|
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
Start Free Trial
|
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
Start Free Trial
|
Sponsored
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]() Freshchat
Visit Website
|
Description | Applozic is a full-featured in-app chat platform that works with any Messaging and Web API platform. Users of the software may create, design, and access the market much more quickly, all while cultivating real relationships with customers through meaningful connections. With the in-app chat solution, developers from any sector may overcome time limitations. Users may customise and construct a completely functional chat solution for mobile and web in a short time thanks to robust developer tools, UI kit building features, and superior database and backend security. Users may even visualise their records, statistics, and security information all in one place. Users can access datasets and insights on the Central Dashboard and discuss them with their staff, as well as decrease undesirable prejudice directly through the network. Also, at every step, robust encryption protects the software against hackers, unauthorised alterations, and spies. Marketplaces, healthcare, live-streaming, education, on-demand services, social communities, and education developers can all benefit from Applozic. Read more | Vicodo lets users add video and text chat functionalities to communicate with their customers. Invitation links can be shared via SMS to the customers, and they can join the call without any login. The video conversations are recorded and can be watched at a later date. Its benefits for businesses include cost savings, efficient customer support, and reduction in trips to the customer. User's customers benefit from direct support and visual contact. Customers and agents can also upload photos and documents and features parallel conversations, write indicator and read receipts. It works on multiple browsers and platforms such as Chrome, Safari, Firefox, Edge, macOS, iOS, Android, Windows. For security, it has end-to-end encryption and SSL certification. Other handy features include choosing the number of live video minutes, video archive retention period, the number of SMS appointment invites, availability of video snapshots feature, personal branding and premium support. Read more | Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels. The software offers Smarter Conversations and Self-service tool to resolve queries across first and third party messaging platforms. The Best-in-class AI chatbots used to increase customer engagement and scale customer service. It supports 33+ languages to customize messenger in the language of your choice. Measure productivity metrics in real-time with reports to automate business workflows. Read more |
Pricing Options |
|
|
|
SW Score & Breakdown |
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
SaaSworthy Awards |
Not Available
|
Not Available
|
# 1 Highly Rated # 8 Fastest Growing |
Total Features |
4 Features
|
6 Features
|
8 Features
|
Common Features for All |
Agent Scheduling
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
|
Agent Scheduling
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
|
Agent Scheduling
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
|
Organization Types Supported |
|
|
|
Platforms Supported |
|
|
|
Modes of Support |
|
|
|
API Support |
|
|
|
User Rating |
|
Not Available
|
|
Rating Distribution |
|
Not Available
|
|
User Sentiments |
Not Available
|
Not Available
|
User-friendly Interface, Extensive Integrations, Efficient Customer Support, Effective Chatbot Functionality Occasional Software Glitches, Mobile App Limitations, Limited Customization Options, Inconsistent Support Response Times |
Review Summary |
Not Available
|
Not Available
|
Freshchat is generally well-received by users, with many praising its ease of use, intuitive interface, and helpful features. It is particularly lauded for its live chat functionality, which allows businesses to engage with customers in real-time, and for its robust reporting and analytics capabilities, which provide valuable insights into customer interactions. Additionally, Freshchat's integration with other popular business tools, such as Salesforce and Zendesk, is seen as a major advantage. However, some users have reported occasional technical glitches and a lack of customization options, which could be improved in future versions of the software. Overall, Freshchat is a reliable and user-friendly customer service solution that is highly appreciated by businesses looking to enhance their customer engagement and provide real-time support. |
Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
|
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
Starter Plan $99.00 $99.00 per month Custom Plan Custom |
Startup $14.14 $14.14 per month Advanced $56.54 $56.54 per user / month Enterprise Custom |
Free (Messaging) Free Growth (Messaging) $15.00 $18.00 per user / month Pro (Messaging) $39.00 $47.00 per user / month Enterprise (Messaging) $69.00 $83.00 per user / month Growth Omnichannel $29.00 $35.00 per user / month Pro Omnichannel $59.00 $71.00 per user / month Enterprise Omnichannel $99.00 $119.00 per user / month |
View Detailed Pricing
|
View Detailed Pricing
|
View Detailed Pricing
|
![]() ![]() ![]() ![]() |
LiveAgent
4.7 Based on 2564 Ratings ![]() ![]() ![]() |
||
Screenshots |
![]()
+ 1 More
|
Not Available |
![]()
+ 4 More
|
Videos |
![]() |
Not Available |
![]()
+ 4 More
|
Company Details | Located in: Palo Alto, California | Located in: Berlin, Germany | Located in: San Mateo, CA |
Contact Details |
(+1) (310) 909-7458 https://www.applozic.com/ |
Not available https://www.vicodo.com/ |
+1 650 513 0514 https://www.freshworks.com/live-chat-software/ |
Social Media Handles |
|
|
|
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.