360 Business Tool vs Kommo in July 2026

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

360 Business Tool

CRM Software

1 1 user ratings

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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Kommo

CRM Software

4 29 user ratings

View Details

Overview

Description

360 Business Tool is more than just a CRM solution. It is a system that includes all of the business operations that a firm might require, such as CRM, time management, budgeting, quotes, invoicing, newsletters, marketing, and much more. The system is constructed on a modular structure, so users may start small and add components as their company expands. Also, it enables a person or a firm to take command of their operations. The tool is a planned and constructed business structure that includes ERP and CRM functions which are cloud-based with complete backup and uptime guarantees. 360 Business Tool also interacts with one's existing calendar, financial system, e-mail, online banking system, payroll, stock, and much more. It offers solutions that are quick and efficient to use, never requiring the user to wait for a response from the system. The platform also provides its users with simplicity and transparency with a sensible pricing structure, modular architecture, and free assistance for all businesses. Read more

Kommo simplifies staying in touch with customers and getting their thoughts, insights, and reviews. This advanced platform allows users to quickly and efficiently engage clients across multiple channels including social media, web forms, emails, and surveys. Best of all, it’s easy to use and provides an intuitive user interface. Using Kommo users can easily collect data from customers that help guide their company's decision-making process. Get reliable analytics about their campaigns and understand which channels result in maximum engagement. Then use that knowledge to shape future interactions. With a better understanding of customer behavior users can measure success more accurately and make sure every penny is well spent. Plus, have peace of mind knowing that with Kommo their data is safe thanks to the rigorous security protocols we have in place! All files are uploaded securely to the servers with AES-256 encryption so users know it’s always secure. Leverage the power of artificial intelligence (AI) technologies such as natural language processing (NLP) to get even deeper insights into client feedback on their platforms! Choose a powerful platform like Kommo for engaging clients on every channel - we guarantee it will be worth the investment! Read more

Pricing Options

Free Trial Not Available

Free Trial Available
Starts at $12.5.

SW Score & Breakdown

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

78%
Reviews

60%
Momentum

61%
Popularity

63%

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

97%
Reviews

60%
Momentum

64%
Popularity

67%

Features

Total Features	7 Features	23 Features
Common Features for All	Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc. Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services Document Management Ability to store and manage various information and documents in electronic format. Lead Management A systemized and organized way of managing all your leads and their conversation. Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. List Management Enables management of multiple lists and communications with them Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI Opportunity Management Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle. Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product. Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity Real-time Data Sync Allows to synchronize with other systems for up-to-date information across platforms Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Sales Force Automation Streamlined management of the sales cycle from lead to close Territory Management Helps to assign, manage sales territories and conveniently track their progress + 4 More - Show Less	Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc. Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services Document Management Ability to store and manage various information and documents in electronic format. Lead Management A systemized and organized way of managing all your leads and their conversation. Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. List Management Enables management of multiple lists and communications with them Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI Opportunity Management Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle. Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product. Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity Real-time Data Sync Allows to synchronize with other systems for up-to-date information across platforms Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Sales Force Automation Streamlined management of the sales cycle from lead to close Territory Management Helps to assign, manage sales territories and conveniently track their progress + 16 More - Show Less
Unique Features	Advanced Automation Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency. Customization Helps to customize the system for use in industry-specific use cases Omnichannel Customer Engagement Unified management of customer interactions across multiple channels, including web, mobile, and social media. Predictive Analytics Advanced analytics for predicting outcomes based on performance and historical data.	Advanced Automation Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency. Customization Helps to customize the system for use in industry-specific use cases Omnichannel Customer Engagement Unified management of customer interactions across multiple channels, including web, mobile, and social media. Predictive Analytics Advanced analytics for predicting outcomes based on performance and historical data.

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	Online	Online
API Support	Available	Available

Reviews & Ratings

User Rating	1/5 1 user ratings	4/5 29 user ratings
Rating Distribution	Excellent 0% Very Good 0% Average 0% Poor 0% Terrible 100%	Excellent 37.9% Very Good 44.8% Average 6.9% Poor 3.4% Terrible 6.9%
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AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Not Available	Free Trial Available Starts at $12.5.
Pricing Plans Monthly Plans Annual Plans	Micro Others Basis Others Plus Others Advanced Others Enterprise Others	Base $12.50 $12.50 per user / month Advanced $20.84 $20.84 per user / month Enterprise $37.50 $37.50 per user / month
	View Detailed Pricing	View Detailed Pricing

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