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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

CallTools logo
Call Center Software

5 393 user ratings

View Details

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Mojo Dialer logo
Auto Dialer Software

4.4 48 user ratings

View Details
Featured

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Consio logo
Visit Website
Featured

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Aircall logo

Aircall

Contact Center Operations Software

4.6 2,441 user ratings

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Overview

Description CallTools is a futuristic call center management solution designed for small and large businesses around the world, such as BPOs, telephone marketers, contractors, sales and customer service centers. The software offers a host of options for its user’s business including modules like predictive dialing, preview dialing and more. Further, Calltools includes real-time review and call recording options, enabling managers to monitor the performance of individual agents and the entire business in an efficient manner. The detailed reports offered by the software enables call centers to monitor total calls, active campaigns, live calls, abandonment rates and more. It records detailed call lists including caller IDs, timestamp, duration, and voice recording. Organizations can mask individual calls, enable telemarketing-based auto dialer and use group DID matching services as well. The software offers active integrations with 750+ apps like Zoho, Salesforce, Hubspot, Base and more using Zapier. The business SMS messaging feature within Calltools enables lead nurturing processes in an efficient manner. Read more Mojo Dialer is a sales prospecting platform that brings power dialing, lead management, and contact data into one workspace. Designed for individual professionals and sales teams in real estate, insurance, and other industries, Mojo helps users organize outreach, connect with prospects, and maintain consistent follow-up. The platform offers single-line and triple-line dialing, supported by a built-in CRM for tracking lead activity, scheduling appointments, and managing sales pipelines. Users can build calling lists and access property and contact information to focus their prospecting on relevant audiences. Mobile apps provide access to calling and lead management tools while away from the desk. Mojo also includes AI-powered tools for creating calling scripts, email templates, and follow-up letters. Its AI Action Plan Builder helps users develop coordinated outreach campaigns combining calls, letters, and drip emails, making it easier to structure ongoing engagement. With dedicated customer support and tools that connect prospecting with day-to-day sales activity, Mojo gives businesses a practical way to reduce manual work, keep contact records organized, and move opportunities forward from initial outreach through continued follow-up. Read more Consio is an AI-powered phone platform built for Shopify merchants that automates inbound and outbound customer conversations. It uses AI voice agents to handle customer support, recover abandoned carts, run sales campaigns, send SMS, and provide real-time revenue attribution—helping ecommerce businesses improve customer experience while increasing sales and operational efficiency. Read more Aircall Call Centre software is a top-ranking call center software because it seamlessly integrates features with the most popular help desk tools. This tool offers customer relationship management, live chat, and eCommerce software to predict customer requirements on every call, helping businesses enhance their efficiency. Aircall is a useful cloud-based phone calling system and a call center solution to handle modern-day businesses effectively. It is a voice platform that ensures seamless service with productivity and helpdesk tools. Aircall is a great platform that helps businesses to run smoothly by supporting their sales team. It offers efficient and clear communication with the customers through deep insights and real-time analytics. And through its industry-leading call center features, customer relationships are enhanced. It assists businesses in making the phone calling process easy, accessible and transparent for the users. Businesses that use Aircall can receive advanced analytics and track the performance of their team’s and agent’s productivity. Moreover, they can check the team activity promptly on the live feed with an existing help desk and CRM feature that strengthens the understanding process. It is a flexible voice solution for businesses with custom, professional, and essentials pricing strategies. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Starts at $49.00.
  • Free Trial Available
  • Free Trial Available
  • Starts at $30.0. Offers Custom plan.
SW Score & Breakdown

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    72%
  • Momentum
    69%
  • Popularity
    68%

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    60%
  • Momentum
    67%
  • Popularity
    65%

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    80%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    64%

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    77%
  • Momentum
    64%
  • Popularity
    70%
SaaSworthy Awards # 9 Most Popular # 9 Most Searched
Not Available
Not Available
# 3 Fastest Growing # 8 Most Popular

Technical Details

Organization Types Supported
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • NA
  • NA
  • Available

Reviews & Ratings

User Rating
5/5 393 user ratings
4.4/5 48 user ratings
Not Available
4.6/5 2,441 user ratings
Rating Distribution
  • Excellent

