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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Hiver logo
Collaboration Software

4.7 60 user ratings

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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Samesurf logo
Collaboration Software

4.8 2 user ratings

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Overview

Description Hiver is an email collaboration that lets them manage their shared inboxes using their Gmail accounts. If they use shared inboxes within their company such as support, help desk, or sales teams then they can access, delegate, and track emails sent and received from these accounts from within Gmail. Hiver keeps the same structure as your previous team inboxes but lets them manage them from one place, which helps improve efficiency and boost collaboration, both within teams and across your company as a whole. Hiver also allows you to assign owners to email, as well as add and track the status of each email. It provides a general overview of your team’s workflow and activities and lets you track which team member is working on which emails. Hiver’s insights into performance allow them to find areas in which they can improve. Read more Samesurf is an all-in-one platform that enables its users to collaborate with their team visually. The software allows its users to co-browse online content without any installs, and one can co-browse from any browser or device. Users can share their screens to collaborate on desktop apps and offline content. One can take turns while navigating through any form of content by requesting and passing leader controls to someone else through the software. Samesurf enables its users to share links and provide instant reactions to the contents shared through text messages. The users can upload presentations, documents, and videos to the Samesurf cloud and share it with other users in real-time. The software enables its users to view perfectly synced Youtube videos with HD quality sound and pristine graphical fidelity. One can also make unlimited conference calls with up to one thousand participants through computers and international or local phones. Users can record sessions such as video, audio, and screen elements while also sharing the recordings with others through a single link. Read more
Pricing Options
  • Free Trial Available
  • Free Trial Available
  • Starts at $10.0. Offers Custom plan.
SW Score & Breakdown

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    84%
  • Reviews
    84%
  • Momentum
    63%
  • Popularity
    81%

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%
  • Reviews
    73%
  • Momentum
    60%
  • Popularity
    73%

Features

Total Features
7 Features
10 Features
Common Features for All
    Audio Video Conferencing Helps in conducting audio and or video conferencing to allow better discussion and exchange of ideas
    Brainstorming Allows team members and others coming together to encourage new idea/solution generation within a group
    Chat (Messaging) Allows users to collaborate better by exchanging views and collect information through chatting or texting
    Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.
    Content Management Helps you to create and customize your contents to make user and SEO friendly
    Cooperative Writing Allows multiple people work on creating or editing a document
    Discussion Boards Provides a virtual discussion site where team members can interact through posted messages or by leaving comments
    Document Management Ability to store and manage various information and documents in electronic format.
    Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.
    Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.
  • + 4 More - Show Less
    • Audio Video Conferencing Helps in conducting audio and or video conferencing to allow better discussion and exchange of ideas
      Brainstorming Allows team members and others coming together to encourage new idea/solution generation within a group
      Chat (Messaging) Allows users to collaborate better by exchanging views and collect information through chatting or texting
      Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.
      Content Management Helps you to create and customize your contents to make user and SEO friendly
      Cooperative Writing Allows multiple people work on creating or editing a document
      Discussion Boards Provides a virtual discussion site where team members can interact through posted messages or by leaving comments
      Document Management Ability to store and manage various information and documents in electronic format.
      Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.
      Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.
  • + 7 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Online
    • 24/7 (Live rep)
    • Online
    API Support
    • NA
    • Available

    Reviews & Ratings

    User Rating
    4.7/5 60 user ratings
    4.8/5 2 user ratings
    Ratings Distribution
    • Excellent

      76.6%
    • Very Good

      19.8%
    • Average

      1.8%
    • Poor

      0.9%
    • Terrible

      1%
    • Excellent

      84.6%
    • Very Good

      7.7%
    • Average

      7.7%
    • Poor

      0%
    • Terrible

      0%
    Review Summary

    Reviewers commend Hiver for its user-friendly interface, seamless integration with Gmail, and robust collaboration features. They appreciate the ability to assign emails, track their progress, and collaborate with teammates efficiently. Hiver's automation capabilities, such as automated follow-ups and canned responses, are also highly praised for streamlining workflows and saving time. Additionally, reviewers highlight the excellent customer support provided by Hiver, with prompt and helpful responses to queries. While some users mention occasional bugs and glitches, they generally agree that Hiver is a reliable and valuable tool for managing and collaborating on emails.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Free Trial Available
    • Starts at $10.0. Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Lite Others

    Pro Others

    Enterprise Others

    Basic $10.00 $10.00 per user / month

    Premium $20.00 $20.00 per user / month

    Pro $30.00 $30.00 per user / month

    Enterprise Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Alternatives

     

    Screenshots & Videos

    Videos Video Thumbnail
    + 1 More
    + 3 More

    Vendor information

    Company Details Located in: San Jose, California Founded in: 2011 Located in: Beverly Hills, CA Founded in: 2009
    Contact Details

    Not available

    https://hiverhq.com/

    +1 800-213-7263

    https://www.samesurf.com/

    Social Media Handles

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