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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description CallRail is a call tracking and marketing analytics software for those businesses that rely on new customers, quality phone calls and leads, for growth. The software includes a call tracking feature that allows users to keep track of a variety of online activities like PPC ads, social media posts, emails and keywords. It also helps businesses to gain access to the name, location and number of each lead. Also, with the lead centre feature, CallRail helps businesses to message, call and monitor all of their contacts in one place. Conversation intelligence is another feature of the software that allows users to automate call transcriptions with its AI-powered analysis. Moreover, businesses can even track web form submissions along with phone calls. CallRail also offers real-time insights that businesses need to boost growth. The areas of these insights range from ads, campaigns to keywords. At last, the software also comes equipped with a variety of tools, from customer communications to marketing analytics, that helps users to close more deals. Read more AddSource is essentially relied on by companies to enable performance-based marketing analysis, besides tracking down leads, sales, call and results on the go. Originet, Get Locksmith, Homeadvisor and more depend on AddSource at present. Business Directors, Offline Publishers and Agencies get to use their hands on a variety of simple yet powerful business tools, automating performance-oriented marketing schedules in real-time. Developed by a group of professional marketing experts, AddSoure makes it very easy for businesses from different genres having varying sizes to scale up their portfolios with time. The primary goal served is quite simple, enriching individuals with a hassle-free decision-making tool, reporting clients as they are and monitoring out various advertising sources as well. Businesses, using AddSource for call tracking and other related purposes, get to validate call conversion, send SMS, record unlimited calls, block spam, get access to local numbers, track down emails, webforms and SMSs in real-time. Read more
Pricing Options
  • Free Trial Available
  • Starts at $45.00.
  • Free Trial Not Available
  • Starts at $99.00. Offers Free-forever and Custom plan.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    77%
  • Momentum
    73%
  • Popularity
    68%

73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    60%
  • Momentum
    64%
  • Popularity
    64%

Features

Total Features
10 Features
0 Features
Common Features for All
    Analytics Allows integration with other analytical tools or has it inbuilt
    Attribution Track and allocate credit to touchpoints throughout the conversion journey.
    Call Metadata Captures caller details, time, campaign source, and device
    Call Monitoring Allows you listen to all inbound and outbound calls.
    Call Recording Facility to record calls with a set of conditions and compliance
    Call Routing Directs calls to the appropriate agent or department
    Call Transcripts Transforms call audio into easily searchable transcripts
    Dashboard A digital insight of reports and other workings on a single screen
    Dynamic Number Insertion (DNI) Assigns unique phone numbers to campaigns/channels to track calls.
    Security and Privacy Compliance Ensures accessibility solutions comply with GDPR, HIPAA, and SOC 2 standards.
  • + 7 More - Show Less
    • Analytics Allows integration with other analytical tools or has it inbuilt
      Attribution Track and allocate credit to touchpoints throughout the conversion journey.
      Call Metadata Captures caller details, time, campaign source, and device
      Call Monitoring Allows you listen to all inbound and outbound calls.
      Call Recording Facility to record calls with a set of conditions and compliance
      Call Routing Directs calls to the appropriate agent or department
      Call Transcripts Transforms call audio into easily searchable transcripts
      Dashboard A digital insight of reports and other workings on a single screen
      Dynamic Number Insertion (DNI) Assigns unique phone numbers to campaigns/channels to track calls.
      Security and Privacy Compliance Ensures accessibility solutions comply with GDPR, HIPAA, and SOC 2 standards.

    Technical Details

    Organization Types Supported
    • Individuals
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.6/5 490 user ratings
    Not Available
    Rating Distribution
    • Excellent

      81.4%
    • Very Good

      10.8%
    • Average

      1%
    • Poor

      1.6%
    • Terrible

      5.1%
    Not Available
    User Sentiments

      Easy to Use Interface, Excellent Call Tracking, Comprehensive Reporting, Extensive Integrations

      Inconsistent Mobile App Experience, Occasional Technical Issues with Calls, Unreliable Keyword Tracking, Spam Calls on Provided Numbers

      Not Available
    Review Summary

    CallRail consistently garners positive feedback from users across various review platforms. Reviewers commend its user-friendly interface, comprehensive call tracking and analytics capabilities, and its effectiveness in improving sales performance. Many users appreciate the ease of setup and implementation, as well as the actionable insights provided by the platform. CallRail's customer support is frequently praised for its responsiveness and helpfulness. Although some users have mentioned occasional technical glitches or pricing concerns, the overall sentiment towards CallRail remains overwhelmingly positive, highlighting its position as a valuable tool for businesses seeking to optimize their marketing and sales efforts.

    Not Available
      Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $45.00.
    • Free Trial Not Available
    • Starts at $99.00. Offers Free-forever and Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Call Tracking $45.00 $45.00 per month

    Conversation Analytics $95.00 $95.00 per month

    Marketing Analytics $95.00 $95.00 per month

    Analytics Suite $145.00 $145.00 per month

    Calls & Message Tracking Free

    Pay Per Action Platform $99.00 $99.00 per month

    Customized Custom

     
    View Detailed Pricing
    View Detailed Pricing

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    Screenshots & Videos

    Screenshots Lead Center - Interaction List screenshot
    + 2 More
    Not Available
    Videos Video Thumbnail
    + 1 More
    Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: Atlanta, GA Founded in: 2011 Located in: Portland, Oregon Founded in: 2012
    Contact Details

    (888) 480-5592

    https://www.callrail.com/

    (866)-524-6699

    https://www.addsource.com/

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