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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | mHelpDesk is a comprehensive field service management software that enables businesses to speed up their repetitive, slow and manual processes. The software’s automation capabilities regarding customer contact, appointment scheduling, bill generation and invoice structuring makes business processes a lot easier. It also helps users to manage leads, create estimates and send them directly to customers via email. Moreover, with an end-to-end job management feature, users find it easy to integrate field workers, dispatchers, schedules, custom forms and billing systems in one place and keep them organised. Also, to improve customer engagement rates, mHelpDesk provides users with appropriate lead and job details in real-time, allowing them to pull up customer data, wherever and whenever required. For billing and payments, the software enables field technicians to record their materials and time, which can be easily converted into an invoice. Detailed staff productivity reports allow businesses to get a real-time view of their working technicians. Read more | Odoo Field Service is a robust field service management software allowing users to easily manage their workdays across all devices at any time. It provides the facility to invoice time spent on the field effectively and is trusted by over 7 million businesses worldwide. The platform comes equipped with a suite of intuitive features that provide smart tools to manage operations while on the field. Odoo Field Service offers a clean and fast interface with a comprehensive set of tools needed to optimize business-specific workflows. Its minimal design displays only the data relevant to a specific project, complete with search and filter capabilities to access information quickly. Furthermore, this platform helps users create multiple projects in an instant, organize tasks, define specific settings for each project, and receive separate reports seamlessly. Users can also track their work timings to create exact invoices efficiently. Odoo Field Service delivers powerful planning facilities helping users manage and assign tasks easily with a simple drag-and-drop menu. Also, with the platform’s conflict alerts, users can avoid assigning several tasks to a single employee. Read more |
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SW Score & Breakdown |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 10 Fastest Growing # 3 Most Popular |
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Total Features |
7 Features
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7 Features
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Common Features for All |
Attendance Management
Billing and Invoicing
Claims Management
Digital Signature
Inventory Management
Job Scheduling
Real-time Job Tracking
Reporting
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Attendance Management
Billing and Invoicing
Claims Management
Digital Signature
Inventory Management
Job Scheduling
Real-time Job Tracking
Reporting
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Organization Types Supported |
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Platforms Supported |
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Review Summary |
Users praise mHelpDesk's user-friendly interface, ease of use, and helpful customer support. They also appreciate its comprehensive features, including customizable reports and templates, automated scheduling, and robust asset management capabilities. Additionally, users find mHelpDesk's mobile app convenient for managing work orders and tracking technician locations in real-time. However, some users have reported occasional glitches and limited customization options, suggesting the need for further improvements in the software's stability and flexibility. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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mHelpDesk Custom |
Odoo Field Service $8.00 $8.00 per month |
View Detailed Pricing
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View Detailed Pricing
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Videos |
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Company Details | Located in: Fairfax, Virginia Founded in: 2009 | Located in: Auderghem, Brussels |
Contact Details |
888-558-6275 https://www.mhelpdesk.com/ |
Not available https://www.odoo.com/page/field-service-management |
Social Media Handles |
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