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96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
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Description | A live chat software embedded with tools and features to help you convert your visitors into customers. Crisp allows your agents to add files and emojis while conversing making it all the more personal and fun. The Magic Browse feature gives your agents a view of your customer’s screen which helps them close deals and resolve problems a lot faster. Its Customer Intelligence Platform lets you keep the information related to your leads including their conversation, all in one place. With Crisp, your agents can even talk to your visitors through video call. The basic plan of Crisp is forever free of cost, however, you can always upgrade to its paid versions if you want to scale up. Read more | tawk.to is an intuitive live chat software that helps businesses to connect with their customers through messages. The platform allows users to monitor and chat with the visitors on their website, respond to their support tickets and create a helping environment, empowering customers to find help in a seamless way. Whenever customers buy something, they have some questions in their mind about the products. tawk.to help businesses to offer relevant answers providing an amazing shopping experience. It offers a single place for users to communicate with their customers all over the world. The platform also provides its users with easily identifiable FAQs and knowledgeable articles and shortcuts so they can respond faster. With tawk.to, businesses can see on which page the customer is in real-time. This allows them to strike customers with the information they want in no time. Read more |
Pricing Options |
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SW Score & Breakdown |
96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 11 Highly Rated # 3 Fastest Growing | # 3 Most Worthy # 16 Highly Rated |
Total Features |
10 Features
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9 Features
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Common Features for All |
Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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User Sentiments |
User-Friendly Interface, Affordable Pricing, Excellent Customer Support, Extensive Integrations Mobile App Performance Issues, Occasional Bugs, Limited Customization Options, Inconsistent Notification Delivery |
Free Plan, Ease of Use, Real-time visitor monitoring, Customizable chat widget Mobile App Issues, Customer Support Issues, Limited Customization Options, Notification Issues |
Review Summary |
Crisp users generally appreciate its user-friendly interface and helpful features. Reviewers highlight its ease of use, intuitive design, and comprehensive functionality. They commend the live chat feature for enabling efficient communication with customers, and value the ability to track customer activity and manage multiple conversations simultaneously. Crisp's automation capabilities are also praised for streamlining workflows and improving productivity. While some users have encountered occasional glitches or connectivity issues, overall, reviews suggest that Crisp is a reliable and effective platform for customer engagement. |
Users praise Tawk.to's user-friendly interface, ease of setup, and comprehensive features. They appreciate the ability to customize the chat widget, proactive chat invitations, and detailed analytics. Many reviewers highlight the excellent customer support, responsiveness of the team, and the platform's reliability. The mobile app and offline messaging capabilities are also well-received. However, some users mention occasional technical glitches and limitations in customization options. Overall, Tawk.to is valued for its user-friendliness, feature-richness, and supportive customer service. |
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Basic Free Pro $25.00 $25.00 per user / month Unlimited $95.00 $95.00 per user / month |
tawk.to Free |
View Detailed Pricing
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View Detailed Pricing
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Screenshots | Not Available |
+ 3 More
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Videos |
+ 1 More
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+ 3 More
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Company Details |
Not available |
Located in: Las Vegas, Nevada Founded in: 2010 |
Contact Details |
Not available https://crisp.chat/ |
Not available https://www.tawk.to/ |
Social Media Handles |
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