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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
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Description | Zendesk Chat is a live chat solution that helps you better proactively engage with customers, as well as answering any questions, or resolving any issues, faster. By adding a chat widget (that is customizable to your brand) to your website, you can message customers in real time. You can send them triggered messages based on certain types of customer behavior. The analytics features allows you to monitor the volume of your chats, as well as how productive your agents are so you can make adjustments and improvements where necessary. Read more | Applozic is a full-featured in-app chat platform that works with any Messaging and Web API platform. Users of the software may create, design, and access the market much more quickly, all while cultivating real relationships with customers through meaningful connections. With the in-app chat solution, developers from any sector may overcome time limitations. Users may customise and construct a completely functional chat solution for mobile and web in a short time thanks to robust developer tools, UI kit building features, and superior database and backend security. Users may even visualise their records, statistics, and security information all in one place. Users can access datasets and insights on the Central Dashboard and discuss them with their staff, as well as decrease undesirable prejudice directly through the network. Also, at every step, robust encryption protects the software against hackers, unauthorised alterations, and spies. Marketplaces, healthcare, live-streaming, education, on-demand services, social communities, and education developers can all benefit from Applozic. Read more |
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SW Score & Breakdown |
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 4 Highly Rated # 9 Most Popular |
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Total Features |
9 Features
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4 Features
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Common Features for All |
Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Visitor Targeting
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Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Visitor Targeting
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Ratings Distribution |
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Review Summary |
Zendesk Chat, a popular customer service platform, garners mixed reviews across platforms. Users praise its ease of use, customizable features, and integration capabilities. However, some users express dissatisfaction with its pricing structure, occasional technical glitches, and limited reporting options. While users appreciate the platform's user-friendly interface and comprehensive features, they also highlight the need for improved reporting capabilities and more affordable pricing plans. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Sell Team $19.00 $25.00 per user / month Sell professional $49.00 $59.00 per user / month Sell Enterprise $99.00 $125.00 per user / month Sell Elite $199.00 $249.00 per user / month |
Starter Plan $99.00 $99.00 per month Custom Plan Custom |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
+ 4 More
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+ 1 More
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Videos |
+ 3 More
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Company Details | Located in: San Francisco, California | Located in: Palo Alto, California |
Contact Details |
888-670-4887 https://www.zendesk.com/chat/ |
(+1) (310) 909-7458 https://www.applozic.com/ |
Social Media Handles |
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