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96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Jobber logo
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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Aircall

Contact Center Operations Software

4.3 2,347 user ratings

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Overview

Description Jobber is a smart and effective business management tool that helps businesses organize all operations. Be it taking client appointments, staff task allocation, raising invoices to customers or collecting payments - Jobber is designed to capture the overall business lifecycle effectively. Jobber has been created, keeping in mind the needs of small home service providers who seek end-to-end operations under one platform. Jobber gives business an ease of accessibility with all tasks accessible remotely. The inbuilt CRM of this tool manages all tasks concerning clients at core, such as scheduling appointments, raising invoices, and sending communications and reminders for appointments or payments. Its standard and customizable screens help manage customers effectively, leaving a good impression. This tool's analytics system consists of more than 20 standard report templates that help businesses monitor and track their performance. Jobbers can be installed and used for across industries like Cleaning, Plumbing, Laundry, Salon, Landscaping, Pest control, and many more. Read more Get your time back, land more jobs, and create a customer service experience your clients will love. Create beautifully outlined project proposals with your company logo & brand. DripJobs helps automate your workflow by sending personalized, timed messages to your customers automatically. DripJobs has two built-in Drag & Drop Calendars to make it easy for you to separate your jobs & appointments. Read more Aircall Call Centre software is a top-ranking call center software because it seamlessly integrates features with the most popular help desk tools. This tool offers customer relationship management, live chat, and eCommerce software to predict customer requirements on every call, helping businesses enhance their efficiency. Aircall is a useful cloud-based phone calling system and a call center solution to handle modern-day businesses effectively. It is a voice platform that ensures seamless service with productivity and helpdesk tools. Aircall is a great platform that helps businesses to run smoothly by supporting their sales team. It offers efficient and clear communication with the customers through deep insights and real-time analytics. And through its industry-leading call center features, customer relationships are enhanced. It assists businesses in making the phone calling process easy, accessible and transparent for the users. Businesses that use Aircall can receive advanced analytics and track the performance of their team’s and agent’s productivity. Moreover, they can check the team activity promptly on the live feed with an existing help desk and CRM feature that strengthens the understanding process. It is a flexible voice solution for businesses with custom, professional, and essentials pricing strategies. Read more
Pricing Options
  • Free Trial Available
  • Starts at $25.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $97.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $30.0. Offers Custom plan.
SW Score & Breakdown

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    93%

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    76%
  • Reviews
    60%
  • Momentum
    68%
  • Popularity
    66%

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    77%
  • Momentum
    63%
  • Popularity
    70%
SaaSworthy Awards # 2 Most Worthy # 2 Fastest Growing
Not Available
# 3 Fastest Growing # 8 Most Popular

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • NA
  • NA
  • Available

Reviews & Ratings

User Rating
4.6/5 573 user ratings
4/5 2 user ratings
4.3/5 2,347 user ratings
Rating Distribution
  • Excellent

    73.5%
  • Very Good

    18.8%
  • Average

    4.4%
  • Poor

    2.1%
  • Terrible

    1.2%
  • Excellent

    50%
  • Very Good

    0%
  • Average

    50%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    69.3%
  • Very Good

    14.6%
  • Average

    2.7%
  • Poor

    1.6%
  • Terrible

    11.8%
User Sentiments

    User Friendly Interface, Excellent Customer Support, Automated Features, Efficient Scheduling System

    Mobile App Functionality, Limited Reporting Features, Occasional System Glitches, Lack of Bulk Invoicing

    Not Available

    User-Friendly Interface, Extensive Integrations, Reliable Call Recording, Mobile App Accessibility

    Inconsistent Call Quality, Mobile App Bugs, Limited SMS/MMS Functionality, Inflexible Billing Policies

Review Summary

Jobber's user reviews highlight its user-friendly interface, mobile app, and efficient scheduling features. Many users appreciate its ease of use, even for those new to field service management software. The mobile app is praised for its convenience and functionality, allowing users to manage their business on the go. Jobber's scheduling capabilities are also well-received, with users commending its flexibility and ability to streamline their workflow. However, some users have expressed concerns about the software's reporting capabilities and the occasional occurrence of glitches and bugs. Additionally, a few users have mentioned that the pricing may not be suitable for smaller businesses.

Not Available

Aircall users appreciate its user-friendly interface, ease of use, and call quality. They also value its features such as call recording, call analytics, and integrations with other business tools. However, some users have reported occasional technical issues and a lack of advanced features. Overall, Aircall is a reliable and user-friendly cloud-based phone system that offers a wide range of features for businesses of all sizes.

Pros & Cons
  • User-friendly interface and mobile app
  • Efficient scheduling features
  • Customizable screens for effective customer management
  • Inbuilt CRM for managing client-related tasks
  • Analytics system with over 20 standard report templates
  • Concerns about reporting capabilities
  • Occasional glitches and bugs
  • Pricing may not be suitable for smaller businesses
Not Available
Not Available
  Read All User Reviews Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $25.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $97.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $30.0. Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Core (For Individuals) $25.00 $30.00 per user / month

Connect (For Individuals) $75.00 $90.00 per user / month

Grow (For Individuals) $126.00 $150.00 per user / month

Connect (For Teams) $109.00 $127.00 per month

Grow (For Teams) $210.00 $262.00 per month

Plus (For Teams) $378.00 $450.00 per month

Custom Custom

Pro $97.00 $97.00 per month

Advanced $147.00 $147.00 per month

Franchise Custom

Essentials $30.00 $30.00 per user / month

Professional $50.00 $50.00 per user / month

Custom Custom

 
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Vendor information

Company Details Located in: Alberta, Canada - T5J 3N9 Founded in: 2011

Not available

Located in: New York, New York Founded in: 2014
Contact Details

+1 888-721-1115

https://www.getjobber.com/

Not available

https://www.dripjobs.com/

+1 888-240-6923

https://aircall.io/

Social Media Handles

FAQs

What are the key features of Jobber?

Jobber offers features like client management, scheduling, invoicing, payments, and reporting, designed to streamline operations for small home service providers.

What industries can use Jobber?

Jobber is suitable for various industries, including cleaning, plumbing, laundry, salon, landscaping, and pest control.

What are the alternative products to Jobber?

Some alternatives to Jobber include Smart Service, ServiceTitan, Service CRM, Workiz, and SmartServ.

What are the key features of DripJobs?

DripJobs offers features like project management, automated messaging, and scheduling, designed to help contractors streamline their workflow and improve customer service.

What are the alternative products to DripJobs?

Some alternatives to DripJobs include edge CRM, Jobber, Teamleader, Team365, and Hubba.

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