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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | BirdEye is an all-in-one marketing platform for multi-location businesses to help them deliver the best customer experiences in every step. This is an automated platform that uses data and advanced tools to collect reviews, convert leads, run surveys, text customers and provide referral benefits to the same. BirdEye helps business to be found by potential clients by consistently trying to gain engagement with them. The platform provides various means to connect business with customers, including webchat, video chat and mass texting, besides periodically forwarded reminders about individual products. BirdEye can also be used to organise surveys to get feedback from valuable customers. The feedback helps brands fix problems in their system and make strategies for the future. Whether the business has only a couple of branches or it is operating with hundreds of wings, BirdEye helps in every possible way to grow in this competitive market. Its services are beneficial to all kinds of companies, no matter if it belongs to healthcare, finance, automotive, education, real estate, etc. Read more | It is an online-based reputation management software. Contains an integrated domain marketplace, customer management tool, and back-end manager that maintains account administration under your control. With customisable review requests delivered to clients through SMS and/or email, you can automatically gather 5-star reviews on all major platforms and watch your revenue increase. Businesses who answer customer reviews at least 25% of the time generate 35% more revenue on average. It has a vast list of features such as - All the materials you'll need to sell are provided, including videos, scripts, flyers, a landing page, and our Report Card tool. Provide users with a thorough analysis of their web presence. They'll be able to see where they're succeeding, where they're falling short, and why they require your whole effort. One of its most beneficial features is Billing Automation with WHMCS - Their WHMCS integration makes it easy to create contact-free checkout and automatic payments. saves you time so you focus on getting more clients to sign up. Your completely integrated dashboard houses all tools. includes a client management tool, back-end manager, and domain marketplace built-in. Read more |
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SW Score & Breakdown |
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 1 Most Worthy # 1 Fastest Growing |
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Total Features |
7 Features
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3 Features
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Common Features for All |
Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Review Summary |
Birdeye is a popular customer experience management platform that helps businesses collect, analyze, and respond to customer feedback. Reviewers praise Birdeye's ease of use, comprehensive features, and excellent customer support. They note that Birdeye helps them gather customer feedback from multiple channels, track customer sentiment, and identify areas for improvement. Additionally, Birdeye's reporting and analytics capabilities are seen as valuable for understanding customer feedback and making data-driven decisions. However, some reviewers mention that Birdeye can be expensive and that its reporting capabilities could be improved. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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BirdEye Custom |
Wholesale Pricing $10.00 $10.00 per user / month |
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View Detailed Pricing
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Screenshots |
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Videos |
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Company Details | Located in: California, United States | Located in: Newport Beach, California |
Contact Details |
1-800-561-3357 https://birdeye.com/ |
18448557011 https://www.reviewrev.com/ |
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