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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Jira is an advanced project management solution helpful for agile teams. It helps developers plan, track and release authentic softwares in real-time. Detailed reports offered by the particular enables teams to improve their performance in an efficient manner. Inbuilt personalised Scrum boards let teams stay focused and deliver incremental and iterative value seamlessly. Users are also allowed to monitor repositories with code in Jira, gain end-to-end visibility and generate automation rules of their own. The software assures active integration with platforms like Confluence, Trello, Bitbucket, Zoom, Microsoft, Slack etc. Further, data stored within the particular is absolutely secure, protected by enterprise-grade solutions like automatic user provisioning, SAML SSO, 2-step verification and more. Jira turns out to be more than an issue or a bug tracker by hosting a variety of functionalities like custom filters, rich APIs, integration facilities for developer tools, customisable workflows and more. Users can personalise Jira as per their own needs by incorporating more than 3000 apps within it. Read more | Request Tracker receives and manages all email sent to your key email addresses: support, sales, helpdesk, security. Staff can manage ticket replies via email or by using RT’s full web interface. RT 5 brings a new modern, responsive layout with all of the power and familiar features of RT. For developers familiar with Bootstrap, it means it will now be much easier to customize RT's UI or even create your own new themes using the Bootstrap toolkit as a base. Read more |
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| SW Score & Breakdown |
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
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Jira is a project management software praised for its versatility and customization options. Users highlight its user-friendly interface, powerful features for issue tracking and project planning, seamless integrations, and excellent customer support. Commendations for its agile methodology support, reporting capabilities, and mobile app functionality are also notable. However, concerns regarding pricing, occasional glitches, and a learning curve for new users have been raised. Overall, Jira is a comprehensive and widely-used project management tool valued for its flexibility, customization, and robust features. |
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Free (Cloud) Free Standard (Cloud) $70.83 $81.50 per month Premium (Cloud) $133.33 $160.00 per month Enterprise (Cloud) Custom Data Center $42,000.00 $42,000.00 per year |
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HelpDesk
4.5 Based on 64 Ratings |
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| Company Details | Located in: Sydney, Australia Founded in: 2002 | Located in: Boston, Massachusetts |
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+61 2 9262 1443 https://www.atlassian.com/software/jira |
Not available https://bestpractical.com/request-tracker |
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