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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

eVoice logo
Call Center Software

3.4 11 user ratings

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Overview

Description ContactCentral is a cloud-based call centre software specially designed for marketing, sales, and support teams. It is one of the very few services that charge no upfront rentals and where clients pay based on their usage. Along with this, businesses need not sign up for a lengthy contract that bounds them to the service for a long period. It uses simple per seat pricing that can be easily scaled up or down depending upon the growth of the business. These features make it a great choice for small businesses who’re looking to set up a strong calling ecosystem but lack a massive budget. ContactCentral offers plug-and-play phone numbers, CRM integrations, and multi-level IVRs for a complete package. Moreover, it doesn’t require consultants or implementation engineers to set it up. The simple DIY software helps in quick and easy setup of all its services without any hassles. Read more eVoice is a telecommunication service that provides toll-free local numbers, text and video calling facilities to its users. This business phone system allows organisations of all kinds to forward and route calls to the desired person or department as per convenience. It comes packed with excellent features catering to smooth business management. Thus allowing subscribers to get access to their voicemails virtually across all devices, besides helping agents stay present for each call and never miss important inquiries. Moreover, the text transcription facility provided by the same minimises disturbances during important work meetings and calls. An auto-assistant comes connected with each number that helps receive all calls professionally, imparting relevant information. Ultimately, with a plethora of advanced features like voicemail, mobile app, phone system settings and inbound call management facilities, eVoice turns out to be a dependable service for businesses of all types. Read more
Pricing Options
  • Free Trial Available
  • Starts at $25.0.
  • Free Trial Available
  • Starts at $6.25.
SW Score & Breakdown

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    90%
  • Reviews
    87%
  • Momentum
    63%
  • Popularity
    84%

Technical Details

Organization Types Supported
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online

Reviews & Ratings

User Rating
Not Available
3.4/5 11 user ratings
Ratings Distribution
Not Available
  • Excellent

    52.5%
  • Very Good

    7.5%
  • Average

    5%
  • Poor

    0%
  • Terrible

    35%
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $25.0.
  • Free Trial Available
  • Starts at $6.25.
Pricing Plans
Monthly Plans Annual Plans

Standard $25.00 $25.00 per month

Enterprise $40.00 $40.00 per month

eVoice Lite $6.25 $7.50 per user / month

eVoice Unlimited $16.25 $19.50 per user / month

eVoice Unlimited Plus $15.83 $19.00 per user / month

eVoice Unlimited Pro $15.00 $18.00 per user / month

Live Receptionist Standard $129.95 $129.95 per month

Live Receptionist Plus $179.95 $179.95 per month

Live Receptionist Pro $399.95 $399.95 per month

 
View Detailed Pricing

Alternatives

 

Screenshots & Videos

Screenshots ContactCentral screenshot Reporting
Videos Not Available Video Thumbnail
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Vendor information

Company Details Located in: +1 833-300-0885 Located in: Los Angeles, California Founded in: 2000
Contact Details

Not available

https://contactcentral.io/

(877) 581-5789

https://www.evoice.com/

Social Media Handles

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