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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
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Description | A live chat software that helps you to bring a personal touch while communicating to your customers. Chatra comes with a host of features that makes talking with customers easier for you and your agents. All the conversations are saved, including the unsent messages, which makes it a lot easy for you to follow up with a particular customer. Its Intelligent Chat DIstribution feature makes sure no customer is kept waiting for a response. Whenever an agent fails to react to any query in a certain time-frame, the chat is automatically offered to the other agents online. These real-time conversations can be viewed by all your agents and they can join in the conversation whenever they feel like. Read more | Chaport is a ‘modern-day messenger’ that makes it easy for users to connect with their customers through a simple chat interface. The user has to install a chat button on the website, answer the queries of their customers, and increase sales. While the tool allows communicating in real-time, website visitors can get in touch even offline since their replies will be sent to customers via email notifications. The features that make Chaport stand out is the ability to transfer a chat to a colleague, join a group chat, or view the conversation of other colleagues in real-time. Chaport can improve sales further through automatic chat invitations based on specific rules. Being available across multiple devices, Chaport allows users to talk to their customers at any time and from any location. In addition, to live chat tools, Chaport also offers chatbot and knowledge base functionalities to help companies automate their customer service and reduce the load on their teams. Read more |
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SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
Total Features |
8 Features
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8 Features
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Common Features for All |
Agent Scheduling
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Visitor Targeting
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Agent Scheduling
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Visitor Targeting
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API Support |
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User Rating |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Free Free Essential $15.00 $19.00 per user / month Pro $23.00 $29.00 per user / month |
Free Free Premium $15.00 $19.00 per user / month Business $23.00 $29.00 per user / month Enterprise Custom |
View Detailed Pricing
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View Detailed Pricing
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LiveAgent
4.7 Based on 2506 Ratings |
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Screenshots |
+ 9 More
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Videos |
+ 1 More
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Company Details | Located in: Wilmington, Delaware | Located in: Alhambra, CA 91803 |
Contact Details |
+1 703-232-1443 https://chatra.io/ |
Not available https://www.chaport.com/ |
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