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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Falcon is a website performance monitoring solution that enables you to ensure that you are correctly counting metrics such as visits to your website. Falcon allows you to audit your website to ensure that you are not overcounting or undercounting visitors, as well as capture other key metrics using tags. Falcon also enables you to monitor how your webpages are performing, for example, if any of them are running slowly. You can then use this information to see if that factor is driving away website visitors. Falcon’s web analytics capabilities allow you to gain insights into any performance issues on your site, such as pages that have redundant or duplicate tags, as well as any that are missing analytical tools. With Falcon, you can also audit your marketing pixel deployment, as well as add marketing taps to help you improve customer experience, and With Falcon, you can also audit your marketing pixel deployment, as well as add marketing taps to help you improve customer experience, and to improve marketing campaign performance. Read more | Customer Journey Analytics software is available 24 hours a day, 7 days a week to assist businesses to decipher complex customer journeys and figure out where things go wrong and how they can improve. For BI tools, the increasing complexity of interactions over time and across an ever-increasing number of channels creates too much noise. With a simplified root cause analysis and interactive visualisations, you can swiftly activate change. [24]7 Customer Service Analysts can graphically slice, dice, point, and click to learn how to promote digital adoption, what drives repeat calls, and more with Journey Analytics. A suite of tools lets you manage human and bot interactions across digital and voice channels. You can modernise voice calls with [24]7 Active Share by empowering agents to provide graphically rich digital content directly to customers. You can determine the core reason for client drop-offs and take fast action to remedy the problem using [24]7 Journey Analytics. [24]7.ai On a single platform, Engagement Cloud allows you to swiftly design, manage, and deploy the leading conversational AI apps. Customer service is also transformed by [24]7.ai, which empowers self-service automation and allows customers to get what they want faster. Read more |
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SW Score & Breakdown |
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
8 Features
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2 Features
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Common Features for All |
Alert Notifications
Campaign Management
Conversion Tracking
Event Tracking
Multiple Site Management
Report Generation
Time on site Tracking
User Interaction Tracking
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Alert Notifications
Campaign Management
Conversion Tracking
Event Tracking
Multiple Site Management
Report Generation
Time on site Tracking
User Interaction Tracking
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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User Rating |
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Not Available
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Rating Distribution |
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Not Available
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Falcon Custom |
[24]7 Customer Journey Analytics Custom |
View Detailed Pricing
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View Detailed Pricing
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Aqvil Analytics
4.5 Based on 2 Ratings |
Adobe Analytics
4.3 Based on 1242 Ratings
Intelliad
5 Based on 1 Ratings |
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Screenshots | Not Available |
+ 5 More
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Videos | Not Available |
Company Details |
Not available |
Located in: San Jose, California |
Contact Details |
Not available https://www.falconweb.io/ |
+1 650 385 2247 https://www.247.ai/products/customer-journey-analytics |
Social Media Handles |
Not available |
Not available |
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