get-free-advice
Clara Icon MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
Get Started
/*
Loading...
*/
Ecwid logo

Ecwid

  Add to Compare

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Knowlarity logo
Call Center Software

4.3 24 user ratings

View Details

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

CallTools logo
Call Center Software

5 223 user ratings

View Details
Featured

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Consio logo
Visit Website

Overview

Description Knowlarity’s cloud-based solutions offer a secure, flexible, and automated platform that aids in digitizing a distributed workforce to run businesses across geographical boundaries. Deliver explicit customer experiences on multiple channels like Voice, Messaging, Video, and AI embedded tools for a refined & personalized engagement. Improve your marketing campaigns, sales support, CSATs, nurture quality leads while driving more ROI by reducing your churn with a seamless customer journey. Make your smartphone a mini contact center by saving extra expenses and be available to your customers after business hours while working remotely. Create a digital workforce for the future to sustain in the long run while. Business verticals from large enterprises to startups to SMBs can scale at ease while serving a streamlined customer experience. Read more CallTools is a futuristic call center management solution designed for small and large businesses around the world, such as BPOs, telephone marketers, contractors, sales and customer service centers. The software offers a host of options for its user’s business including modules like predictive dialing, preview dialing and more. Further, Calltools includes real-time review and call recording options, enabling managers to monitor the performance of individual agents and the entire business in an efficient manner. The detailed reports offered by the software enables call centers to monitor total calls, active campaigns, live calls, abandonment rates and more. It records detailed call lists including caller IDs, timestamp, duration, and voice recording. Organizations can mask individual calls, enable telemarketing-based auto dialer and use group DID matching services as well. The software offers active integrations with 750+ apps like Zoho, Salesforce, Hubspot, Base and more using Zapier. The business SMS messaging feature within Calltools enables lead nurturing processes in an efficient manner. Read more Consio is an AI-powered phone platform built for Shopify merchants that automates inbound and outbound customer conversations. It uses AI voice agents to handle customer support, recover abandoned carts, run sales campaigns, send SMS, and provide real-time revenue attribution—helping ecommerce businesses improve customer experience while increasing sales and operational efficiency. Read more
Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
SW Score & Breakdown

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    91%
  • Reviews
    60%
  • Momentum
    63%
  • Popularity
    66%

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    74%
  • Momentum
    65%
  • Popularity
    67%

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    80%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    60%
SaaSworthy Awards # 6 Fastest Growing # 5 Most Popular # 9 Most Popular # 9 Most Searched
Not Available

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • NA

Reviews & Ratings

User Rating
4.3/5 24 user ratings
5/5 223 user ratings
Not Available
Rating Distribution
  • Excellent

    58.3%
  • Very Good

    25%
  • Average

    8.3%
  • Poor

    4.2%
  • Terrible

    4.2%
  • Excellent

    98.7%
  • Very Good

    0%
  • Average

    0%
  • Poor

    0%
  • Terrible

    1.3%
Not Available
User Sentiments
    Not Available

    Excellent Customer Support, Ease of Use, Effective Sales Funnel Management, Reliable Web-Based Dialer

    Occasional System Downtime, Limited Reporting Functionality, Complex Lead Upload Process, Lack of Bulk Text Messaging

    Not Available
Review Summary
Not Available

CallTools is generally well-received by users, earning praise for its user-friendly interface, comprehensive features, and strong analytics capabilities. Reviewers noted its effectiveness in improving sales performance, with particular appreciation for its lead management, call tracking, and reporting functionality. However, some users expressed concerns regarding occasional technical glitches and limited customization options. Overall, CallTools is considered a reliable and efficient solution for businesses seeking to enhance their sales operations.

Not Available
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
Pricing Plans
Monthly Plans Annual Plans

Knowlarity Custom

CallTools Custom

 
View Detailed Pricing
View Detailed Pricing
Not Available

Have Questions? We can help!

Get personalized recommendations from our experts on call

Call Me

Trusted by more than 5 Million users across the globe.

Thank you for the enquiry. One of our software analysts will contact you soon.

Screenshots & Videos

Screenshots Charts Campaign screenshot
+ 7 More
24/7 coverage, zero missed calls
+ 1 More
Videos Video Thumbnail
+ 2 More
Video Thumbnail
+ 2 More
Not Available

Vendor information

Company Details Located in: Haryana, India Founded in: 2009 Located in: Irvine, California Founded in: 2015

Not available

Contact Details

Not available

https://www.knowlarity.com/

1-800-679-1637

https://calltools.com/

Not available

http://consio.ai/

Social Media Handles

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

icon

Buyers

Looking for the right SaaS

We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

icon

Makers

Want more customers?

Our experts will research about your product and list it on SaaSworthy for FREE.

Get Listed