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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | mHelpDesk is a comprehensive field service management software that enables businesses to speed up their repetitive, slow and manual processes. The software’s automation capabilities regarding customer contact, appointment scheduling, bill generation and invoice structuring makes business processes a lot easier. It also helps users to manage leads, create estimates and send them directly to customers via email. Moreover, with an end-to-end job management feature, users find it easy to integrate field workers, dispatchers, schedules, custom forms and billing systems in one place and keep them organised. Also, to improve customer engagement rates, mHelpDesk provides users with appropriate lead and job details in real-time, allowing them to pull up customer data, wherever and whenever required. For billing and payments, the software enables field technicians to record their materials and time, which can be easily converted into an invoice. Detailed staff productivity reports allow businesses to get a real-time view of their working technicians. Read more | Fieldtitan is a field management tool that integrates and assists various business functions such as sales, field services, and business operations. It comes with a web portal and mobile app and includes features such as scheduling, CRM, timesheets, invoice and payment management, and analytics. Organizations can intelligently schedule the deployment of their field workforce while tracking their movements by leveraging the right information, equipment, and plan of action. This results in lowered costs and risk, while also improving the quality of reporting and invoicing. With Fieldtitan, users can understand how they can sell faster and on-the-go with the help of tablets and phones. And with predictive maintenance, organizations can leverage IoT technology to improve the lifecycle of assets, monitor their performance, and forecast possible breakdowns. Various industries where the tool can be used include Banking and Financial Services, Construction, E-commerce and Logistics, Landscaping, Telecommunication, and more. Read more |
Pricing Options |
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SW Score & Breakdown |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more |
SaaSworthy Awards | # 10 Fastest Growing # 3 Most Popular |
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Total Features |
7 Features
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11 Features
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Common Features for All |
Analytics (Workforce)
Attendance Management
Billing and Invoicing
Claims Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Offline Reporting
Real-time Job Tracking
Reporting
Route Optimization
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Analytics (Workforce)
Attendance Management
Billing and Invoicing
Claims Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Offline Reporting
Real-time Job Tracking
Reporting
Route Optimization
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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User Sentiments |
User Friendly Interface, Excellent Customer Support, Efficient Scheduling, Comprehensive Reporting Software Glitches, Mobile App Functionality, Inadequate QuickBooks Integration, Limited Customization Options |
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Review Summary |
Users praise mHelpDesk's user-friendly interface, ease of use, and helpful customer support. They also appreciate its comprehensive features, including customizable reports and templates, automated scheduling, and robust asset management capabilities. Additionally, users find mHelpDesk's mobile app convenient for managing work orders and tracking technician locations in real-time. However, some users have reported occasional glitches and limited customization options, suggesting the need for further improvements in the software's stability and flexibility. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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mHelpDesk Custom |
FieldTitan Custom |
View Detailed Pricing
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Screenshots | Not Available | |
Videos |
+ 2 More
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Company Details | Located in: Fairfax, Virginia Founded in: 2009 | Located in: Irving, Texas Founded in: 2018 |
Contact Details |
888-558-6275 https://www.mhelpdesk.com/ |
+1 214-214-4510 https://www.getfieldtitan.com/ |
Social Media Handles |
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