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71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
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Description | Customer Journey Analytics software is available 24 hours a day, 7 days a week to assist businesses to decipher complex customer journeys and figure out where things go wrong and how they can improve. For BI tools, the increasing complexity of interactions over time and across an ever-increasing number of channels creates too much noise. With a simplified root cause analysis and interactive visualisations, you can swiftly activate change. [24]7 Customer Service Analysts can graphically slice, dice, point, and click to learn how to promote digital adoption, what drives repeat calls, and more with Journey Analytics. A suite of tools lets you manage human and bot interactions across digital and voice channels. You can modernise voice calls with [24]7 Active Share by empowering agents to provide graphically rich digital content directly to customers. You can determine the core reason for client drop-offs and take fast action to remedy the problem using [24]7 Journey Analytics. [24]7.ai On a single platform, Engagement Cloud allows you to swiftly design, manage, and deploy the leading conversational AI apps. Customer service is also transformed by [24]7.ai, which empowers self-service automation and allows customers to get what they want faster. Read more | VCX³ is the best Google Analytics alternative. Get everything need to understand website’s traffic and user behavior and needs. Without cookies or putting IP at risk. Intuitive dashboard with over 50 moveable/scalable portlets depending on wishes and needs. Customize own and have all the data need at a glance. Create heat maps on each page of the website and find out which areas get the most interaction. Monitor the quantity and quality of the links directing to the website so user can rank higher on Google. Identify business visitors when they visit the website, and if they have a B2B site, user can tell which company they work for and approach them. Read more |
Pricing Options |
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SW Score & Breakdown |
71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
2 Features
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8 Features
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Common Features for All |
Campaign Management
Conversion Tracking
Event Tracking
Heatmaps
Multiple Site Management
Report Generation
Time on site Tracking
User Interaction Tracking
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Campaign Management
Conversion Tracking
Event Tracking
Heatmaps
Multiple Site Management
Report Generation
Time on site Tracking
User Interaction Tracking
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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[24]7 Customer Journey Analytics Custom |
STARTER PACK Free PREMIUM $11.00 $11.00 per month VIP $33.00 $33.00 per month ELITE $109.00 $109.00 per month AGENCY $163.00 $163.00 per month |
View Detailed Pricing
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View Detailed Pricing
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Call Journey
4.7 Based on 3 Ratings
Adobe Analytics
4.3 Based on 1242 Ratings
Intelliad
5 Based on 1 Ratings |
Aqvil Analytics
4.5 Based on 2 Ratings |
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Screenshots |
+ 5 More
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Not Available |
Videos |
Company Details | Located in: San Jose, California | Located in: Ahrensfelde, Germany |
Contact Details |
+1 650 385 2247 https://www.247.ai/products/customer-journey-analytics |
+49 30-99289850 https://www.vcx3.com/en |
Social Media Handles |
Not available |
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