IBM Cloud Pak for Watson AIOps vs Incident.io Comparison

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

IBM Cloud Pak for Watson AIOps

Incident Management Software

4.6 25 user ratings

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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Incident.io

Incident Management Software

4.9 126 user ratings

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Overview

Description

IBM Cloud Pak for Watson AIOps is an AIOps platform and IT operations management solution that lets IT operators place AI at the core of their ITOps toolchain. It provides key features like Event Grouping, Natural Language Processing, Seamless Integration and much more. Read more

Incident.io is a Slack-powered incident management platform. We help high-growth companies declare, collaborate, communicate around and learn from events that disturb their normal course of business - from critical infrastructure being down, to data breaches and security incidents. Read more

Pricing Options

Free Trial Not Available
IBM Cloud Pak for Watson AIOps Offers Custom plan.

Free Trial Not Available
Starts at $16.0. Offers Custom plan.

SW Score & Breakdown

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

85%
Reviews

60%
Momentum

60%
Popularity

64%

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

81%
Reviews

60%
Momentum

67%
Popularity

80%

Features

Total Features	6 Features	5 Features
Common Features for All	Disaster Recovery Helps to resume the IT infrastructure quickly after a disruption Enriched Notifications Stakeholders receive rich and relevant notifications gathered from multiple channels. Incident Prioritization Sets priority levels by considering the severity and impact of incidents Incident Reporting Helps in recording details of any unusual event that might occur at a project or job Real-time Dashboard Provides easy visualization of the latest data Root-cause Diagnosis Conducts a Root-cause analysis to counter the gaps Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting. Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved + 3 More - Show Less	Disaster Recovery Helps to resume the IT infrastructure quickly after a disruption Enriched Notifications Stakeholders receive rich and relevant notifications gathered from multiple channels. Incident Prioritization Sets priority levels by considering the severity and impact of incidents Incident Reporting Helps in recording details of any unusual event that might occur at a project or job Real-time Dashboard Provides easy visualization of the latest data Root-cause Diagnosis Conducts a Root-cause analysis to counter the gaps Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting. Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved + 2 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	Online	Online

Reviews & Ratings

User Rating	4.6/5 25 user ratings	4.9/5 126 user ratings
Rating Distribution	Excellent 60% Very Good 40% Average 0% Poor 0% Terrible 0%	Excellent 91.3% Very Good 8.7% Average 0% Poor 0% Terrible 0%
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Pricing

Pricing Options	Free Trial Not Available IBM Cloud Pak for Watson AIOps Offers Custom plan.	Free Trial Not Available Starts at $16.0. Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	IBM Cloud Pak for Watson AIOps Custom	Starter $16.00 $19.00 per user / month Pro $23.00 $28.00 per user / month Enterprise Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

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	View All IBM Cloud Pak for Watson AIOps Alternatives	View All Incident.io Alternatives