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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | mHelpDesk is a comprehensive field service management software that enables businesses to speed up their repetitive, slow and manual processes. The software’s automation capabilities regarding customer contact, appointment scheduling, bill generation and invoice structuring makes business processes a lot easier. It also helps users to manage leads, create estimates and send them directly to customers via email. Moreover, with an end-to-end job management feature, users find it easy to integrate field workers, dispatchers, schedules, custom forms and billing systems in one place and keep them organised. Also, to improve customer engagement rates, mHelpDesk provides users with appropriate lead and job details in real-time, allowing them to pull up customer data, wherever and whenever required. For billing and payments, the software enables field technicians to record their materials and time, which can be easily converted into an invoice. Detailed staff productivity reports allow businesses to get a real-time view of their working technicians. Read more | Fieldworkhq is a field service management software that enables pest control and other field service companies to manage their business-related tasks in an efficient way. The software comes equipped with a variety of customer relationship management tools that help companies to keep track of their customers’ contact information, billing details and service history. Fieldworkhq also gets a drag and drop calendar, of its own that helps users to schedule work and assign technicians as per convenience. Moreover, with its invoices and payment tools, Fieldworkhq automates the entire billing process besides sending reminders to individual customers regarding due payments. It also provides an intuitive dashboard that shows chart growth, costs, employee performance, revenue and more within a single place. Fieldworkhq allows users to track any aspect of their business quickly, from schedules to chemical usage and job completion. A variety of file formats are supported by the particular which includes PDF, PNG, JPG, XLS and DOC. Companies can also depend on the particular to create and launch marketing campaigns across different platforms. Read more |
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| SW Score & Breakdown |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| SaaSworthy Awards | # 10 Fastest Growing # 3 Most Popular |
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| Total Features |
7 Features
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10 Features
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| Common Features for All |
Analytics (Workforce)
Billing and Invoicing
Claims Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Offline Reporting
Real-time Job Tracking
Reporting
Route Optimization
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Analytics (Workforce)
Billing and Invoicing
Claims Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Offline Reporting
Real-time Job Tracking
Reporting
Route Optimization
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| Review Summary |
Users praise mHelpDesk's user-friendly interface, ease of use, and helpful customer support. They also appreciate its comprehensive features, including customizable reports and templates, automated scheduling, and robust asset management capabilities. Additionally, users find mHelpDesk's mobile app convenient for managing work orders and tracking technician locations in real-time. However, some users have reported occasional glitches and limited customization options, suggesting the need for further improvements in the software's stability and flexibility. |
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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mHelpDesk Custom |
Solo $39.00 $39.00 per month Bussiness $79.00 $79.00 per month Pro $99.00 $99.00 per month StartUp $59.00 $59.00 per month |
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View Detailed Pricing
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| Screenshots | Not Available |
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| Videos |
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| Company Details | Located in: Fairfax, Virginia Founded in: 2009 | Located in: Niles, Illinois |
| Contact Details |
888-558-6275 https://www.mhelpdesk.com/ |
1 (800) 992-6339 https://fieldworkhq.com |
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