    98%
  • Very Good

    1%
  • Average

    0.3%
  • Poor

    0.3%
  • Terrible

    0.5%
  • Excellent

    64.6%
  • Very Good

    22.9%
  • Average

    0%
  • Poor

    10.4%
  • Terrible

    2.1%
Not Available
  • Excellent

    83.7%
  • Very Good

    3.3%
  • Average

    1.6%
  • Poor

    10.6%
  • Terrible

    0.9%
User Sentiments

    Excellent Customer Support, Ease of Use, Effective Sales Funnel Management, Reliable Web-Based Dialer

    Occasional System Downtime, Limited Reporting Functionality, Complex Lead Upload Process, Lack of Bulk Text Messaging

    Not Available
    Not Available

    User-Friendly Interface, Extensive Integrations, Reliable Call Recording, Mobile App Accessibility

    Inconsistent Call Quality, Mobile App Bugs, Limited SMS/MMS Functionality, Inflexible Billing Policies

Review Summary

CallTools is generally well-received by users, earning praise for its user-friendly interface, comprehensive features, and strong analytics capabilities. Reviewers noted its effectiveness in improving sales performance, with particular appreciation for its lead management, call tracking, and reporting functionality. However, some users expressed concerns regarding occasional technical glitches and limited customization options. Overall, CallTools is considered a reliable and efficient solution for businesses seeking to enhance their sales operations.

Not Available
Not Available

Aircall users appreciate its user-friendly interface, ease of use, and call quality. They also value its features such as call recording, call analytics, and integrations with other business tools. However, some users have reported occasional technical issues and a lack of advanced features. Overall, Aircall is a reliable and user-friendly cloud-based phone system that offers a wide range of features for businesses of all sizes.

Pros & Cons
  • User-friendly interface and comprehensive features
  • Strong analytics capabilities and reporting functionality
  • Effective in improving sales performance
  • Active integrations with 750+ apps using Zapier
  • Business SMS messaging feature for efficient lead nurturing
  • Occasional technical glitches
  • Limited customization options
  • Makes at least 300 calls per hour
  • Mojo Lead Manager for easy data import and management
  • Clear call quality and simple calling module
  • Powerful marketing tools and databases for lead conversion
  • Focus on personal/team prospecting performances and goal tracking
  • No information available
Not Available
Not Available
  Read All User Reviews Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Starts at $49.00.
  • Free Trial Available
  • Free Trial Available
  • Starts at $30.0. Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

CallTools Custom

Single Line Dialer (Single User) $99.00 $99.00 per month

Triple Line Dialer (Single User) $149.00 $149.00 per month

Neighborhood Search $49.00 $49.00 per month

Skip Tracer $49.00 $49.00 per month

Essentials $30.00 $30.00 per user / month

Professional $50.00 $50.00 per user / month

Custom Custom

 
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Alternatives

 
View All CallTools Alternatives

Screenshots & Videos

Screenshots Campaign screenshot
+ 7 More
Data & Dialer area
+ 4 More
24/7 coverage, zero missed calls
+ 1 More
Live call
+ 6 More
Videos Video Thumbnail
+ 2 More
Video Thumbnail
+ 3 More
Not Available Video Thumbnail
+ 2 More

Vendor information

Company Details Located in: Irvine, California Founded in: 2015 Located in: Littleton, New Hampshire

Not available

Located in: New York, New York Founded in: 2014
Contact Details

1-800-679-1637

https://calltools.com/

877-859-6656

https://www.mojosells.com/

Not available

http://consio.ai/

+1 888-240-6923

https://aircall.io/

Social Media Handles

FAQs

What are the key features of CallTools?

CallTools offers a range of features including predictive dialing, preview dialing, real-time review, call recording, detailed reporting, and more.

Which products does CallTools integrate with?

CallTools integrates with over 750 apps including Zoho, Salesforce, Hubspot, Base, Zapier, and more.

What are the alternatives to CallTools?

Some alternatives to CallTools include Call Center Studio, TelebuHub, HoduCC, My Hotline, and Mojo Dialer.

What are the key features of Mojo Dialer?

Mojo Dialer's key features include Mojo Lead Manager, Mojo Dialer, Mojo Data, Mojo Marketing, Mojo dashboard, and Mojo Mobile.

Which products does Mojo Dialer integrate with?

Mojo Dialer integrates with platforms like Wise Agent, Follow Up Boss, and Zapier.

FTC Disclosure

SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

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