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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | BirdEye is an all-in-one marketing platform for multi-location businesses to help them deliver the best customer experiences in every step. This is an automated platform that uses data and advanced tools to collect reviews, convert leads, run surveys, text customers and provide referral benefits to the same. BirdEye helps business to be found by potential clients by consistently trying to gain engagement with them. The platform provides various means to connect business with customers, including webchat, video chat and mass texting, besides periodically forwarded reminders about individual products. BirdEye can also be used to organise surveys to get feedback from valuable customers. The feedback helps brands fix problems in their system and make strategies for the future. Whether the business has only a couple of branches or it is operating with hundreds of wings, BirdEye helps in every possible way to grow in this competitive market. Its services are beneficial to all kinds of companies, no matter if it belongs to healthcare, finance, automotive, education, real estate, etc. Read more | Cut through the noise and climb the ratings ladder with RightResponse AI, their ultimate partner in outranking competitors with data-backed precision. Designed for businesses vying for top spots in map rankings, this innovative tool transcends traditional sentiment analysis by delving deep into customer feedback to reveal the hidden insights that propel their reviews and their rank to new heights. With RightResponse AI, speculation is a thing of the past. This advanced platform taps into the subconscious signals behind each customer interaction. This isn't just keyword spotting; it's an intelligent breakdown of language nuances that unveils what their customers truly care about. Craft responses to reviews that resonate with heart and strategy. Personalization is at the core of what makes RightResponse AI extraordinary. Responding in a way that acknowledges individual customer experiences markedly enhances satisfaction and fosters loyalty.But why stop at their own reviews? RightResponse AI offers comprehensive analysis tools that dissect competitors' review landscapes. Discover their strengths and weaknesses across volume, freshness, responsiveness, and overall sentiment. This isn't just tracking; it's decoding the DNA of their success. Complementing insights with action, RightResponse AI assists you in building an unwavering competitive advantage. Employ our targeted recommendations to refine their services, amplify their strengths, and address areas that need attention. The result? An incontestable edge in a crowded marketplace. Read more |
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SW Score & Breakdown |
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 1 Most Worthy # 1 Fastest Growing |
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Total Features |
7 Features
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4 Features
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Common Features for All |
Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Ratings Distribution |
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Review Summary |
Birdeye is a popular customer experience management platform that helps businesses collect, analyze, and respond to customer feedback. Reviewers praise Birdeye's ease of use, comprehensive features, and excellent customer support. They note that Birdeye helps them gather customer feedback from multiple channels, track customer sentiment, and identify areas for improvement. Additionally, Birdeye's reporting and analytics capabilities are seen as valuable for understanding customer feedback and making data-driven decisions. However, some reviewers mention that Birdeye can be expensive and that its reporting capabilities could be improved. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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BirdEye Custom |
Client Locations $18.00 $18.00 per month Competitor Locations $9.00 $9.00 per month |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
+ 7 More
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Videos |
+ 2 More
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Company Details | Located in: California, United States | Located in: Jacksonville, Florida |
Contact Details |
1-800-561-3357 https://birdeye.com/ |
Not available http://rightresponseai.com |
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