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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Zendesk Support Suite |
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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Confetti |
| Description | Lattice is a cloud-based performance management solution that incorporates employee management with consistent performance management into a people management forum that offers top solutions to structure engaging and high-performing teams. They authorize the HR team to conclude more strategic data-driven decisions and create winning cultures. For an organization that desires a modern management solution, then lattice is the best option. It has useful features that enable users to configure tasks for individual employees and keep track of those tasks until they are completed. Moreover, through their productivity graphs, the team can view all tasks in progress. A lattice is an excellent software for HR professionals across various organizations. Enterprise-level and business corporations can customize this solution according to their requirements. It comprises functionalities like performance review and goal management that can be accessed remotely through any mobile device. Lattice is a highly recommended software through which users can keep their goals on track and keep upgrading their goals for the future. The lattice software offers seamless integration for the users with the pricing per user per month feature. Read more | Gallup Access software is a platform used to validate employee surveys on company culture and employee engagement. The software offers 200 Gallup-validated survey questions to organizational performance with benchmarks to identify areas of strengths and weaknesses. Generate reports via dashboard with action steps and conversation ideas based on survey results. It supports Mobile Android and iOS. HR Managers, Small and Medium companies make use of the software. Read more | Zendesk Support is a customer support solution that centralizes all customer queries and interactions in one place. Customer support agents can access all customer data in a single interface so they have the complete history of any interactions, and can provide a more personalized and complete resolution to the issue. Zendesk Support can bring together support data and interactions from multiple channels, and also allows customers to submit support requests through the channel of their choice. The agent support tools allow customer queries to be submitted directly to the right agent with the right skills and knowledge to answer the request. Customer support agents can also collaborate with other teams to get the necessary information to best resolve issues. Zendesk Supports helps improve support agents’ response time by guiding them directly from one ticket to the next, which also avoids them cherry picking certain ticket types. Read more | Confetti makes it easy to discover and book hundreds of live-hosted team-building experiences designed to enhance the company culture. The growing catalog features exclusive, exciting experiences tailored to the season and meet the team’s needs. We’ve revolutionized corporate event planning with a simple process to plan, book, and pay instantly. The expert event coordinators ensure a smooth, seamless experience for users and a memorable time for team members. From detailed event briefings to customized invites, Confetti supports users every step of the way. The live hosts are not only experts in their fields but are also trained to create engaging experiences that bring everyone together—even the quietest team members. Whether planning a virtual event or an in-person experience, Confetti helps to build stronger teams and unforgettable memories. Let’s make planning fun and effortless! Read more |
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| SW Score & Breakdown |
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards |
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# 7 Fastest Growing # 12 Fastest Growing |
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| User Sentiments |
User Friendly Interface, Seamless Slack Integration, Effective Performance Review System, Efficient Goal Setting & Tracking System Limited Mobile App Functionality, Confusing Goal Setting Navigation, Lack of Robust Goal Customization, Inconsistent Calendar Sync |
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Extensive Integrations, Comprehensive Reporting Functionality, Easy to Use Interface, Helpful Knowledge Base Slow Support Response Times, Lack of Advanced Chat Features, Inflexible User Management, Confusing Navigation |
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| Review Summary |
Lattice is praised for its user-friendly interface, customizable features, and ability to streamline performance management processes. Reviewers highlight the platform's effectiveness in setting goals, tracking progress, and providing feedback. Lattice is also noted for its robust reporting capabilities, which enable businesses to gain valuable insights into employee performance. Additionally, the software's mobile app and integration options with other HR tools are seen as strengths. However, some users express concerns regarding pricing and occasional technical glitches. Overall, Lattice is considered a valuable tool for businesses seeking to improve performance management and employee engagement. |
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Zendesk Support is widely praised for its user-friendly interface, customizable features, and robust reporting capabilities. It is particularly lauded for its ability to streamline customer service processes, facilitate effective agent collaboration, and enhance customer satisfaction. However, some reviewers have expressed concerns about its pricing structure and the occasional occurrence of technical glitches. Additionally, some users have found the reporting functionality to be somewhat limited. |
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| Read All User Reviews | Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Performance $9.00 $9.00 per user / month Performance and Engagement $12.00 $12.00 per user / month Enterprise Custom |
Gallup Access Custom |
Support Team $19.00 $25.00 per user / month Suite Team $55.00 $69.00 per user / month Suite Professional $115.00 $149.00 per user / month Suite Enterprise $169.00 $219.00 per user / month Suite Team (Employee Service Suite) $55.00 $69.00 per user / month Suite Growth (Employee Service Suite) $89.00 $115.00 per user / month Suite Professional (Employee Service Suite) $115.00 $149.00 per user / month Suite Enterprise (Employee Service Suite) $169.00 $219.00 per user / month |
Pay As You Go Others Plus Others Pro Others Enterprise Custom Annual Event Planning Custom |
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| Company Details | Located in: San Francisco, CA - 94111 | Located in: Washington, D.C. | Located in: San Francisco, California - 94103 Founded in: 2007 | Located in: Boca Raton, Florida Founded in: 2017 |
| Contact Details |
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+1 415-418-7506 |
+1 917-310-3193 |
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