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NinjaOne (NinjaRMM) |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
SuperOps RMM |
| Description | Kaseya BMS helps to run a business efficiently at a fraction of the current cost. With this software, businesses can easily create, manage and resolve all the service requests and tickets alike. Also, Kaseya BMS helps organisations to reduce the number of service tickets generated and resolve IT incidents faster. By using the services of this platform, business heads can spend less time on billing and tracking mundane tasks. Kaseya BMS also allows a company’s technicians to work effortlessly across several tools. Further, the platform enables users to access the right information when and where they need it. With Kaseya Business Management software companies can manage their IT projects and derive real-time status reports while improving forecasting through comprehensive project management. Also, it plays an important role in maintaining better relations between companies and customers or prospects. This simple-to-use system helps customers and prospects to keep a track of current accounts, communications as well as new possibilities. Kaseya BMS also helps organisations with billing & finance, business intelligence & reporting. Read more | Pulseway is an RMM software, built to help MSPs and IT teams reduce down-time and set new standards for efficiency through automation. The full-featured mobile app allows IT Technicians to learn about issues and remediate them, even when they are out servicing other customers. Introduce efficiencies immediately by automating your workload so you can move from reactive to proactive working. This frees up time to deliver higher-value services to your customers, smash your SLAs and take on new customers without impacting existing ones. Read more | SuperOps RMM is the perfect monitoring tool for IT environments, empowering professionals to stay in-the-know and take control of their client’s assets. With the automatic scanning feature provided by the discovery agent, users can easily monitor inventory across clients. This includes tracking custom fields to ensure all asset details, history, files, documents, and associated tickets are up-to-date. Designed to facilitate collaboration and automation, SuperOps RMM allows users to create customized tasks with real-time alerts and notifications on incidents. With spammable workflows, users can save time while still ensuring their clients’ assets are secure and up-to-date. Whether its a small or medium-scale business, SuperOps RMM is the perfect fit for monitoring IT environment and helping to ensure optimal results. Enjoy the convenience of easy tracking and collaboration, as well as the peace-of-mind that comes with real-time alerts and secure asset management. Make the most of IT environment with SuperOps RMM. Read more |
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| SW Score & Breakdown |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| User Sentiments |
Comprehensive Ticketing System, Intuitive User Interface, Customizable Reporting, Seamless Integrations with other Kaseya Products Complex Workflow Configuration, Occasional Performance Issues, Limited Invoice Customization, Inadequate Training Resources |
Ease of Use, Reliable Remote Access, Comprehensive Monitoring Capabilities, Excellent Mobile Application Limited Third-Party Integrations, Occasional Connectivity Issues, Limited Cross-Platform Support, Slow Customer Support Response |
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| Review Summary |
Overall, users find the software easy to use and appreciate its comprehensive features. They praise its ability to streamline business processes, automate tasks, and improve efficiency. However, some users express concerns about the complexity of certain features and occasional glitches. Additionally, a few users mention that customer support could be more responsive. |
Pulseway is a remote monitoring and management (RMM) tool praised for its user-friendliness and ease of use, particularly for small to medium businesses (SMBs). Users appreciate its intuitive interface, powerful mobile app, and ability to automate tasks and push updates. A frequent highlight is Pulseway's cost-effectiveness compared to competitors. However, some users note limitations in cross-platform support, particularly for Mac and Linux systems. Additionally, concerns about slow support response times and occasionally pushy sales tactics have been raised. Overall, Pulseway is a solid choice for SMBs seeking a streamlined RMM solution with a focus on Windows systems, but potential users should be aware of these limitations. |
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Kaseya BMS Custom |
Pulseway $19.00 $27.00 per month |
Standard $79.00 $89.00 per user / month Pro $99.00 $119.00 per user / month Super $129.00 $149.00 per user / month |
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| Company Details | Located in: New York, NY | Located in: Dublin, Ireland Founded in: 2011 | Located in: Claymont, Delaware Founded in: 2020 |
| Contact Details |
+1 877-926-0001 |
+1 866 822 6566 |
+1 628-270-9924 |
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