HappyFox Chat vs Re:amaze Comparison

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

HappyFox Chat

Live Chat Software

4.6 136 user ratings

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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Re:amaze

Live Chat Software

4.7 145 user ratings

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Overview

Description	HappyFoxChat helps triggering up customer conversation with multiple attractive features. Real-time chatting with website visitors helps one tackle customer complaints more directly and tactfully. It offers live chat integration for helping you to automatically synchronizing and collecting customer data from multiple business apps within your chat interface. You can install it on multiple devices and system, like Android, Mac, Window etc. HappyFoxChat contains a myriad of live chat features like geo targeting, knowledge database, agent scheduling, offline form, persistent chat, shortcut-messages, routing, white label branding, proactive invitations, visitor targeting etc. Read more	The single most effective way for attracting new customers and keeping existing customers happy is to talk to them. Their mission is to bring customer relationship management back to its roots for small businesses. Reamaze is about having more meaningful and effective conversations with your customers as human beings. They believe this should be simple, intuitive, and most importantly, rewarding for small businesses. Part customer support helpdesk and part contact management, Reamaze offers an intimate way for you to have conversations with your customers wherever they may be and keep track of who they are. Read more
Pricing Options	Free Trial Available Starts at $29.0.	Free Trial Available Starts at $29.0. Offers Custom plan.
SW Score & Breakdown	88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 92% Reviews 83% Momentum 62% Popularity 80%	80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 71% Reviews 73% Momentum 66% Popularity 79%
SaaSworthy Awards	# 20 Highly Rated	Not Available

Features

Total Features	7 Features	3 Features
Common Features for All	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Video Chat Make conversations more personal with video calling between your agents and your visitors Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 4 More - Show Less	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Video Chat Make conversations more personal with video calling between your agents and your visitors Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Technical Details

Organization Types Supported	Medium Business Small Business	Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	24/7 (Live rep) Online	24/7 (Live rep) Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.6/5 136 user ratings	4.7/5 145 user ratings
Rating Distribution	Excellent 68.4% Very Good 27.2% Average 1.5% Poor 0.7% Terrible 2.2%	Excellent 79.3% Very Good 15.2% Average 2.8% Poor 1.4% Terrible 1.4%
User Sentiments	Ease of Use, Extensive Integrations, Real-time visitor interaction, Canned Responses Limited Customization, Mobile App Issues, Reporting limitations, Lack of advanced notification options
Review Summary	Overall, customer reviews indicate high satisfaction with HappyFox Chat's ease of use, functionality, and effectiveness in improving customer support. Many users praise its user-friendly interface, customizable features, and real-time analytics for efficient team collaboration and tracking performance. Additionally, reviewers appreciate the prompt and helpful customer support provided by the HappyFox team.	Users appreciate Reamaze's user-friendly interface, saying it's well-designed and easy to navigate. They also praise its customer support, describing it as responsive, helpful, and knowledgeable. Additionally, many users highlight Reamaze's automation capabilities, commending its ability to streamline workflows and save time. However, some users have expressed concerns regarding the limited customization options and the occasional occurrence of technical glitches. Overall, Reamaze is generally well-received by users, with many finding it to be a valuable tool for managing customer interactions.
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Pricing

Pricing Options	Free Trial Available Starts at $29.0.	Free Trial Available Starts at $29.0. Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Starter $29.00 $29.00 per month Growth $49.00 $49.00 per month Scale $149.00 $149.00 per user / month Scale Plus $299.00 $299.00 per month	BASIC $29.00 $29.00 per user / month PRO $49.00 $49.00 per user / month Starter $59.00 $59.00 per month PLUS $69.00 $69.00 per user / month Enterprise Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	LiveChat 4.6 Based on 2594 Ratings HappyFox Chat Vs LiveChat ChatFlow247 5 Based on 1 Ratings HappyFox Chat Vs ChatFlow247 Smartchat HappyFox Chat Vs Smartchat Freshchat 4.5 Based on 826 Ratings HappyFox Chat Vs Freshchat LiveEngage 3.9 Based on 435 Ratings HappyFox Chat Vs LiveEngage	Reamaze 4.8 Based on 210 Ratings Let's Connect Re:amaze Vs Let's Connect REVE Chat 4.3 Based on 50 Ratings Re:amaze Vs REVE Chat Freshchat 4.5 Based on 826 Ratings Re:amaze Vs Freshchat LiveEngage 3.9 Based on 435 Ratings Re:amaze Vs LiveEngage
	View All HappyFox Chat Alternatives	View All Re:amaze Alternatives