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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Keatext logo
Text Mining Software

4.1 40 user ratings

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71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Keatext is an AI powered tool that collects customer feedback in order to audit customer satisfaction as well as to identify emerging trends. It provides ready-to-integrate solution that you can directly incorporate in your organization. It is a tailor-made software which does not require any customization. It has many API sets that is supported with code snippets and libraries using which, it easily integrates in your system. In addition, this software is fuelled by advanced natural language processing in order to handle unstructured customer feedbacks from any source. Moreover, it provides fine-grained analytics to understand your customer requirement. Read more Kapiche is an enhanced text analysis tool used to improve your customer satisfaction. It is an unbiased and transparent tool, which does not require any set up or built-in model to start working on it. The software comes with a Big picture view which helps you view your customers’ feedbacks and understand their opinions. With Kapiche, you can track the key metrics in your surveys. In addition, it offers sentiment analysis to identify the sentiment behind your customers’ feedback which helps you understand your customer better. Along with this, it provides segment analysis using which you can segment your customers and identify their concerns. Read more
Pricing Options
  • Free Trial Available
  • Starts at $100.0. Offers Custom plan.
  • Free Trial Available
  • Kapiche Offers Custom plan.
SW Score & Breakdown

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    85%
  • Momentum
    60%
  • Popularity
    83%

71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    81%
  • Reviews
    62%
  • Momentum
    60%
  • Popularity
    76%

Features

Total Features
8 Features
4 Features
Common Features for All
    Audience Analysis Allows to monitor customer feedbacks in real-time
    Built-in Library Gives instant access to past customer conversations that is stored in library
    Document Classification Classifies structured and unstructured document based on analysis
    Import-Export Option Allows import/export of data as PDF,PNG,HTML files
    Multi-language Support Available in multiple languages to support global customers
    Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations
    Segmentation Groups and segregates audiences based on defined criteria
    Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
  • + 5 More - Show Less
    • Audience Analysis Allows to monitor customer feedbacks in real-time
      Built-in Library Gives instant access to past customer conversations that is stored in library
      Document Classification Classifies structured and unstructured document based on analysis
      Import-Export Option Allows import/export of data as PDF,PNG,HTML files
      Multi-language Support Available in multiple languages to support global customers
      Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations
      Segmentation Groups and segregates audiences based on defined criteria
      Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
  • + 1 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.1/5 40 user ratings
    Not Available
    Ratings Distribution
    • Excellent

      22.5%
    • Very Good

      60%
    • Average

      17.5%
    • Poor

      0%
    • Terrible

      0%
    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $100.0. Offers Custom plan.
    • Free Trial Available
    • Kapiche Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Basic $499.00 $499.00 per month

    Pro $899.00 $899.00 per month

    Enterprise Custom

    Custom dashboards $100.00 $100.00 per month

    Data connectors $140.00 $140.00 per month

    Data acquisition $250.00 $250.00 per month

    Kapiche Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots screenshots
    + 4 More
    Segment Analysis Screenshot
    + 5 More
    Videos Video Thumbnail Video Thumbnail

    Vendor information

    Company Details Located in: Québec, Canada Located in: Fortitude Valley, QLD - 4006
    Contact Details

    Not available

    https://www.keatext.ai/

    Not available

    https://kapiche.com/

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