features of Growth plan

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Disclaimer: The pricing details were last updated on 04/11/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Salesforce B2C Commerce Pricing.