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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Freshsales logo
CRM Software

4.6 1,218 user ratings

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76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Funnel CRM logo
CRM Software

4.6 12 user ratings

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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ClickUp logo

ClickUp

Project Management Software

4.7 4,638 user ratings

Free Forever ➔
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Creatio CRM logo

Creatio CRM

CRM Software

4.5 13 user ratings

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Overview

Description Freshsales, also known as Freshworks CRM, is a cloud-based customer relationship management (CRM) tool that can help businesses grow their revenue through context-driven sales. This highly-rated CRM can help businesses close deals faster, improve seller effectiveness, reduce IT complexity, streamline the sales process, generate new opportunities, and much more. Some of the top features of Freshsales include sales lead tracking, sales management, event tracking, one-click phone, personalized bulk emails, email prioritization, AI-powered chatbots, customizable web forms, page visit tracking, visitor intent tracking, activity timeline, predictive contact scoring, deal insights, third-party integrations, dynamic forecasting, 360° customer view, automated sales campaigns, etc. Read more Funnel CRM is a CRM software that helps in tracking leads, managing follow-ups, and closing deals seamlessly. Owing to its simplicity, anyone from a freelancer or an SMB owner can implement a CRM to help them with better conversions. The tool is equipped with a custom contact form builder, which acts as a starting point to collect user data on any desired web page. Once a potential customer’s data is collected, the complete sales funnel gets activated allowing a hassle-free mechanism to follow up and convert them. The modern dashboard allows tracking all leads and persuading them with professionally formatted proposals. To further help in managing the leads, all contacts are stored in a database that grows with your business needs. Unlike other popular CRM software, Funnel allows replying to potential customers directly via mobile phones through its Gmail integration, thereby reducing the overall friction of talking to users. Read more ClickUp is a simple, cloud-based collaboration and project management tool created for all user types. With ClickUp, you have all the features needed to help simplify and streamline your processes including sales, marketing, design and development. ClickUp features an agile board view that allows you to monitor every task on your team in one board and assign tasks to various members of the team. Tasks progress can be viewed in form of percentage and can be marked either “resolved” or “in progress” or users can alternatively customize their task progress statuses. A Gantt chart lets you view your tasks in timeline by list or person and automatically add updates in real time. ClickUp organizes task management in a hierarchal manner and allows you to sort tasks according to their priority. This property allows for improved productivity and lets you to structure your projects by assigning tasks to groups and arranging those groups under different categories. The software can be seamlessly integrated to Slack and similar apps through Zapier. The machine learning capability of the software assists project managers give realistic timeframes for completion of projects and lets teams accomplish their tasks before the deadline. Read more Creatio offers one platform to automate industry workflows and CRM with AI, no-code, and a maximum degree of freedom. Designed for large businesses, it provides enterprise-grade scalability, robust security, and seamless integration to align operations across departments while driving efficiency and innovation. With Creatio, you can take advantage of a ready-to-go industry-leading CRM as well as enable users - whether business users without coding skills or professional developers - to create powerful business apps. Also, the pricing starts from $25 for CRM. Read more
Pricing Options
  • Free Trial Available
  • Starts at $9.0. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $10.00.
  • Free Trial Available
  • Starts at $7.00. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $40.0.
SW Score & Breakdown

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    88%
  • Momentum
    66%
  • Popularity
    74%

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    72%
  • Reviews
    67%
  • Momentum
    62%
  • Popularity
    72%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    94%
  • Momentum
    79%
  • Popularity
    97%

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    98%
  • Reviews
    64%
  • Momentum
    60%
  • Popularity
    79%
SaaSworthy Awards # 3 Highly Rated # 3 Highly Rated
Not Available
# 2 Highly Rated # 5 Fastest Growing
Not Available

Technical Details

Organization Types Supported
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • NA
  • Available
  • Available

Reviews & Ratings

User Rating
4.6/5 1,218 user ratings
4.6/5 12 user ratings
4.7/5 4,638 user ratings
4.5/5 13 user ratings
Rating Distribution
  • Excellent

    75.7%
  • Very Good

    16%
  • Average

    2%
  • Poor

    1.5%
  • Terrible

    4.8%
  • Excellent

    83.3%
  • Very Good

    8.3%
  • Average

    0%
  • Poor

    0%
  • Terrible

    8.3%
  • Excellent

    75.7%
  • Very Good

    19.9%
  • Average

    2.4%
  • Poor

    0.4%
  • Terrible

    1.6%
  • Excellent

    53.8%
  • Very Good

    46.2%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
User Sentiments

    User-Friendly Interface, Comprehensive CRM Features, Excellent Customer Support, Effective Sales & Marketing Automation

    Limited Third-Party Integrations, Occasional Software Bugs & Glitches, Mobile App Functionality, Confusing Pricing Structure

    Not Available

    Customizable Workspaces, Extensive Integrations, User Friendly Interface, Comprehensive Task Management

    Mobile App Performance, Slow Loading Times, Steep Learning Curve, Limited Free Plan Functionality

    Not Available
Review Summary

Freshsales is praised for its user-friendliness and ease of use, particularly for beginners. Users appreciate its intuitive interface, clear navigation, and quick learning curve. It’s often cited as a valuable tool for managing customer data, tracking sales progress, and streamlining workflows. Freshsales integrates well with other Freshworks products, making it a comprehensive solution for small and medium businesses. However, some users report slow loading times, limited customization options, and occasional bugs.

Not Available

Users appreciate ClickUp's user-friendly interface, customization options, and comprehensive features, making it suitable for teams of various sizes and industries. It excels in project management, task tracking, and collaboration. However, some users have experienced occasional technical glitches and limitations in reporting and integrations. Additionally, the pricing structure can be complex for some users. Overall, ClickUp is a popular choice for project management, offering a range of features and customization options, but users should be aware of potential technical issues and pricing complexities.

Not Available
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Pricing

Pricing Options
  • Free Trial Available
  • Starts at $9.0. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $10.00.
  • Free Trial Available
  • Starts at $7.00. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $40.0.
Pricing Plans
Monthly Plans Annual Plans

Free Free

Growth $9.00 $11.00 per user / month

Pro $39.00 $47.00 per user / month

Enterprise $59.00 $71.00 per user / month

Standard Plan $10.00 $10.00 per month

Pro Plan $39.00 $39.00 per month

Free Free

Unlimited $7.00 $10.00 per user / month

Business $12.00 $19.00 per user / month

Enterprise Custom

Creatio CRM $40.00 $40.00 per user / month

 
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Screenshots & Videos

Screenshots Email Metrics screenshot
+ 39 More
User Settings
+ 3 More
Project Management
+ 4 More
Not Available
Videos Video Thumbnail
+ 2 More
Video Thumbnail
+ 1 More
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Vendor information

Company Details Located in: San Mateo, CA Located in: Portland, Oregon Founded in: 2018 Located in: San Diego, CA Founded in: 2016 Located in: Boston, MA - 02109
Contact Details

+1 650-513-0514

https://www.freshworks.com/crm/sales/

Not available

https://www.funnelcrm.co/

Not available

https://clickup.com/

+1 617 765 7997

https://www.creatio.com/crm

Social Media Handles

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