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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Help Desk Software

4.8 2 user ratings

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Overview

Description In an increasingly interconnected digital landscape, Chorally emerges as a pivotal Customer Engagement SaaS platform, adept at navigating the intricate web of social and digital communications. Tailored for businesses seeking a unified approach to online interaction, Chorally streamlines the manifold aspects of web listening and social media monitoring. From judiciously moderating comments across various mediums to scheduling and publishing content seamlessly on multiple channels, it empowers teams to cultivate meaningful connections with their audience. Additionally, Chorally enhances the management of private messaging channels, ensuring customer conversations are handled with care and efficiency. The platform's expansive suite of reporting tools yields insightful analytics, allowing brands to measure their social footprint and engagement effectiveness comprehensively. With Chorally, companies can implement a robust digital strategy, fostering a versatile and responsive presence that resonates with customers in today's dynamic social landscape. Read more HelpDeskEddy is a unified system of customer service that is always at hand for your needs. You can surprise with your customer service through our simple and easy high-quality client service. With endless possibilities, you can connect our system to your existing mailboxes and create tickets directly from the incoming emails. Incoming emails are checked automatically by the system and every incoming email is converted into “a ticket”. Within our system is a list of tickets matching to the list of emails you have in your inbox with all the content and attachments included. Read more
Pricing Options
  • Free Trial Not Available
  • Chorally Offers Custom plan.
  • Free Trial Available
  • HelpdeskEddy Offers Custom plan.
SW Score & Breakdown

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    87%
  • Reviews
    68%
  • Momentum
    60%
  • Popularity
    70%

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Not available
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
5/5 3 user ratings
4.8/5 2 user ratings
Ratings Distribution
  • Excellent

    100%
  • Very Good

    0%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    75%
  • Very Good

    25%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Chorally Offers Custom plan.
  • Free Trial Available
  • HelpdeskEddy Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Chorally Custom

HelpdeskEddy (cloud) Others

HelpdeskEddy (own server) Custom

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Videos Video Thumbnail
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Vendor information

Company Details Located in: Firenze, Italy Founded in: 2014 Founded in: 2013
Contact Details

Not available

https://chorally.com/

Not available

https://en.helpdeskeddy.com/

Social Media Handles

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